Queensland Tourism Talks

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Queensland Government - Department of Tourism and Sport

6 episodes

2 days ago

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “You need to be aware that everyone experiences things differently.” In this episode, Bridie McKim is joined by Naomi Miles and David Elliot from Australian Ages of Dinosaurs to discuss creating inclusive services, products, and experiences for people with non-visible disabilities. The team discusses the ...

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Episodes (6/6)

Queensland Tourism Talks

Understanding non-visible disability

2 years ago

17 minutes

Queensland Tourism Talks

Inclusive recruitment in tourism

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. "People with disability want to succeed and have careers just like everyone else." Ben Pettingill and Bridie McKim are joined by Steph Agnew, who is blind and an inclusion consultant, to discuss inclusive recruitment within the tourism industry. The team discusses the benefits of hiring people with disab...

2 years ago

19 minutes

Queensland Tourism Talks

Impact of universal design in tourism

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Universal design is that methodology that caters for so many people, globally.” Ben Pettingill is joined by Zack Alcott from Get Skilled Access and Bianca Bassett, an inclusion consultant who uses a wheelchair, also from Get Skilled Access, to discuss the seven principles of universal design. ...

2 years ago

22 minutes

Queensland Tourism Talks

Welcoming visitors with a service animal

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Talk to me like you would anyone else.” In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Rory Douglas, a blind guide dog user, to discuss visitors with guide, hearing, and assistance animals. The team explores the role of assistance animals, the importance of their acces...

2 years ago

17 minutes

Queensland Tourism Talks

Understanding the experiences of tourists with disability

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “You’re going to open up the doors to 20% more of the population by putting accessibility and inclusion at the forefront.” In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Michael Hughes, a wheelchair user, to discuss what makes tourism accessible for them and how tourism operato...

2 years ago

23 minutes

Queensland Tourism Talks

Experiences of accessible tourism providers – Dreamworld case study

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Consultation is really the key… and changes don’t need to cost the earth.” In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Chantel MacLachlan, the head of operations at Dreamworld on the Gold Coast to learn from her experiences. The team discusses the importance of consultati...

2 years ago

21 minutes