In this episode, we talk to Amanda Schwartz Ramirez, a strategy and operations executive who spent ten years at PayPal before starting her own consultancy focused in emerging tech. Together, we dive into the difference between business strategy and operations strategy, what startups need to do differently in this tough tech market, and her advice for new ops leaders.

In this episode, we talk to Jessica Zwaan, COO of Whereby, about building a company like you would build a product.

In this episode, we talk to Vanesa Cotlar, VP of People and Culture at PolicyMe about how she builds engagement on her remote team.

In this episode, we talk to Nicole Vasquez, cofounder of Deskpass, about how she used her community and intuition to find her role as COO at Miami Refresh.

A year in, we flip the tables on host Caro Griffin, who is interviewed about her own background in operations by friend and colleague, Kelli Smith. Tune in to hear how Caro went from art student to web developer and now General Manager of Tech Ladies, the largest community of women in tech.

In this episode, we talk to Luis Vera from BACH about the growing field of no-code operations and why it's a game changer for operations pros at every stage.

In this episode, we talk to Stephen Levin, Head of Business Ops at Zapier, about the growing field of BizOps, the perk of having a specialized generalist on the team, and what he looks for when hiring for his team.

In this episode, we talk to Cristina Mendoza, Operations Manager at the Obama Foundation, about how she went from office manager at one of tech's biggest unicorns to scaling a nonprofit.

In this episode, we talk to Nikki Gonçalves, Director of Compliance at Fold about how important compliance is to get right, especially in heavily regulated fields like fintech and crypto.

In this episode, we talk to Dominique Ward, Head of Design Operations at Atlassian, about the growing field of DesignOps and the impact it can have on organizations big and small.

In this episode, we talk to Barrett Brooks, former COO of ConvertKit, who engaged on a public job search to find and land his next COO role at Good Coffee.

In this episode, we're talking to Dianna More and Lauren Walker-Reader from Runner, a new startup helping inclusive companies hire top operations talent. Two operations pros who are leading a startup for operations pros? You know this is going to be a good one!

In this episode, we talk to Sean Page, Senior Technical Recruiter at Propel, a startup building financial products & services for low income Americans.

In this episode, we talk to Theresa Joseph, Chief Operating Officer at Statusphere, a startup that helps companies and social media influencers find their perfect partners.

In this episode, we talk to Brian Swanick, a marketing ops consultant who helps startups fix broken marketing programs.

In this episode, we talk to Jennifer Kim, founder of Startup Recruiting Bootcamp about the people parts of a business and how to take care of your most important asset - your team! We'll also dive into one of her proudest Opsy projects - setting up a support group for middle managers at Lever.

Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic!

Running operations at a startup can be big job, especially when you are the only ops pro (or the most senior) on your team. Finding mentors and peers who are doing similar work can be challenging since the nature of our jobs changes so much from company to company, and operations folks don't create educational content in the same way that designers and developers do. That's why I created this community—to help us share resources, learn from one another, and build our networks. And, now, I'm starting a podcast!