In this September Product Update, Luminous introduces powerful features focused on financial and fulfillment control. We unveil customizable invoice templates and bi-directional Credit Memo sync with QuickBooks, streamlining wholesale AR management. Plus, learn how to set fulfillment priority preferences by customer, utilize the new Inventory Aging Report for better visibility, and manage all return orders directly within Luminous. Meet Jared & Billy Jared Ward, Founder and CEO of Luminou...

What if your ERP is secretly costing you 4X the price? Jon Blair, Free to Grow CFO founder, reveals the true cost and operational drag of the "NetSuite Trap" plaguing $20M+ ecommerce brands. He details the blueprint for right-sizing to a specialized tech stack (IMS + QuickBooks) and a fractional finance engine to slash costs. In this episode, learn how separating your GL from your operations and using cash-led forecasting helps you scale efficiently and avoid Q4 working capital disaster. Mee...

Finally Solve Multi-Warehouse Chaos. Jared and Billy reveal a mega-update giving high-volume brands absolute control over complex operations. See the new fulfillment order "command center" with wave management, allowing you to cap 3PL orders and manage pre-orders by estimated ship date. Plus, Luminous now automates ASN (future receipt) creation to external WMS systems, eliminating manual Google Sheet reconciliation and ensuring your entire supply chain is synced for seamless scaling. Meet J...

"We’re removing the blind spots that cost brands time and money." In this Luminous Product Update, Jared and Billy highlight how Luminous now auto-assembles products at receipt, values in-transit inventory with precision, and reconciles stock across every location in one report. Plus, they unpack new returns management tools that integrate directly with Shopify, and a smarter cost allocation engine for split shipments. Meet Jared Ward and Billy Bush Jared Ward, founder and CEO of Luminous,...

What if the data you rely on to ship, fulfill, and scale... is wrong? In this episode, Anthony Armstrong of Americanflat unpacks 15 years of experience in Amazon operations—from the early days of black hat tactics to building a modern multi-channel ecommerce engine. He shares what separates brands that stall at $1M from those that scale, why lean ops beats bloated systems, and how trusting the wrong 3PL data can quietly wreck your margins. If you're managing Vendor Central, coordinating acros...

"Now you can do everything in Luminous, at the top of your supply chain." Billy Bush joins Jared Ward to share a major upgrade: Bill Pay is live inside Luminous. Plus, auto-recon for AWD-FBA transfers, full HTML doc customization, and a smarter global search that cuts through chaos in milliseconds. Meet Jared Ward Jared Ward is the founder and CEO of Luminous, the supply chain operating system built for lean, fast-scaling ecommerce teams. A former DTC founder and sourcing executive, Jared bui...

“The next $100M brand will be built by 10 people and AI.” Jay Davis, the mind behind Pillow Cube and several lean ecommerce ventures, believes ecommerce’s future belongs to lean, creative teams powered by automation, content, and AI. In this episode, he breaks down why bloated brands are out, retail isn’t dead, and how fractional teams and content libraries are key to scaling faster with less. If you're building a brand in 2025, this is the playbook. Meet Jay Davis Jay Davis is the founder of...

"We got our first inbound lead from ChatGPT." AI isn’t theoretical anymore—it’s operational. In this episode, Jared Ward (Luminous), Fabricio Miranda (Flieber), and Blair Forrest (AMZ Prep) break down how AI is actively reshaping ecommerce—from automated outbound and SEO pods to robotic fulfillment and intelligent data mapping. If you're in ops, this is a glimpse into your not-so-distant future. Meet Blair Forrest At AMZ Prep, Blair Forrest is turning logistics into a tech game. With teams ...

"The Plaid for supply chain data." In this episode, TrackStar founders Daniel and Jeremy reveal how they went from a failed YC idea to building the universal API that's untangling backend chaos across commerce. Hear how a pivotal partnership with Luminous helped both teams scale, and why syncing warehouse data—not just passing it—was the breakthrough. Meet Daniel Langer Daniel Langer is the co-founder of TrackStar, the YC-backed startup building the first universal API for warehouse managemen...

