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Redefiners
Russell Reynolds Associates
102 episodes
5 days ago

Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world.

In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who share their insights and perspectives on how they lead, boldly. You’ll come away with fresh ideas and tangible takeaways on how you can redefine your own leadership trajectory – no matter where you are on your journey.   


Our Hosts:

Clarke Murphy 


Clarke Murphy is the former Chief Executive Officer of Russell Reynolds Associates and serves on the Board of Directors. Prior to his appointment as CEO, he was the Global Leader of the firm's CEO/Board Services Practice.​


While at Russell Reynolds Associate​s, Clarke has conducted a number of significant projects in the industry, including Fortune 100 board searches and CEO successions. In addition, he has led notable searches in​​ the private equity industry including searches ​for the Carlyle Group and Warburg Pincus.


Hoda Tahoun

As a leadership advisor and leader of the global Leisure & Hospitality Practice at RRA, Hoda Tahoun identifies, assesses, and develops dynamic C-suite leaders for global hospitality, travel, and leisure companies. Based in Miami, Hoda helps clients solve their most pressing leadership issues at the CEO, C-suite, and other executive-levels. She also advises clients on customer-centric, go-to-market leadership roles such as chief marketing officers and chief experience officers. Hoda is committed to reshaping the hospitality and leisure landscape to ensure it is an industry that leads with purpose, value, and wellbeing and continues to attract and retain talent across all facets of diversity.


Hoda spent more than seven years working for a boutique executive search firm, rising to the title of principal where she worked closely with hotel management companies, cruise lines and private equity firms. Previously, Hoda was an assistant vice president at SHUAA Capital in Dubai where she led the firm’s investment banking efforts. She has also worked at American Express, Bank of America and Citi.


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All content for Redefiners is the property of Russell Reynolds Associates and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world.

In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who share their insights and perspectives on how they lead, boldly. You’ll come away with fresh ideas and tangible takeaways on how you can redefine your own leadership trajectory – no matter where you are on your journey.   


Our Hosts:

Clarke Murphy 


Clarke Murphy is the former Chief Executive Officer of Russell Reynolds Associates and serves on the Board of Directors. Prior to his appointment as CEO, he was the Global Leader of the firm's CEO/Board Services Practice.​


While at Russell Reynolds Associate​s, Clarke has conducted a number of significant projects in the industry, including Fortune 100 board searches and CEO successions. In addition, he has led notable searches in​​ the private equity industry including searches ​for the Carlyle Group and Warburg Pincus.


Hoda Tahoun

As a leadership advisor and leader of the global Leisure & Hospitality Practice at RRA, Hoda Tahoun identifies, assesses, and develops dynamic C-suite leaders for global hospitality, travel, and leisure companies. Based in Miami, Hoda helps clients solve their most pressing leadership issues at the CEO, C-suite, and other executive-levels. She also advises clients on customer-centric, go-to-market leadership roles such as chief marketing officers and chief experience officers. Hoda is committed to reshaping the hospitality and leisure landscape to ensure it is an industry that leads with purpose, value, and wellbeing and continues to attract and retain talent across all facets of diversity.


Hoda spent more than seven years working for a boutique executive search firm, rising to the title of principal where she worked closely with hotel management companies, cruise lines and private equity firms. Previously, Hoda was an assistant vice president at SHUAA Capital in Dubai where she led the firm’s investment banking efforts. She has also worked at American Express, Bank of America and Citi.


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Careers
Business,
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Episodes (20/102)
Redefiners
Leadership Lounge: Leadership Under Fire: How Mentorship Can Help C-suites Turn Headwinds Into Opportunity

C-suite executives face an unprecedented cascade of simultaneous challenges—AI transformation, regulatory upheaval, geopolitical instability, and economic turbulence. Unlike previous generations who weathered single crises, today’s leaders must navigate sustained uncertainty that many have never experienced before. 

 

So, how can the right mentor transform leadership under pressure? And what makes mentorship relationships truly effective for senior executives? 

 

In this episode of Leadership Lounge, we talk to three of our trusted advisors—Kurt Harrison, Amanda Foster, and Jeffrey Cheng—who share their perspectives on: 

  • Why seeking the support of a mentor doesn’t equate to weakness 
  • Why finding mentors with experiential alignment is more important than industry experience 
  • Why vulnerability and authenticity are critical in building fruitful mentor-mentee relationships 
  • The common mistakes leaders make when entering mentorship engagements 

 

"Mentorship is not remedial. It's developmental, and it's all part of an agile, constantly learning mindset, which keeps executives fresh in how they look at the future rather than looking backwards." 

 

Amanda Foster, Leadership Advisor, Russell Reynolds Associates 

 

Four things you'll learn from this episode: 

  1. Seek mentors who've weathered multiple crises—their battle-tested wisdom is invaluable when facing today's sustained uncertainty. 
  2. Mentorship isn't remedial—it's about gaining fresh perspectives that keep even experienced leaders sharp. 
  3. Having an external mentor means a leader can be vulnerable without career consequences—they can discuss real struggles openly. 
  4. Come prepared with clear goals and be genuinely open—mentorship is a relationship, not a transaction. 


