Send us a text In the second half of our discussion on what defines a world-class CI organization, we explore the remaining four domains that complete the framework: Process & System Indicators, Alignment with Metrics, Leadership & Resource Support, and Outcome-Based Indicators. From enterprise methodologies to the importance of sustained improvements, company-wide alignment, and financial outcomes, this episode provides a blueprint for assessing and advancing your CI maturity. We als...

Send us a text In this episode, we take a step back to explore the ultimate goal of continuous improvement work. Drawing from Covey’s “begin with the end in mind,” we outline six indicators of a high-performing CI organization—spanning culture, customer alignment, leadership, and more. If you're focused on driving real, lasting impact beyond just tools and techniques, this episode helps you anchor your efforts in a clear vision of what “Good” truly looks like. Support the show

Send us a text In this final episode of our process mapping series, we explore why hiring a professional to facilitate process mapping can be a game-changer. From quicker results and reduced team burden to unbiased insights and higher-quality output, this episode breaks down six compelling reasons to bring in an expert. Whether you're a decision-maker or a process improvement practitioner, you’ll find valuable guidance on how to get the most from this foundational tool. Support the show

Send us a text In this episode, we break down the art and science of process mapping—what it is, why it matters, and how to do it well. Whether you're tackling a transformation project, solving operational issues, or simply looking to streamline a workflow, this episode offers practical guidance you can immediately apply. We cover real-world examples, step-by-step tips, and common pitfalls to avoid. Join us as we demystify process mapping and equip you with tools to drive clarity and results....

Send us a text Welcome back to The Process Improvement Practitioners Show! In this episode, we take a deep dive into one of the most fundamental tools in the process improvement toolkit: the process map. This episode kicks off a 3-part miniseries on process mapping — and we’re starting with the big “why.” Host and practitioner-at-heart Todd Justman walks through why process maps are so critical, not just as a visual aid, but as the common language of change. From aligning perspectives to surf...

Send us a text Welcome back to the Process Improvement Practitioners Show! In this episode, we continue our three-part series on the Process Improvement Leader’s State of Mind, diving into the mindset that drives effective change leadership. Building on the previous episode’s discussion of key leadership traits, we now explore how these traits manifest as behaviors and thought patterns. A strong mindset is essential for successfully leading process improvement efforts, influencing culture, an...

Send us a text Join us for Episode 4 of the Process Improvement Practitioners Show (PIPS), In this episode, titled "The Process Improvement Leader State of Mind - The Derailers," we dive into the third part of a three-part series exploring the mindset of an Operational Excellence and Continuous Improvement Leader. This time, we’re tackling the pitfalls—those subtle yet critical missteps that can sabotage your success as a change leader. Whether you're a seasoned professional or new to t...

Send us a text In this episode, we dive into the essential traits that define a PI (Product and Innovation) leader. What makes a leader truly effective in driving transformation and innovation? We explore the mindset, behaviors, and attributes that set them apart. From strategic thinking to resilience, adaptability, and a customer-centric approach, we break down the core qualities that empower PI leaders to navigate complex environments and deliver impactful results. Whether you're an aspirin...

Send us a text Thank you for finding the Process Improvement Practitioners Show! If you lead, champion, or drive change in your professional life, this is the podcast for you. In this episode I will cover: 1. What is process improvement? 2. Who am I and who are you? 3. What kinds of problems will we be solving? 4. Why “Process” should be your unit of measure for your change initiatives 5. What kinds of subjects will ...

Send us a text If you are someone who leads change through process improvement in your organization, this is the podcast for you. This is the Process Improvement Practitioner’s Show, where you will learn how to succeed in your efforts to drive positive change in your company, large or small. What we do is not easy! We will talk about all the challenges, from cultural struggles to getting support from executives. We will talk about the tools, tips, and tricks to make your lif...