Nov. 5, 2025In this episode, host Pete Neubig sits down with Brian Clark, owner of ABC Property Management, to explore how lessons from Walmart’s culture and customer strategy can be applied to property management. Brian shares how working at Walmart shaped his leadership approach, emphasizing communication, team structure, and knowing your customer. He also reveals why he recently redefined his ideal client, flipped his business model to focus on single-family properties, and revamped his systems and culture to match that vision.

Oct. 29, 2025In this episode, host Pete Neubig sits down with Alex Zweydoff, RMP, and Lacy Hendricks, RMP, from ClearLead Digital to explore why trust has become the ultimate ranking factor in SEO. They unpack how property management companies can strengthen their online visibility without relying on paid ads — by focusing on authority, transparency, and authentic content. From understanding domain scores and AI-driven marketing trends to practical website audits and blog strategies, this conversation reveals how building trust online drives real results.

Oct. 22, 2025 In this episode, host Pete Neubig sits down with Kandise Varvil, co-founder of PM PathBuilders, to talk about how virtual assistants are reshaping the property management industry. Kandise shares her journey from property manager to VA team leader, revealing practical strategies for delegation, communication, and building trust with remote team members that help companies scale more efficiently.

Oct. 15, 2025 Modern property management demands more than experience; it requires evolution. In this episode, host Pete Neubig sits down with Derrick Karimian, CEO/Acting VP of Property Management for Krystal Properties, to explore how property management companies can modernize their operations, tech stack, and vendor relationships. From implementing ticketing systems and CRM workflows to tracking KPIs efficiently and building loyalty through continuous improvement, Derrick shares practical strategies to keep your firm agile and competitive. Whether you’re optimizing processes, upgrading technology or redefining client experience, this episode reveals the tools and mindset needed to thrive in today’s property management landscape.

Oct. 8, 2025 In this episode of the podcast, host Pete Neubig sits down with Jennifer Merritt, COO-Integrator of RentScale, to break down what it really takes to build and train a sales team that closes deals. From compensation models and KPIs to defining your ideal client profile, bridging the gap between sales and operations, and tailoring pitches to different personality types, this conversation is packed with actionable strategies to help property managers turn their sales function into a true growth engine.

Oct. 1, 2025 In this episode, host Pete Neubig sits down with Matt Speer, founder of PropertyManagement.com, to explore how the platform is transforming the way investors connect with property managers. From moving beyond outdated lead-selling models to leveraging AI-driven search and the TrueMatch™ score, Matt shares how trust, data and transparency are reshaping the future of property management.

Sept. 24, 2025 In this episode, host Pete Neubig sits down with Alex Karafiloff of Inspection Express to explore how AI-powered 360° inspections are transforming property management. From reducing inspection times and eliminating security deposit disputes to empowering tenants with self-guided inspections and integrating directly with platforms like Rentvine and Rent Manager, AI 360 is helping managers scale smarter. Pete and Alex also dive into the industry's future: where AI and remote teams handle the admin work, and property managers elevate into true asset managers, building stronger client relationships and driving growth.  

Sept. 17, 2025 In this episode, host Pete Neubig talks with Courtney Parks of Allegiance Property Management about her shift from property manager to asset manager. Courtney shares how restructuring her team, leveraging automation, and focusing on client fit transformed her business into a more profitable and sustainable operation.

Sept. 10, 2025 Hiring the right people can make or break a property management business. In this episode, host Pete Neubig sits down with Dylan Scroggins of Kalmar Group to break down the essentials of a strong hiring process. From always-be-recruiting strategies to structured interview stages and cultural fit assessments, they share practical steps that help property managers attract top talent, avoid costly misfires and build thriving teams.

Sept. 3, 2025 Robert Rowell, former President of Basketball Operations for the Golden State Warriors, joins host Pete Neubig to discuss the importance of leadership and communication in your company to build a world-championship organization.

Aug. 27, 2025 In this episode, Preston Walls joins host Pete Neubig to share how property managers can move beyond the day-to-day overwhelm and start building true wealth through ownership. Preston breaks down the systems and strategies that reduce stress, improve team performance and create more profitable, scalable businesses. From rethinking growth beyond just door count to structuring operations for sustainability, this conversation offers practical takeaways for NARPM Members who want to make property management easier and far more rewarding.

