Last Updated on October 22, 2025 by Owen McGab Enaohwo
The founding attorney of JJC Law, Jeffrey Green, was passionate about helping people with accidental injuries resulting from negligence when he established his own practice nine years ago. He aimed to build a strong team with the right tools to deliver top-quality work.
In a procedure-driven legal industry, he leveraged SweetProcess, a workflow management software, to streamline operations, enabling him and his team to work more efficiently.
Jeffrey Green, Founding Attorney
About JJC Law
JJC Law is a litigation firm dedicated to providing individuals and organizations with competent and ethical representation, backed by a proven track record of success. While it explores opportunities for negotiation and settlement, it has an expert team to pursue litigation in its clients’ favor rigorously.
Based in New Orleans, the firm specializes in commercial litigation, motor vehicle accidents, and insurance claims, among other areas of practice. Generally representing plaintiffs, it takes pride in being a premier firm with a proven track record.
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The Struggle With Inconsistent Operations
Having the best people for the job becomes counterproductive when they aren’t aligned on how to handle the company’s daily operations. Their individual approach to tasks may cause operational discrepancies. Jeffrey realized this early on as he launched his company. The lack of a shared understanding caused confusion and inconsistent performances.
There was also the challenge of answering numerous questions from teammates who were unsure about how to perform specific tasks. To address these issues, he sought a system that would enable him to document procedures in a centralized knowledge base, leading to his discovery of SweetProcess.
How JJC Law Resolved Operational Bottlenecks With SweetProcess
According to Jeffrey, he and his team have been using SweetProcess for the past five years, and it has been instrumental in their operations. He further discussed how the system has helped resolve operational bottlenecks and improved employee performance within the organization.
Procedure-Based Operations Culture
The quality of work employees perform depends on their knowledge, which is reflected in how they execute tasks. Jeffrey understood that he and his team needed the most effective procedures for every task to excel at their jobs. SweetProcess allows them to
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