
Most hospitals have accepted that extortionate labor costs and depressed margins are here to stay. Dr Vi-Anne Antrum, CNO of Cone Health, thinks otherwise. In collaboration with other Executives, she contributed to a $100m financial turnaround in Cone's 2023 fiscal year. Dr Antrum's achievements include a reduction in premium labor costs of 48% and shift incentives by almost 50% working with a cross-functional team. This episode covers: • Fundamentals to revenue growth and cost reduction. • Creative hiring strategies. • Why a focus on retention is as important as hiring. • How to focus on metrics that matter. • Dr Antrum's priorities for the year ahead.