In this episode, we will cover: 

(00:01:56) How sustained uncertainty differs from episodic crises and why this changes mentorship needs 

(00:04:02) Why cross-industry mentor-mentee pairings are often the most successful 

(00:10:07) The importance of building authentic mentorship relationships 

(00:14:18) How external mentors provide objective perspectives often impossible internally 

(00:15:48) Strategies for maximizing value from mentor relationships through preparation and goal-setting 

 

A closer look at the research from this episode: 

Global CEO Turnover Index | Russell Reynolds Associates 

Global Leadership Monitor | Russell Reynolds Associates 

Show more...
1 week ago
18 minutes 59 seconds

Redefiners
Leadership Lounge: From Firefighting to Future-Building: How Leaders Can Master Perpetual Transformation

Transformation is no longer a project with a distinct beginning, middle, and end—it's the water leaders swim in. For leaders, the ability to lead through perpetual transformation has become mission critical. 

  

In this episode of Leadership Lounge, we talk to four of our trusted advisors—Bob Marcus, Hetty Pye, Sean Dineen, and Alain Ishak—who share their perspectives on: 

  • How to build cultures that thrive on continuous change without burning out teams 
  • The evolution from decision-maker to enabler and why this identity shift can be psychologically challenging for leaders 
  • What "AI-ready leadership" looks like and how to move beyond the pilot phase 
  • The balance between top-down conviction and bottom-up creativity in transformation efforts 

  

"Organizations change when people change, and people change when leaders change. Leaders need to role model and project the changes they want to see in the world." 

Bob Marcus, Leadership Advisor, Russell Reynolds Associates 

  

Four things you'll learn from this episode: 

  1. The most effective leaders maintain a consistent, compelling vision while demonstrating tactical agility—providing direction and stability even when the path forward requires continuous course correction. 
  2. Leaders must flex different muscles and manage competing polarities depending on context to effectively spearhead transformation—sometimes leading from the front, sometimes from behind, balancing disruption with pragmatism. 
  3. The shift from expert decision-maker to enabler requires leaders to accept that their value comes from asking better questions, rather than having all the answers. 
  4. Organizations can have the best technical infrastructure, but without leaders who embrace AI and role model its use in strategy, decision-making, and operations, transformation efforts will fall flat. 

  

In this episode, we will cover: 

(00:00:08) Why traditional five-year roadmaps no longer work in today's accelerated business environment  

(00:03:03) What perpetual transformation means and why it's become critical for survival 

(00:06:52) Why leaders must view C-suite colleagues as their first team. 

(00:08:36) The importance of productive conflict and unified decision-making 

(00:11:30) Why culture change is 70% of transformation success 

(00:13:18) What AI-ready leadership looks like in practice 

(00:15:42) How to move beyond the AI pilot phase 

(00:17:27) Strategic disruptors and their role in challenging the status quo 

  

A closer look at the research from this episode: 

  • Strategy Decode and Activation, Russell Reynolds Associates, 2025 
Show more...
3 weeks ago
21 minutes 41 seconds

Redefiners
From Chaos to Clarity: How Bain Capital’s John Connaughton Leads Through Volatility

While the terms “uncertainty” and “volatility” get thrown around a lot, they certainly describe what’s going on now in global markets, especially when it comes to private equity. In this episode of Redefiners, Clarke Murphy and Marla Oates talk with Bain Capital Co-Managing Partner John Connaughton to get his take on leading through change.  

 

As someone who has successfully managed through several periods of volatility during his more than 36-year career with Bain Capital, John takes us through how he’s been able to look past current unpredictability with an eye towards the long term. He shares tips and key learnings on how to increase adaptability and agility across the firm, including AI adoption and transformation. He talks about recruiting and retaining top talent, and the top traits he looks for in leaders. Plus, he shares his thoughts on how universities can help redefine the skills needed for next generation leaders to excel in a rapidly changing world. 

 

We'll also hear from Chris Davis, a leadership advisor in our New York City office, who will discuss the critical leadership traits financial services CEOs need to master AI transformation.  

 

Four things you’ll learn from this episode: 

  1. How to find and keep the best talent, including the top traits to look for in leadership 
  2. How to build resilience and adaptability in teams to deal with uncertainty and change 
  3. How technology and AI impacts investment strategy and growth 
  4. How educational institutions need to redefine what skills will be needed in a rapidly changing world
Show more...
1 month ago
36 minutes 46 seconds

Redefiners
Banking on AI: How Goldman Sachs CIO Marco Argenti Is Rewriting the AI Playbook

The world has gone through several technology transformations in the past 30+ years. From the launch of the Internet to the rise of mobile, cloud computing, digital transformation, and now AI transformation. In our second live recording of Redefiners, Clarke Murphy goes in-studio at Goldman Sachs to talk with someone who’s been through it all and continues to lead through change. 

 

As CIO at Goldman Sachs, Marco Argenti is redefining how business is done with the help of AI at one of the world’s leading financial services firms. Marco takes us through his career in tech leadership roles at AWS, Nokia, and now Goldman Sachs, and shares his key lesson of focusing on the “why” before figuring out the “what” and the “how” when it comes to creating IT solutions. He discusses the three leadership skills that are critical when it comes to AI and how to balance the pace of AI business adoption with employee demands for faster change. He also talks about his commitment to cancer research and how AI will be a game changer when it comes to accelerating both research and new treatments. 

 

We'll also hear from Jennifer Flock, a leadership advisor in our Paris office, who explores what it takes for leaders to build transformation capabilities that last. 

