Trolls. We've all encountered them, but how do we handle them? In this episode of the Podcast Cave, we discuss how to navigate the comments section of your channel.

The first step is to learn the difference between a constructive, albeit negative, comment and a troll. You want people to engage with your content; that's the whole point of building an audience! But you can't let negative comments get under your skin.

We talk about how to deal with critical feedback, which is good for you and your channel, and how to ignore trolls. When you do engage with people, we recommend you do so immediately, politely, and professionally. The trolls will eventually get bored and disappear, starved of your attention.

Lastly, we talk about the importance of responding to all comments, even the negative ones, either with an in-house team or a hired external partner.

The goal is to not be afraid of the comment section and to understand that a thriving community is the backbone of any great channel.