„Conflictul nu este întotdeauna distructiv – de fapt, atunci când este gestionat corect, poate clarifica ideile, stimula claritatea și încuraja inovarea. Fie că este vorba de o dezbatere riguroasă sau de tensiuni structurate legate de sarcini, conflictul potrivit – gestionat cu siguranță psihologică și respect – poate transforma discordia în descoperire.”
#ConflictProductivity #InnovationThroughDebate #PsychologicalSafety #GrowthMindset #Leadership
Literatura
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De Dreu, C. K. W., &Weingart, L. R. (2003). Task versus relationship conflict, teamperformance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88(4),741–749. https://doi.org/10.1037/0021-9010.88.4.741
De Wit, F. R. C., Greer, L. L., & Jehn, K. A. (2012). The paradox ofintragroup conflict: A meta-analysis. Journal of Applied Psychology, 97(2), 360–390.https://doi.org/10.1037/a0024844
Farh, J. L., Lee, C., & Farh, C. I. C. (2010). Task conflict and teamcreativity: A question of how much and when. Journal of Applied Psychology, 95(6), 1173–1180.https://doi.org/10.1037/a0020015
Jehn, K. A. (1995). A multimethod examination of the benefits and detrimentsof intragroup conflict. AdministrativeScience Quarterly, 40(2), 256–282. https://doi.org/10.2307/2393638
