What if the key to transforming your organization lies hidden within the voices of those you might be overlooking? In this episode of Punk Rock HR, John Frehse, a leader in global labor strategies at Ankura, is Laurie’s guest. Dressed to impress for the Journalism Freedom Awards, John brings a wealth of experience and a tuxedo to our discussion on the critical role of aligning labor strategies with both employee and organizational needs. From tackling employee burnout to navigating the complexities of financial distress and rapid growth, John shares actionable insights that promise to reshape how we think about workforce engagement. Throughout our conversation, we spotlight the unsung heroes of society—frontline workers. Often undervalued despite their pivotal roles, these workers hold the potential for enhanced performance and recognition when they feel truly heard. With anecdotes from factory floors and reflections on the journey from finance to labor consulting, we challenge the status quo and echo Viola Davis's call for appreciation of all workers. We question the entrenched perceptions that leave frontline workers in the shadows and explore the ripple effect of listening and acknowledgment in driving positive change. Laurie and John’s conversation uncovers the challenges facing today's HR professionals in a world of evolving workforce management, where personal experiences meet broader economic policies and social justice issues. We explore the tension between corporate values and business realities, encouraging HR leaders to step into the fray and wield their power through genuine listening. With humor and camaraderie, we wrap up by reminiscing about workplace banter and friendship, illustrating how authentic connections can shape our careers and organizations. Join us for a candid episode filled with laughter, gratitude, and a shared vision for a more inclusive and dynamic workforce. In this episode, you will hear: Discussion on labor strategies and improving workforce conditions with John Frehse Exploration of the critical role and recognition of frontline workers Insights into balancing company needs with employee well-being to reduce burnout Analysis of the interplay between economic policies, social justice, and workforce management Examination of the transformative power of listening and acknowledgment in workplaces Candid reflections on societal perceptions and undervaluation of frontline workers Consideration of corporate authenticity and the impact of humor and friendship on workplace dynamics Resources from this Episode Ankura: ankura.com/experts-and-advisors/john-frehse  Connect with John Frehse on LinkedIn: www.linkedin.com/in/johnfrehse Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.