 

Four things you’ll learn from this episode: 

  1. How to manage the pace of change and growing expectations of AI 
  2. What are the key business challenges AI is helping to solve now and how will that evolve in the near future 
  3. How leaders need to redefine how they manage a hybrid workforce of people and AI agents and how to create a cross-functional approach to AI across the C-suite  
  4. How AI is accelerating cancer research and treatment 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • The Only Certainty Is Change: Nasdaq CEO Adena Friedman on AI, Innovation & Market Evolution 
  • Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? 
  • AI or Die: A Conversation with Coveo Chairman and CEO Louis Têtu 
  • Leadership Lounge: How to Future-Proof Your Leadership 
  • Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat
Show more...
1 month ago
41 minutes 34 seconds

Redefiners
Leadership Lounge: Generation Collaboration: How Leaders Can Harness the Power of Multi-Generational Teams

Today, leaders are working side-by-side with up to five different generations. This creates both significant challenges and unique opportunities for building cohesive, high-performing teams. 

 

In this episode of Leadership Lounge, we talk to three of our trusted advisors—Kat Armstrong, Paco Ruiz-Maza, and Michelle Mion—who share their perspectives on: 

 

  • The leadership behaviors that foster truly inclusive multi-generational cultures 
  • How to manage productive conflict that arises from generational differences 
  • Effective cross-generational knowledge sharing strategies, including mentoring and shadow boards 
  • How emerging leaders develop critical thinking skills alongside AI adoption 
  • How to navigate the tension between preserving legacy and embracing innovation 

 

"It's managing conflict, not avoiding conflict. An adequately managed conflict, dispute, or conversation can be highly productive and enlightening for both sides." - Paco Ruiz-Maza Leadership Advisor, Russell Reynolds Associates 

 

Four things you'll learn from this episode 

 

  1. Curiosity drives collaboration. Leaders who cultivate open dialogue and demonstrate genuine curiosity about different perspectives create environments where feedback flows freely in all directions, enhancing productivity across generations. 
  2. Productive conflict is powerful. Rather than avoiding generational disagreements, effective leaders create channels for constructive conflict by parking formal hierarchies and viewing disagreement as an opportunity for innovation. 
  3. Knowledge sharing works both ways. Innovative approaches like shadow boards and ‘skip meetings’ create valuable exchanges where both younger and more experienced team members learn from each other's unique perspectives and expertise. 
  4. Balance AI with human judgment. While 86% of leaders are implementing AI, ensuring emerging leaders develop foundational critical thinking skills remains crucial—AI enhances but cannot replace human expertise and judgment. 
Show more...
2 months ago
18 minutes 20 seconds

Redefiners
Leading with a North Star: Former Decathlon CEO Barbara Martin Coppola’s Blueprint for Bold Change

Born in France almost 50 years ago, Decathlon has grown into the world’s largest sporting goods retailer with over 1,700 stores in more than 70 countries. On today’s episode of Redefiners, Simon Kingston is joined by our new co-host, Marla Oates, as they sit down with former CEO of Decathlon Barbara Martin Coppola. 

 

Barbara takes us through her globe-hopping journey in leadership roles across several industries, including technology, home furnishings, food delivery, and consumer electronics before she came to the CEO role at Decathlon. She talks about the need for a clear North Star to enable transformation, creating a culture of innovation, driving a circular product strategy, and redefining Decathlon’s customer experience in-store and online. Plus, as a member of the board of directors at INSEAD, she shares her insights on how educational institutions’ next generation leaders need to redefine what skills will be needed in a rapidly changing world. 

 

We'll also hear from Pam Fitzpatrick, Global Head of Sustainability at Russell Reynolds Associates. Pam will discuss key insights from our 2024 Sustainability Report and the commitments we’ve made as a firm. 

 

Four things you’ll learn from this episode: 

  1. How a North Star and guiding purpose can shape overall business strategy and leadership development 
  2. How to build a culture of innovation while maintaining a clear vision of quarterly, annual, and longer-term goals 
  3. How a circular product strategy impacts product life cycle from design and distribution through end of life 
  4. How educational institutions and young people need to redefine the skills needed in a rapidly changing world 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan 
  • Leadership Lounge: Beyond Handshakes – How to Build Trust and Transform Executive Team Performance 
  • Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano 
  • Leadership Lounge: What do top-performing teams have in common? 
  • Outwork the Competition: Jordan Brand’s Winning Strategy with President Sarah Mensah 
  • Leadership Lounge: How to develop your personal leadership brand 


Show more...
2 months ago
41 minutes 57 seconds

Redefiners
Leadership Lounge: The Art of Succession: How to Identify Tomorrow's Leaders Today

Identifying and developing the next generation of leadership talent is critically important. No decision will have a bigger impact on the performance of an organization and its enduring legacy. Yet, many leaders struggle with effective succession planning.  

  

In this episode of Leadership Lounge, we talk to three of our trusted advisors—James Diggines, Rebecca Slan Jerusalim, and Stacey Shapiro—who share their perspectives on: 

  • The critical first steps CEOs should take to build effective succession processes 
  • How to spot leadership potential beyond the obvious candidates 
  • Common succession planning mistakes that can derail organizations 
  • Strategies for keeping unsuccessful candidates engaged and motivated 
  • How succession decisions can transform organizational culture   

  

"Too often succession is really a check the box exercise at a critical point in time, as opposed to having a long-term focus."

Rebecca Slan Jerusalim, Leadership Advisor, Russell Reynolds Associates 

  

Four things you'll learn from this episode: 

  • Timing is everything in succession planning. Start succession planning as soon as you step into a new leadership role. The longer the duration, the easier it is to develop internal talent. 
  • Succession isn't replacement—it's development. Effective succession encompasses long-term talent development. Organizations must actively identify and invest in key talent year-over-year. 
  • Keep your talent pipelines broad and dynamic. Resist the urge to quickly converge on one or two candidates. Business conditions shift, and what you need in a leader today may differ dramatically from what you need tomorrow. 
  • Transparency builds loyalty. When succession decisions are made, providing clear feedback and development opportunities to unsuccessful candidates can retain crucial senior talent.


