This podcast is about the business side of the beauty biz. Whether you are finishing school or looking for a second career we are here to make you laugh and improve your business. We want you to earn more money and maximize your profits while still loving your work. Join us every Monday morning for 10-15 and let's start our week together.
All content for Outside the Treatment Room is the property of Connie Holm and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This podcast is about the business side of the beauty biz. Whether you are finishing school or looking for a second career we are here to make you laugh and improve your business. We want you to earn more money and maximize your profits while still loving your work. Join us every Monday morning for 10-15 and let's start our week together.
Episode Summary: Experiencing the Spa World as the Client
In this episode of Outside the Treatment Room, host Connie Holm takes a unique approach by exploring the spa experience from the client’s perspective. Reflecting on her own recent visits to local spas, Connie discusses the emotional disconnect she felt during a nail appointment, highlighting the importance of creating meaningful client connections. She dives into the difference between high-efficiency, low-engagement services and the personalized approach that fosters client loyalty.
Listeners will hear insights on the value of stepping into the client’s shoes, understanding their expectations, and the impact of emotional connections on business success. Connie also emphasizes the importance of client feedback and how it can help spa owners refine their services. She encourages spa owners to experience their own business as a client to improve the overall experience they provide.
This episode is a must-listen for beauty industry professionals who want to enhance their client interactions and improve their spa's atmosphere.
Outside the Treatment Room
This podcast is about the business side of the beauty biz. Whether you are finishing school or looking for a second career we are here to make you laugh and improve your business. We want you to earn more money and maximize your profits while still loving your work. Join us every Monday morning for 10-15 and let's start our week together.
