Pharmacists demonstrate courage in many different ways, but can often feel inadequate to call it courage. Today, we are talking to the clinic’s newest team member, Tiana Tilli, who has worked in various pharmacy practice settings since graduating in 2017. These changes and experiences have had an important impact on her career, and are exemplary of stepping outside of one's comfort zone with courage.  

Innovation is the action or process of creating something new, or making changes to something established. No matter where you work or practice, there are opportunities to innovate. However, change can either be enticing or intimidating. This episode explores the unique ways that we incorporate innovation into our pharmacy practice, both in the way we work and the way we think.   

The language we use as pharmacists can make a significant impact on a patient’s health care experience. This episode introduces key concepts for pharmacists to consider when caring for marginalized populations and providing culturally safe care.  

Written medication recommendations are an important tool for communication between pharmacists and healthcare providers. Recommendations are formulated to optimize a patient’s medications, resolve drug therapy problems, share next steps in the care plan and much more.  This episode explores the elements that are needed to formulate meaningful and effective recommendations, including factors that draw attention, triggering quick action and implementation.

Pharmacy practice is continually evolving. From small-scale, iterative changes that happen over time, to revolutionary changes spurred by events such the Covid-19 pandemic, pharmacists need to be adaptive and agile.   Early career pharmacist, Dr. Nikki Domanski, joins us in the studio today to share her thoughts on the changing pharmacy landscape and the skills that enable pharmacists to forge ahead. 

Patient-centered care is a popular term used all across the healthcare continuum. But what exactly does it look like in day-to-day patient interactions?  Dr. Jillian Reardon is joining us at the mic for a second time to talk about how she puts patient-centered care into action.  Jillian also discusses the reality that sometimes the best course of action is no action at all.  

Patient attachment is important in healthcare. Attachment involves a patient and a health care provider become connected and committed to a long-term, trusting relationship.   Today we are joined by Adrian Ziemczonek, our clinical pharmacist and resident sport and board game enthusiast. Adrian discusses the importance of building trust and establishing relationships to provide optimal patient-centered care. 

Regardless of where we work or who we work with, pharmacists all have a clinical process – using clinical judgment to ensure that medications are safe and effective for patients.   Our second podcast dives into what the clinical process looks like for our Clinic’s research-driven and music-loving pharmacist Jamie Yuen.  Jamie discusses his clinical process and explores how it’s changed through continued learning, mentorship and self-reflection.

How do you view your role as a pharmacist? Have you ever considered your mindset in a patient appointment?  This inaugural podcast episode features our Clinic’s own Dr. Jillian Reardon! Seasoned and sophisticated, Jillian wears many hats in a patient appointment, including critical thinker, patient advocate and knowledge translator. Join us as she reflects on her pharmacy career and addresses how her clinical mindset has changed over the years.