A closer look at the research from this episode: 

  • Board Culture and Director Behavior Study | Russell Reynolds Associates 
  • Global CFO Turnover Index | Russell Reynolds Associates Russell Reynolds Associates 
  • Global CHRO Turnover Index | Russell Reynolds Associates Russell Reynolds Associates  
  • SHRM Succession Planning ROI Study | Society for Human Resources Management 
Show more...
3 months ago
21 minutes 52 seconds

Redefiners
Music with a Mission: Former MTV International Chairman and CEO Bill Roedy on Leading with Purpose

Many of us have heard the expression “doing good is good for business.” In this episode, Simon Kingston sits down with former MTV International Chairman and CEO Bill Roedy about how he put this concept into practice on a truly global scale. 

 

Bill takes us on his journey of how he redefined broadcast television, launching the most channels in television history with more than 200 global channels and 20 brands, including MTV, Nickelodeon, Comedy Central, and numerous others. He discusses how and why he started MTV’s Staying Alive Foundation, Suga, and other social responsibility initiatives to realize the ethos of “doing good is good for business.” And Bill shares his journey from West Point to MTV to GAVI and beyond.  

 

We'll also hear from Andrew White, a leadership advisor who specializes in executive assessment and development, who will discuss why curiosity and adaptability are essential leadership traits in today's business environment. 

 

Four things you’ll learn from this episode: 

  1. Why doing good is good for business and how to achieve it at scale 
  2. How to navigate the various challenges when launching a media startup 
  3. How to deal with uncertainty and risk to realize global growth  
  4. How to adapt a business background to serve in global non-profits and NGOs 


If you enjoyed this episode, you might also like these Redefiners episodes:

  • Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis 
  • Leadership Lounge: Boardroom Bound: How to Navigate Your Journey from Executive to Board Director 
  • Action Creates Hope: A Conversation with IRC President and CEO David Miliband 
  • Leadership Lounge: How to develop your personal leadership brand 
  • The Business of Football with Los Angeles Rams COO Kevin Demoff 
  • Leadership Lounge: Advice on when—and how—to weigh in on social issues
Show more...
3 months ago
48 minutes 37 seconds

Redefiners
Leadership Lounge: How to Build Trust and Transform Executive Team Performance

Today's senior executives operate in an environment where trust has never been more critical, or more fragile. According to the latest Edelman Trust Barometer, trust in business leaders is at an all-time low, with people's fear that business leaders are dishonest increasing by 12% in the last year. 

 

So, as a leader, how can you cultivate trust within your team and organization? 

 

In this episode of Leadership Lounge, we talk to three of our trusted advisors—Henryk Krajewski, Emmy Melville, and Ilana Abramowicz—who share their perspectives on: 

  • How trust is evolving in today's fast-paced business environment 
  • The specific behaviors that distinguish highly trusted executives 
  • Practical strategies for building and rebuilding trust within teams 
  • How to accurately assess trust levels rather than relying on gut feeling 

 

“Don’t take somebody else’s credit. If you make a mistake, you own it. You don’t bury somebody else.”

Ilana Abramowicz, Leadership Advisor, Russell Reynolds Associates 

 

Four things you'll learn from this episode:

  1. Trust is built on consistency. You need to demonstrate that you can follow through on your promises and commitments, no matter how small. 
  2. Trust isn’t something that’s nice-to-have in an organization. It needs to be intentionally built at a foundational level. 
  3. Transparent communication is vital for trust—sharing relevant information openly, explaining decisions clearly, and being forthright about challenges creates a culture where trust can flourish. 
  4. Trusted leaders give credit, own mistakes (even if minimal), and maintain confidentiality.  

 

In this episode, we will cover: 

  • The four fundamental components that make up trust in the leadership context 
  • Why trust should be a foundational priority rather than an afterthought 
  • Why trust is critical for accelerating decision-making and enabling productive conflict 
  • The ‘1% rule’ for initiating trust repair when relationships have fractured 
  • The connection between trust and concrete business outcomes 
  • How differing trust languages can create unintended barriers within teams 
  • Why timing is critical in addressing trust breaches before they become permanent 

 

A closer look at the research from this episode: 

Edelman Trust Barometer  

How CEOs Can Build and Maintain a High-Performing C-suite | Russell Reynolds Associates 

The New CEO | Russell Reynolds Associates 

Show more...
3 months ago
17 minutes 17 seconds

Redefiners
The Only Certainty Is Change: Nasdaq CEO Adena Friedman on AI, Innovation & Market Evolution

When it comes to global financial markets, the only certainty is the likelihood of uncertainty and change. The world is in a period of transformation on multiple levels fueled by AI and technology innovation, shifting economic policies, and infrastructure modernization. At the foundation of all of this transformation is the unrelenting need for long-term capital. 

 

In today’s special in-studio episode, Clarke Murphy sits down with a leader who’s not only deftly navigating her organization through change in her role as Nasdaq CEO, but she’s doing it all at the speed of global capital. Adena Friedman talks about Nasdaq’s evolution from the world’s first electronic stock exchange to its current role as a global technology company serving the broader financial system and capital markets. She digs into her career journey from intern to CEO at Nasdaq, how Nasdaq stays on the leading edge of technology and innovation, and how to compete for and keep top tech talent. And she discusses the $80 trillion investment opportunity to bring every society in every economy forward to face the realities of the world that we're living in today. 