Aug. 20, 2025 In this episode, Grandview Peak Capital founder and principal Eddie Ovey shares exactly what property management business owners should know before selling, from identifying the right buyer to navigating the transition process smoothly. Drawing on his Harvard MBA background and hands-on approach to acquisitions, Eddie reveals what makes a PM company attractive, the key steps in due diligence, and how cultural fit can make or break a deal. Whether you’re considering selling now or in the future, you’ll gain insider strategies to maximize your company’s value and ensure a seamless handoff.

Aug. 13, 2025 In this episode, host Pete Neubig sits down with Derek Morton, owner and principal broker of Netgain Property Management Services, LLC, to explore how data and empathy reshape property management policies. Derek shares how he's moved away from rigid income and deposit requirements by introducing innovative deposit alternatives that protect owners and tenants. He dives into how real-world financial pressures force the industry to adapt, the potential for truly helpful resident benefit packages, and why housing stability is crucial to broader social wellbeing. 

Aug. 6, 2025 In this episode, host Pete Neubig sits down with Tim Hubbard, founder of Corzly, a short-term rental management company explicitly built for investors. Tim shares how Corzly helps clients maximize returns with dynamic pricing tools, 24/7 virtual teams, and streamlined guest verification systems. They discuss the surprising durability of STR units, the advantages of review-based guest screening, and why innovative revenue management is the key to outperforming in any market. Whether you’re managing one property or scaling globally, this episode reveals how to run short-term rentals like a pro.

July 30, 2025   In this value-packed episode, host Pete Neubig talks with Inaas Arabi, MBA, CEO of Block & Associates Realty, about how to scale a property management business the right way. Inaas shares how Block uses tech stacks, AI, and custom-built workflows to reduce work order volume, streamline communication, and enhance operational efficiency. They dive into the importance of building capacity before taking on growth, how international team members can expand PM bandwidth, and the role of systems like EOS and ticketing tools in driving performance.

July 23, 2025 In this episode, host Pete Neubig sits down with Peter Hernandez to explore how property management companies can drive real growth through vision alignment, leadership assessments, and systemized accountability. Peter shares how his team uses structured meetings, performance tracking, and business health assessments to reduce churn and increase engagement. They also discuss how focusing on both physical and mental wellness has transformed their culture and retention.

July 16, 2025 In this episode, host Pete Neubig interviews Jeff Doering from Renters Insurance Solutions (RIS), diving into how RIS was built specifically for property managers—offering flexible, contract-free insurance options with streamlined onboarding and full compliance support. Jeff shares how their master policy approach helps clients stabilize premiums even amid rising insurance costs, and how the platform prioritizes ease of use, profitability, and risk mitigation. You’ll also hear Jeff’s fascinating career pivot from chiropractor to insurance leader and get his top networking tip for new property managers.

July 2, 2025 In this episode, Jake Brooks and host Pete Neubig dive into practical strategies for business development managers (BDMs) in property management. From designing effective incentive plans and maintaining accountability to nurturing client relationships and protecting portfolios, discover how to build lasting success in a competitive market. Whether you’re ramping up or refining your approach, this conversation offers valuable insights to help you grow and retain your business.

June 25, 2025 In this lively and insightful episode, host Pete Neubig chats with father-son duo Robert and Tony Locke, the powerhouses behind Rent Recovery. They share how they built a specialized debt collection business tailored to property managers, revealing what makes their approach uniquely effective in the industry. From the early days of experimentation to scaling up with 42 clients post-Broker/Owner, the Lockes dive into topics like structuring partnerships, staying active after 35+ years in business, and how NARPM shaped their journey. 

June 18. 2025 In this insightful episode, host Pete Neubig sits down with Mohamed Hussein, CEO of Balanced Asset Solutions, to explore essential financial and operational strategies for property managers. They dive deep into preventing overdrafts in owner portfolios, managing large expenses, the risks and rewards of internal controls like positive pay, and practical tips to avoid costly errors. Mohamed shares his unique perspective, blending accounting expertise with real-world sales experience, and discusses the challenges of scaling a bootstrapped property management accounting business.