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Modern Business Operations: AI, Automation, Legal, Procurement, IT, and Ops
Tonkean
132 episodes
3 weeks ago
On Modern Business Operations, we’ll bring you weekly interviews with leaders from some of today’s largest and fastest-growing companies. We discuss the future of operations within business, including finance, revenue, legal, and HR. Join us every episode to hear how enterprises are learning to adapt to our rapidly-changing world.
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Management
Business,
Careers
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All content for Modern Business Operations: AI, Automation, Legal, Procurement, IT, and Ops is the property of Tonkean and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
On Modern Business Operations, we’ll bring you weekly interviews with leaders from some of today’s largest and fastest-growing companies. We discuss the future of operations within business, including finance, revenue, legal, and HR. Join us every episode to hear how enterprises are learning to adapt to our rapidly-changing world.
Show more...
Management
Business,
Careers
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From COEs to AI: The Tools That Actually Scale Ops
Modern Business Operations: AI, Automation, Legal, Procurement, IT, and Ops
37 minutes 23 seconds
6 months ago
From COEs to AI: The Tools That Actually Scale Ops

Host Sagi Eliyahu welcomes Kevin Keller, Senior Vice President - General Counsel of Forward Networks, Inc. Kevin shares his career path from electrical engineering to law and tech, unpacking what it means to lead with curiosity, data and process in high-growth environments. With legal and operational leadership experience at Amazon, Instacart, Facebook and startups, Kevin offers insights into building adaptable teams, operationalizing AI and redefining efficiency for the modern workplace.


Key Takeaways:


(01:05) Kevin’s background and his pivot from engineering to law.

(09:36) Process-driven, analytical thinking is essential for continual improvement and efficiency.

(10:33) Breaking down processes and identifying areas for automation or improvement is a critical leadership skill.

(12:09) Root cause analysis and taking ownership of mistakes are vital for organizational health and growth.

(23:42) Leveraging AI starts with breaking down team processes and empowering those closest to the work to identify opportunities.

(24:36) Hiring for intelligence, emotional intelligence and curiosity is more valuable than focusing solely on credentials.

(35:21) Mentoring and connecting with early-career professionals keeps leaders fresh and fosters a two-way learning environment.


Resources Mentioned:


Kevin Keller

https://www.linkedin.com/in/kevinkeller/


Forward Networks, Inc. | LinkedIn

https://www.linkedin.com/company/forward-networks/


Forward Networks Inc. | Website

https://www.forwardnetworks.com/





This episode is brought to you by Tonkean.


Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.




#Operations #BusinessOperations

Modern Business Operations: AI, Automation, Legal, Procurement, IT, and Ops
On Modern Business Operations, we’ll bring you weekly interviews with leaders from some of today’s largest and fastest-growing companies. We discuss the future of operations within business, including finance, revenue, legal, and HR. Join us every episode to hear how enterprises are learning to adapt to our rapidly-changing world.