 

We'll also hear from Tristan Jervis, a leadership advisor specializing in AI transformation, who will discuss the four critical steps CEOs can take to build AI-powered organizations. 

 

Four things you’ll learn from this episode: 

  1. Adena’s personal story, career and leadership journey, and advice on how to navigate change and uncertainty 
  2. What to do to take advantage of impending changes to the global economy  
  3. How to nurture and grow a culture of innovation to stay ahead of disruption 
  4. How Nasdaq competes for and keeps top tech and AI talent  

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Talking Tough Decisions with TCW President and CEO Katie Koch 
  • Leadership Lounge: How to Future-Proof Your Leadership 
  • Elections, Geopolitics, and Global Business: A Conversation with Former President of the European Commission José Manuel Barroso 
  • Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? 
  • Private Investment Guru David Rubenstein Goes Public on How to Be a Successful Leader & Investor 
  • Leadership Lounge: What do top-performing teams have in common? 
Show more...
4 months ago
39 minutes 16 seconds

Redefiners
Leadership Lounge: Boardroom Bound: How to Navigate Your Journey from Executive to Board Director

Today's board directors operate in a complex business landscape, balancing strategic guidance, technological innovation, and heightened governance expectations. They must provide critical leadership while navigating rapid change and increasing stakeholder scrutiny. 

 

So, as an executive, do you have what it takes to thrive in a board role? And how can you maximize your impact once you're there?


In this episode of Leadership Lounge, we talk to some of our trusted advisors—Maggie Benkert, Edward Mason, and Rusty O'Kelley—who share their perspectives on: 

  • How to evaluate whether a board opportunity is the right fit 
  • What board chairs are looking for in new directors 
  • The behaviors that set exceptional board directors apart 
  • How to build effective relationships with fellow board members 

 

"I advise clients and candidates to be really selective about taking a board role. You want to find an opportunity where you can add considerable value, but it's also developmental or stretching for you, and helps support you in your career." 

 

Ed Mason, Leadership Advisor, Russell Reynolds Associates. 

 

Four things you'll learn from this episode:

  1. Be strategic and selective when pursuing board opportunities. Ensures it aligns with your career goals, skills, and values. 
  2. Board selection committees value ‘T-shaped’ leaders who bring both breadth across strategic decision-making and depth in specialized focus areas. 
  3. The most effective board directors demonstrate five key behaviors: sound judgment, constructive engagement, integrity, asking the right questions, and bringing independent perspectives. 
  4. Don’t underestimate the importance of building strong connections with fellow board members. Small gestures can make a big difference.  

 

In this episode, we will cover: 

  • What questions executives should ask themselves before pursuing board opportunities. 
  • Three key things boards look for when appointing new directors. 
  • The importance of speaking the language of governance rather than management during board interviews. 
  • Practical strategies for building relationships with fellow board members. 
  • How to maximize your contribution and stay effective throughout your board tenure. 

 

A closer look at the research from this episode: 

2025 Board Culture and Director Behavior Study, Russell Reynolds Associates

Show more...
4 months ago
15 minutes 40 seconds

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

The global pet industry is expected to grow from $320 billion today to nearly $500 billion by 2030, as more pet parents treat their pets like their own children, often sparing no expense on their pets’ nutrition, health, and wellness.  

 

As we celebrate International Women’s Day, today’s episode features a conversation with Simon, Hoda and Lyssa McGowan, CEO of Pets at Home, the UK’s leading pet care business. Lyssa will “shed” some light on how she’s “grooming” Pets at Home for growth by creating an omnichannel pet care platform in the UK. She talks about how she balances keeping what works in a purpose-driven organization while adding new capacity in data and technology. She’ll also share her insights on how and when she uses customer feedback to develop new products and services. 

 

We'll also hear from Hetty Pye, leadership advisor and co-founder of RRA Artemis, a movement designed to accelerate the development of women from the world’s most influential organizations into the CEO seat. Hetty will discuss our latest research on the media’s representation of women CEOs.  

 

Four things you’ll learn from this episode: 

  1. What are the key barriers getting in the way of more women becoming CEOs and how to get past them 
  2. How to lead through rapid scaling and a subsequent slowdown  
  3. How a unified customer platform, data, and AI create consistent customer experience at scale  
  4. What role customer feedback plays in shaping product and service innovations 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat 
  • Leadership Lounge: How to develop your personal leadership brand 
  • Talking Tough Decisions with TCW President and CEO Katie Koch 
  • Leadership Lounge: Why are there so few women in the CEO seat? 
  • Leadership Lounge: How to nail your first year as CEO 
  • Outwork the Competition: Jordan Brand’s Winning Strategy with President Sarah Mensah 
Show more...
5 months ago
48 minutes 9 seconds

Redefiners
Digging Deep: Leadership, Growth & Risk with BHP CEO Mike Henry

The world needs more metals, minerals, and natural resources to fuel the global economy, power the energy transition, and feed a growing population. As the CEO of the world’s largest mining company, BHP’s Mike Henry is redefining his business in a competitive industry which is projected to grow to $2.8 trillion by 2028. 

 

In today’s episode, Clarke digs into Mike’s leadership lessons and insights, including his career journey, his CEO transition in the midst of two major crises, and the advantages of being a global citizen living and working in multiple countries. Mike shares how he balances growth alongside risk, safety, and respecting communities in the company’s mining efforts. He also talks about the BHP Operating System, which serves as the foundation for how BHP’s 90,000 employees continuously improve and make decisions in the face of uncertainty on a day-to-day basis.  

