In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I talk to Jason Laska and Michael Akilian of Clara Labs, creator of a virtual assistant—Clara—that schedules meetings and interacts in natural language through email.

E-mail is, to me, a highly promising (and somewhat underrated) venue for bots. Messaging is growing quickly, but e-mail is still the standard way to communicate within businesses and especially between businesses. E-mail conventions are somewhat standardized, and much of it is highly routinized—automatically generated reports, receipts, etc.—so it’s ripe for automation.

Laska, who leads the machine learning efforts at Clara Labs, and Akilian, the company’s co-founder and CTO, talk about the reality of developing an AI-driven product, and explain Clara’s human-in-the-loop system. “People are still there to do some of the most challenging aspects of this work, and that’s exactly what you want to use people for,” says Laska.

In this episode of the Bots Podcast, Chris Messina and I reflect on what Facebook has become, the role that it now plays in our lives, and what it all means for developers. We recorded this discussion shortly after attending Facebook’s F8 Developer Conference in San Jose.

In this episode of the Bots Podcast, we peer into the giant companies that are beginning to adopt messaging and bots. My guest is Tom Hadfield, founder of Message.io, a service that syndicates bots across many different messaging platforms.

In this episode of the O’Reilly Bots Podcast, I talk about deep learning at the extremes of scale and computing power with Prabhat, who leads the data and analytics group at Lawrence Berkeley National Laboratory’s supercomputing center. If you’re working on commercial AI, it’s worth glancing across the divide at scientific AI.

In this episode of the O’Reilly Bots Podcast, I speak with Tom Coates, co-founder of Thington, a service layer for the Internet of Things. Thington provides a conversational, messaging-like interface for controlling devices like lights and thermostats, but it’s also conversational at a deeper level: its very architecture treats the interactions between different devices like a conversation, allowing devices to make announcements to any other device that cares to listen.

In this episode of the O’Reilly Bots Podcast, I speak with Tim Hwang, an affiliated researcher at the Oxford Internet Institute, about AI-driven psyops bots and their capacity for social destabilization.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Amir Shevat, head of developer relations at Slack and the author of the forthcoming O’Reilly book Designing Bots: Creating Conversational Experiences.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Chris Messina, bot evangelist, creator of the hashtag, and, until recently, developer experience lead at Uber. We talk about the origins of MessinaBot, ruminate on the need for bots that truly exploit their medium rather than imitating older apps, and take a look at what’s ahead for bots in 2017.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Brad Abrams, group product manager of Google Assistant, the company’s new AI-driven bot that lives in many different contexts, including the Pixel phone, the Allo messaging app, and the Google Home voice-controlled speaker.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I look back at 2016, a big year for bots that saw important developments in platforms, tools, and underlying AI.

In this episode of the O’Reilly Bots Podcast, I speak with Dennis Mortensen, founder and CEO of x.ai, a personal assistant bot that handles meeting scheduling through email.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I talk with Richard Socher, chief scientist at Salesforce.  He was previously the founder and CEO of MetaMind, a deep learning startup that Salesforce acquired in 2016.  Socher also teaches the “Deep Learning for Natural Language Processing” course at Stanford University. Our conversation focuses on where deep learning and NLP are headed, and interesting current and near-future applications.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Ben Brown, co-founder and CEO of Howdy.ai, the bot toolmaker behind the Botkit framework. Brown also runs the Talkabot conference, which was held in Austin this past September.

The problem confronting a modern campaign manager is similar to the problem that any marketer encounters: how to spend finite resources to reach the right people and convince them to act. In this episode of the O’Reilly Bots Podcast, I talk data strategy with Andrew Therriault, chief data officer for the City of Boston. He was previously director of data science for the Democratic National Committee and is the editor of a free O’Reilly ebook called “Data and Democracy: How Political Data Science is Shaping the 2016 Elections.” We talk about how data is changing today’s political campaigns—particularly the way that campaigns now determine which potential supporters to target with phone calls, mailings, and door-to-door contact.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I recap O’Reilly Bot Day, held October 19, 2016, in San Francisco. The event gave us a good picture of what the bot community—and bot landscape—looks like, and the diverse group of attendees conveyed a strong sense of optimism about bots. Slides from Bot Day presentations are available here.

Customer service is a key application for bots—one of the first that we think of when we imagine a world full of AI-enabled conversational interfaces. In this episode of the O’Reilly Bots podcast, Pete Skomoroch and I talk with the founders of two companies that have developed bots to help consumers and companies talk to each other.

The workplace is a rich venue for bots that help with productivity and collaboration. In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I focus on workplace bots. We begin by talking with Jassim Latif, head of partnerships at Slack, about bots written by outside developers for scheduling, organizing meetings, and managing human resources. “We’re building toward a future where the value of these apps and services that people are building on top of Slack far outweigh the value of Slack on its own,” Latif says.

Something remarkable is happening in the world of artificial intelligence. At the O’Reilly AI Conference in New York, people weren’t just talking about AI as a far-off dream; they were talking about AI as something that exists in real products today.

In this episode of the O’Reilly Bots podcast, I talk with three artificial-intelligence practitioners about the real practice of AI: Hilary Mason, Jimi Smoot, and Roger Chen.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Lili Cheng, general manager of FUSE Labs at Microsoft Research. Cheng’s team is responsible for the Microsoft Bot Framework. She’s also a speaker at O’Reilly’s upcoming Bot Day on October 19, 2016, in San Francisco.

Cheng talks about Microsoft’s experimental bots and their goal of making conversations playful and engaging. We also discuss the importance of designing good dialog; the potential of workplace bots; and Xiaoice, Microsoft’s popular Chinese chatbot. We also reflect on the fate and significance of Microsoft’s Tay bot.

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Andy Mauro, co-founder and CEO of Automat, a startup whose tools make it easy to build AI-powered bots. (Disclosure: Automat is a portfolio company of O’Reilly AlphaTech Ventures, a VC firm affiliated with O’Reilly Media.) Mauro will be speaking at O’Reilly Bot Day on October 19, 2016, in San Francisco.