"The sales order stays whole, but fulfillment becomes flexible." In this deep dive, Jared Ward and Billy Bush unpack the thinking behind Luminous' new Fulfillment Order system—exploring how smarter multi-warehouse orchestration, dynamic routing, and automation rules are reshaping the future of commerce operations. From solving the complexities of split shipments to laying the groundwork for smarter purchasing flows, this episode captures a pivotal moment for brands scaling across multiple ful...

"This year wasn’t just about what we accomplished—it was about what we learned." In Luminous Year in Review 2024, Jared Ward and Brendon Beebe unpack the defining moments of the year—discussing the wins, the setbacks, and the insights that will shape the future. Whether it’s game-changing innovation or the quiet shifts that make all the difference, this episode captures the essence of a year well spent. Meet Jared Ward Jared Ward is the founder and CEO of Luminous, where he is redefining eco...

What makes business in Asia unique? Join David Dayton as he shares his experiences living and working in Thailand, Taiwan, and China, unraveling the cultural nuances that shape business practices in the region. From the role of relationships and trust in Chinese business dealings to the cultural significance of overtime work and social bonding activities, this episode offers a clear look at how cultural dynamics influence success in Asian markets. David also sheds light on governance differen...

What if your emails could convert like a landing page? Join Brice Douglas, co-founder of Zaymo, as he shares the story of turning a simple idea from a BYU hackathon into a revolutionary email marketing platform. From Y Combinator to building a tool that transforms static emails into dynamic, interactive experiences, this episode dives into the challenges and triumphs of startup life—securing funding, fostering co-founder relationships, and redefining email engagement. The latest episode of OP...

"The real power of AI? It’s not in replacing systems—it’s in making them smarter." This episode of OPS Unfiltered dives deep into a dynamic conversation with Fabricio Miranda, CEO of Flieber, on how AI is reshaping business operations in ecommerce and retail. From disrupting supply chain tools to transforming junior-level tasks, Fabricio, Jared, and Brendon debate whether AI can truly deliver or if it’s overhyped. Discover how AI assists in decision-making, cleans messy data in seconds, and e...

Is your brand strategy strong enough to withstand ecommerce pitfalls? In this episode, Tana Cofer shares her journey from corporate life at Pattern to founding RosieRai and Glitter Faced. She provides valuable insights on brand potential, omnichannel strategies, and the impact of technological advancements in marketing. Tana also discusses inventory management on platforms like Amazon and the importance of compelling product listings and storytelling. Meet Tana Cofer Tana Cofer is a dynamic e...

Tune in to the latest episode of OPS Unfiltered as Jared Ward and Brendon Beebe shares how Luminous blazes a path - hitting a milestone of $1 million in ARR and setting their sights on $10 million. Jared and Brendon reveal how the team is leveraging AI, hackathons, and NetSuite CRM enhancements. Plus, meet Jordan Bush, Luminous backend developer genius, and hear the latest insights from industry events like SaaStr. Don't miss out! Meet Jared Ward & Brendon Beebe Brendon Beebe and Jared Wa...

From college grad to SaaS leader, meet Tanner Chatterley, CEO of OrderProtection.com. He shares how he mastered the VC hustle at Route, pivoted for success, and built OrderProtection through smart partnerships, tech, and exceptional customer service. Unpack the secrets of collaboration, company culture, and the power of listening to your customers. All these and more on the latest episode of OPS Unfiltered! Meet Tanner Chatterley Tanner Chatterley is the CEO of OrderProtection.com, a leading ...

Struggling with ecommerce accounting? Join Jon Blair, Founder of Free to Grow CFO and Jared Ward on the latest episode of OPS Unfiltered as they talk about revenue recognition, inventory accounting, and time zone challenges. Discover the benefits of outsourcing your CFO needs and explore Finaloop, an innovative accounting software. Tune in for practical tips to avoid costly accounting errors! Meet Jon Blair Jon Blair is a seasoned financial expert specializing in ecommerce operations. With a ...

What if your company could achieve 6x customer growth in just one year? Join Luminous co-founder and CTO Brendan Beebe as he shares the journey of building Luminous. Find out how Brendon landed major ecommerce clients and how he and the Luminous team is aiming for a $3 million ARR. Gain SAAStr insights as Brendon reveals the importance of equity distribution in startups. He also shares lessons learned from early marketing struggles and how Luminous bounced back. Tune in now to the latest epis...