 

Four things you’ll learn from this episode: 

  1. How BHP is decarbonizing and becoming more sustainable while meeting growing global demand 
  2. How an Operating System can help ground company culture and drive continuous improvement across the organization 
  3. How to balance growth with risk, safety, and working with local governments and communities 
  4. How technology and an internal venture capital arm can power a culture innovation 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis 
  • AI or Die: A Conversation with Coveo Chairman and CEO Louis Têtu 
  • Leadership Lounge: How to develop your personal leadership brand 
  • Waste In, Shareholder Value Out: A Conversation with WM President and CEO Jim Fish 
  • Putting Sustainability Talk into Action with former Enel CEO Francesco Starace 
  • Leadership Lounge: What do top-performing teams have in common? 
  • How the Barely Possible Can Overcome the Barely Solvable with First Mode’s Chris Voorhees 
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5 months ago
42 minutes 37 seconds

Redefiners
Leadership Lounge: How can family enterprise leaders stay ahead in a fast-changing world?

We explore how family enterprise leaders can strike the right balance between preserving their organization's legacy and adapting to an evolving business landscape. 

 

How can family enterprise leaders stay ahead in a fast-changing world? 

 

Family enterprises are the backbone of economies worldwide, but their leaders face an increasingly critical challenge: how to preserve their organizations' legacies in a fast-changing world. 

 

What makes some family enterprises thrive across generations while others struggle to adapt? How can leaders maintain what made their organization successful while meeting the demands of a new business landscape? And what skills will the next generation of family enterprise leaders need to navigate an increasingly complex future? 

 

In this episode of Leadership Lounge, we talk to some of our trusted advisors—Justus O'Brien, Anupama Puranik, Diego Esteban, and Peter Gramkov—who share their perspectives on: 

  • How successful family enterprises maintain their core values while adapting to market changes 
  • Why engaging the next generation is critical for innovation and growth 
  • How to navigate tension during periods of transformation 
  • What skills future family enterprise leaders will need to thrive 

 

"One key skill that leaders need is emotional intelligence. You need to understand what is going on in the family. You need to understand the values. But it's super important not only to understand potentially one generation, but several generations.” 

Peter Gramkov, Leadership Advisor, Russell Reynolds Associates. 

 

Four things you'll learn from this episode 

 

  1. Values and traditions are the heart of every family enterprise. Next-generation leaders must understand the importance of carrying them forward.  
  2. Keeping pace with transformation can be the difference between whether a family enterprise can endure across generations—or not. 
  3. The most successful family enterprises approach succession proactively rather than in reaction to a leadership departure or crisis. 
  4. Exceptional family enterprise leaders combine strong business acumen with emotional intelligence, active listening, and the confidence to challenge constructively. 

 

In this 17-minute episode, we will cover: 

(00:01:31) How successful family enterprises balance preservation and progress 

(00:06:06) The role of independent board directors in driving change  

(00:09:23) How to create personalized development paths for future leaders  

(00:12:20) Why active listening skills are critical for transformation  

(00:13:47) What the future holds for family enterprises globally 

 

A closer look at the research from this episode: 

Family Enterprise Advisory  

Global Leadership Monitor H1 2024 

 

Listen now on Apple, Spotify, and YouTube.

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6 months ago
16 minutes 59 seconds

Redefiners
AI or Die: A Conversation with Coveo Chairman and CEO Louis Têtu

Artificial Intelligence (AI) is a key topic in C-suite and board room discussions these days; one with the potential to redefine or at least impact every aspect of business and society. Leaders around the world and across industries are racing to figure out how to best implement the technology to gain efficiencies, increase productivity, and ultimately grow their business.  

 

Today, Hoda and Simon talk with serial entrepreneur and Coveo Chairman and CEO Louis Têtu to help shed some light on how leaders can harness the power of AI in their business. With more than 25 years in the tech industry, Louis shares his perspectives on how leaders can take advantage of AI transformation and what mistakes to look out for. He’ll talk about the importance of AI ethics, and how leaders can navigate the culture change that AI brings to an organization. He’ll also share how AI and GenAI can create better experiences for their customers and employees. And as someone who’s worked with and served on several boards, he’ll talk about what goes into building a successful board and the power of optimism. 

 

We'll also hear from Harpreet Khurana, Chief Digital and Data Analytics Officer at RRA. Harpreet will outline the risk when organizations don’t use AI ethically and sets out RRA’s people-first approach to responsible AI. Read more about our RRA’s Responsible AI Principles.  

 

Four things you’ll learn from this episode: 

  1. How leaders can leverage AI in their organizations and how that might impact how they lead their teams 
  2. What leaders need to keep in mind when it comes to AI ethics and culture change 
  3. What goes into building a successful board 
  4. Leadership tips on building a successful company 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis 
  • Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat 
  • Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? 
  • Driving Transformation with Volvo Cars President and CEO Jim Rowan 
  • Leadership Lounge: How can leaders succeed in a Gen-AI-driven world? 
  • A Front Row Seat to the AI Revolution with Microsoft Vice Chair and President Brad Smith – Part 1 and Part 2 
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6 months ago
42 minutes 2 seconds

Redefiners
Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

In today’s fast-paced, competitive business landscape, hiring and developing future-ready, transformational C-suite leaders is critical to organizational success. Making the wrong hiring decision can often lead to higher costs, damage to workplace culture, or worse. So what are the key things to keep in mind as you think about the leaders who can help take your organization to the next level?  

