Join us for a discussion on the importancde of performance on the largest shopping day of the year

We take a look at the failure of Junior Eurovision over the weekend and what lessons can we learn from its failure

Performance Antipatterns all around us

Crashes, Observability, Frustration & Delight

Deloitte Continued
Report from the UK

Conversion as a function of speed
Customer Experience Matters
Milliseconds make millions

Failues in the USA
Performance Engineering practices
The importance of caching/CDN
User Expectations - Google, Facebook, et al
Google Rail

How did we get here?
Crashes outside of the USA

History of Black Friday
How did we get here
Pre Black Friday sales, why?
Let's look at some crashes!

What happens when things go south

Big Themes for this year

Common Antipatterns with Mark and Scott

USA Outages

With Scott Moore
Shifting your load
How to measure your user experience

Rest of the world, History of Black Friday, Mobile

On June 25, 2009 Michael Jackson passed away. In the 24 hours which followed traffic on the internet surged by up to 20% worldwide. Twitter failed after reaching a volume of over 5000 tweets per minute about the event. TMZ crashed and burned, as did the LA times. Dozens of more sites failed under the load. This was the largest single celebrity driven event on the internet in terms of load, but it defined a path that others have followed.


Today’s Edition is bright to you by Catchpoint

Catchpoint’s mission is to help companies advance the digital experience of their customers and employees

Their Digital Experience Monitoring Platform pinpoints performance and availability problems users experience anywhere in the world.

Catchpoint helps the world's Internet Builders and Operators detect and fix issues with confidence—faster than ever before.

Find out more at www.Catchpoint.com

Today’s edition is brought to you by

Foulk Consulting Services

Foulk Consulting Services (FCS) has more than 15 years of experience as a high caliber, industry-leading services provider of application performance testing, monitoring, and management with a strong background in software quality assurance. At Foulk Consulting we believe we have the greatest consultants in the world and we love growing our customer-focused relationships.
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SaaS, The final Frontier. A buffet of services, from helpdesk ticketing to eCommerce. No hardware. No dedicated resources. Pay as you go by user. A Miracle of the modern I.T age. What could possibly go wrong?

Today’s Edition is bright to you by Catchpoint

Catchpoint’s mission is to help companies advance the digital experience of their customers and employees

Their Digital Experience Monitoring Platform pinpoints performance and availability problems users experience anywhere in the world.

Catchpoint helps the world's Internet Builders and Operators detect and fix issues with confidence—faster than ever before.

Find out more at www.Catchpoint.com

Today’s story boys & girls begins at a place filled with adventure, travels, monsters, heroes, tomes filled with ancient knowledge, from the center of the earth to the furthest reaches of the galaxy. On this dark & rainy night, our story takes us to the strand bookstore at the corner of Broadway and E 12th street in the heart of of island of Manhattan, in the city of Gotham