Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work.
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Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work.
Frank Spillers at Experience Dynamics on Customer Experience Design Part 2
Mobile Interactions Now
20 minutes 5 seconds
4 years ago
Frank Spillers at Experience Dynamics on Customer Experience Design Part 2
In this episode, we continue our conversation with Frank Spillers, the founder and CEO at Experienced Dynamics, delving deeper into how to identify experience gaps, learn from usability research, and apply service design thinking for better customer experience.
Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work.