 

In our first episode of Season 5, Simon sits down with Russell Reynolds Associates’ own CEO, Constantine Alexandrakis, to talk about what to look for in transformational C-suite leaders and how to use leadership assessment tools – like RRA’s Leadership Portrait – to find them. He’ll reveal how to take the next step in building transformational teams and what makes them successful. He’ll also share tips from his own CEO journey and the steps he took to prepare for that transition to nail his first year in the role.  

 

We'll also hear from Erin Zolna, a leadership advisor in our New York office, who will outline our latest research on the skills that leaders need in a fast-changing world. 

 

Four things you’ll learn from this episode: 

  1. How to start well when stepping into a new CEO role 
  2. How to assess transformational leaders and why it’s important before they take on leadership roles 
  3. What makes transformational teams different and how they operate 
  4. What C-suite leaders are thinking about AI and the top challenges they’re facing 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat 
  • Leadership Lounge: How to Future-Proof Your Leadership 
  • Talking Tough Decisions with TCW President and CEO Katie Koch 
  • Leadership Lounge: How to nail your first year as CEO 
  • Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano 
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7 months ago
37 minutes 47 seconds

Redefiners
Redefiners Rewind: Insights and Takeaways from 2024

Leaders have to make tough decisions and overcome adversity, often navigating through uncertainty and challenges along their leadership journeys. In this final episode of 2024, we’ll take a look back at the conversations we’ve had with the incredible leaders who joined us on Redefiners this past season to share their leadership stories and insights.  

 

Hoda and Simon dig into the Season 4 archives to highlight how guests have led, and in some cases redefined, their organizations in an unprecedented year of change. Topics include AI and tech transformation, CEO transitions, geopolitical uncertainty and national elections, boards, climate change and sustainability, and more. And continuing our end of year holiday tradition, Hoda and Simon put themselves in our guests’ shoes to answer some fun end of year rapid fire questions. 

 

Redefiners will return with more conversations with global leaders in January 2025, so be sure to follow and subscribe to the podcast so you don’t miss an episode!  

 

In the meantime, you can listen to and watch all Redefiners episodes at https://www.russellreynolds.com/en/insights/podcasts/redefiners or wherever you get your podcasts. 

 

Happy holidays! 

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8 months ago
53 minutes 20 seconds

Redefiners
Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat

Change is something all leaders deal with at various points in their careers. Whether it’s technological change, organizational change, or perhaps even changing careers or industries. Our guest today has managed through all of that change and more. 

 

In today’s episode, Clarke and Hoda talk with Ruth Porat, President and Chief Investment Officer at Alphabet and Google. Ruth shares her story of career change, transitioning from her long-time role as CFO at both Morgan Stanley and Google to leading investments and philanthropic efforts at Google. Through it all, she talks about how she’s led through both business and personal change and uncertainty – including the financial meltdown in 2007-2008 when she was with Morgan Stanley, the fast-paced change that comes with technology transformation at Google, as well as her own personal battle with cancer. She’ll also talk about the promise of AI, especially in science, healthcare, education, climate, and other key areas.  

 

We'll also hear from Robert Voth, a Managing Director in our Chicago office, who will discuss the critical challenge of CEO succession facing banking leadership today.  

 

Four things you’ll learn from this episode: 

  1. How to lead through uncertainty and change 
  2. What steps leaders can take to ensure they’re preparing their organizations and people for the changes AI will bring 
  3. What skills organizations should look for when it comes to finding technology and AI-enabled leaders 
  4. How to consider future-looking investment swings when there’s no guarantee they’ll pay off 

 

If you enjoyed this episode, you might also like these Redefiners episodes: 

  • Science Fiction to Science Fact: A Conversation with Sanofi CEO Paul Hudson 
  • Reimagining Patient Care: A Conversation with Healthcare Innovator Ashley McEvoy 
  • Trust Your Gut: AXA’s Thomas Buberl Talks Transformation and Reinvention 
  • Talking Tough Decisions with TCW President and CEO Katie Koch 
  • From Server to COO: Kat Cole’s Journey to the Top 


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8 months ago
40 minutes 43 seconds

Redefiners
Leadership Lounge: The art of feedback - How to have honest and candid conversations

We share how leaders can master the art of giving and receiving regular, effective feedback—and the benefits when they get it right. 

 

As the end of the year draws closer, you’re likely reflecting on your team’s performance—and how to give feedback that helps your leaders develop and improve. But, these types of conversations aren’t always easy to navigate.  

 

So, what skills are important to hone when giving feedback? And what are some of the common pitfalls you may encounter when having these honest conversations?  

  

But it’s not just about giving feedback. It’s also important that you’re getting the feedback you need to develop. So, how can you encourage honest, upward feedback? And what benefits will you see when you act on it? In this episode of Leadership Lounge, we talk to some of our trusted advisors—Dee Fitzgerald, David Lange, and Silvia Lago—who share their perspectives on:   

 

  • How to give actionable upward feedback 
  • What to do when someone disagrees with you during a feedback session 
  • The skills required to receive feedback effectively  
  • How leaders can create a feedback-rich culture.  

 

“If the direct report feels like there's an environment of psychological safety…upward feedback actually becomes something that a direct report will offer regularly and proactively to their leaders.” 

 

David Lange, Leadership Advisor, Russell Reynolds Associates.  

 

Listen now on Apple, Spotify, and YouTube.   

 

Four things you’ll learn from this episode  

 

  1. Effective feedback focuses on specific behaviors, not personality. Frame feedback constructively to enable growth and development, avoiding subjective or contradictory comments. 
  2. Creating a culture of psychological safety is essential for encouraging honest, upward feedback, which requires leaders to actively solicit input at all levels. 
  3. It’s important to hone key skills, including actively listening to feedback, asking clarifying questions, and approaching it as a collaborative dialogue, rather than defensively. 
  4. Integrating feedback into regular interactions, rather than relying on annual reviews, and seeking diverse perspectives through mentors or team debriefs, helps leaders continuously grow and innovate. 

 

In this 17 minute episode, we will cover:  

 

(1:32) How leaders can frame their feedback to ensure it’s delivered effectively. 

 

(3:09) Why it’s critical feedback is a two-way conversation. 

 

(5:06) What’s at the root of all effective upward feedback.  

 

(7:18) The two key ways CEOs can generate constructive, unfiltered feedback. 

 

(9:53) Why nothing should come as a surprise at an end-of-year review.   

 

(10:33) Why active listening is such an important trait for leaders receiving feedback. 

 

A closer look at the research from this episode:  

 

Walk the Talk: Inclusive Leadership Development Moves the Needle On DE&I | Russell Reynolds Associates 

 

Listen now on Apple, Spotify, and YouTube.   

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9 months ago
17 minutes 31 seconds

Redefiners
Leadership Lounge: How to develop your personal leadership brand

It’s never been more important to get your personal leadership brand right as a leader. But, it isn’t easy to concisely articulate what you want to be known for and what your unique value proposition is.  

 

So, what is a personal leadership brand and how can you begin crafting it? How can you activate your leadership brand in the market? And, what are some of the common mistakes leaders make when cultivating their personal leadership brand?  

 

In this episode of Leadership Lounge, we talk to some of our trusted advisors—Jenna Fisher, Rafael Martinez Gallardo, Shoon Lim, and Chief Marketing and Communications Officer and Executive Producer of Redefiners Amy Scissons—who share their perspectives on:   

 

  • The three key elements that make up a strong personal leadership brand. 
  • How leaders can effectively activate their brand in the market. 
  • The benefits when leaders get it right—for themselves and their organization.  
  • The advice they have for emerging leaders who are starting to craft their brand. 

 

 

“I think earlier in one's career, there’s a tendency to want to be well-rounded and to try to hone things that perhaps you're not as naturally good with, and that's great. But I also think what's really important is to do the self-reflection, to figure out what is it that I am uniquely good at? What can I opine on to others? What can I be an expert at?” 

 

Jenna Fisher, Leadership Advisor, Russell Reynolds Associates.  

 

 

Listen now on Apple, Spotify, and YouTube.   

 

  

 

Four things you’ll learn from this episode  

 

  1. Your leadership brand exists whether you shape it or not. Take control of your narrative by clearly defining your values, passions, and the legacy you wish to leave behind.  
  2. Authenticity is key to a powerful leadership brand. Align your public persona with your true self to build trust and credibility. Don’t try to imitate anyone else. 
  3. Don't just broadcast; interact. Your brand thrives on meaningful engagement with your community. Curate, create, and contribute to discussions to establish a dynamic presence.  
  4. Your brand is a journey, not a destination. Continuously refine it through self-reflection, feedback, and intentional content creation. Remember, depth and consistency over time yield a robust presence. 

 

In this 16-minute episode, we will cover:  

 

(3.00) How a well-crafted personal leadership brand can differentiate you in a crowded marketplace. 

 

(3.47) The importance of clarity, congruence, and consistency when building your brand. 

 

(7.51) How much of what a leader shares should be personal. 

 

(8.12) How to identify what topics you should speak on. 

 

(11.17) One common mistake leaders make when creating their personal leadership brand. 

 

(14.04) Why there are no quick fixes to establishing your brand. 

 

 

A closer look at the research from this episode:  

 

Global Leadership Monitor 2022, Russell Reynolds Associates 

 

The New Leadership Portrait, Russell Reynolds Associates 

 

 

Listen now on Apple, Spotify, and YouTube.  

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9 months ago
16 minutes 23 seconds

Redefiners

Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world.

In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who share their insights and perspectives on how they lead, boldly. You’ll come away with fresh ideas and tangible takeaways on how you can redefine your own leadership trajectory – no matter where you are on your journey.   


Our Hosts:

Clarke Murphy 


Clarke Murphy is the former Chief Executive Officer of Russell Reynolds Associates and serves on the Board of Directors. Prior to his appointment as CEO, he was the Global Leader of the firm's CEO/Board Services Practice.​


While at Russell Reynolds Associate​s, Clarke has conducted a number of significant projects in the industry, including Fortune 100 board searches and CEO successions. In addition, he has led notable searches in​​ the private equity industry including searches ​for the Carlyle Group and Warburg Pincus.


Hoda Tahoun

As a leadership advisor and leader of the global Leisure & Hospitality Practice at RRA, Hoda Tahoun identifies, assesses, and develops dynamic C-suite leaders for global hospitality, travel, and leisure companies. Based in Miami, Hoda helps clients solve their most pressing leadership issues at the CEO, C-suite, and other executive-levels. She also advises clients on customer-centric, go-to-market leadership roles such as chief marketing officers and chief experience officers. Hoda is committed to reshaping the hospitality and leisure landscape to ensure it is an industry that leads with purpose, value, and wellbeing and continues to attract and retain talent across all facets of diversity.


Hoda spent more than seven years working for a boutique executive search firm, rising to the title of principal where she worked closely with hotel management companies, cruise lines and private equity firms. Previously, Hoda was an assistant vice president at SHUAA Capital in Dubai where she led the firm’s investment banking efforts. She has also worked at American Express, Bank of America and Citi.