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Microsoft Teams Insider

Tom Arbuthnot

139 episodes

5 days ago

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for November 2025. Many thanks to Landis for their continued support. PowerPoint Deck Microsoft-OpenAI Partnership ChangesMicrosoft Earnings Numbers (FY26 Q1)Teams Mode for Microsoft 365 CopilotTeams Channel AgentsTeams Chat with Anyone1080p 4Mbps Town HallsCopilot Researcher with Computer UserMicrosoft Teams Rooms New FeaturesTeams Devices NewsEvents Briefings Customer and Age...

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MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for November 2025. Many thanks to Landis for their continued support. PowerPoint Deck Microsoft-OpenAI Partnership ChangesMicrosoft Earnings Numbers (FY26 Q1)Teams Mode for Microsoft 365 CopilotTeams Channel AgentsTeams Chat with Anyone1080p 4Mbps Town HallsCopilot Researcher with Computer UserMicrosoft Teams Rooms New FeaturesTeams Devices NewsEvents Briefings Customer and Age...

Show more...

Episodes (20/139)

Microsoft Teams Insider

Microsoft Teams Monthly Update - November 2025

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for November 2025. Many thanks to Landis for their continued support. PowerPoint Deck Microsoft-OpenAI Partnership ChangesMicrosoft Earnings Numbers (FY26 Q1)Teams Mode for Microsoft 365 CopilotTeams Channel AgentsTeams Chat with Anyone1080p 4Mbps Town HallsCopilot Researcher with Computer UserMicrosoft Teams Rooms New FeaturesTeams Devices NewsEvents Briefings Customer and Age...

5 days ago

14 minutes

Microsoft Teams Insider

Making Microsoft Teams Great on Mac, iPad and iPhone with Microsoft Engineering

Hari Krishna Reddy Juturu, Partner Group Engineering Manager, and Avinash Prasad, Partner Director of Engineering, both at Microsoft, talk through the importance of the Apple Platforms, user experience and new features. How the team “sim‑ships” features across platforms while embracing earned, Mac‑native integrations like Menu Bar Extras, AirPods support, and native screen sharing.Why day‑zero readiness for new macOS releases matters, and how close collaboration with Apple plus early beta tes...

6 days ago

41 minutes

Microsoft Teams Insider

The Importance of Standardisation: Rolling out Microsoft Teams Rooms to 450 Rooms Globally

Andrew Liptrot, Service Owner for AV and Workplace Technology at Haleon, shares how a global estate is moving from traditional video rooms to Microsoft Teams Rooms with clear standards, fewer components, and stronger operations. Four room archetypes to match business outcomes: Meet, Create, Engage, and InfluenceConsolidation on a lean set of components, with emphasis on reliability, supportability, and lifecycleInternal design capability, visual room design, and partner delivery against agr...

1 week ago

31 minutes

Microsoft Teams Insider

The Future of Meeting Rooms — with Tormod Ree, Chief Product and Engineering Officer at Neat

In this episode, Tormod Ree, Chief Product and Engineering Officer at Neat, shares his view on where meeting room technology is heading and how Neat plans to differentiate while staying simple and reliable for customers. AI across the experience: device-side media understanding, and platform features will move meetings from basic framing to experiences that adapt to the interaction in the room.Hybrid work isn’t solved: organisations still struggle to give remote participants equal presence fo...

2 weeks ago

25 minutes

Microsoft Teams Insider

How Partners can Accelerate Copilot Success - Wesley Budd, Partner Solutions Architect at Microsoft

Wesley Budd, Partner Solutions Architect at Microsoft, explains how partners are driving real-world impact with Microsoft 365 Copilot. The role of partners in readiness, security, adoption and changeWhy agentathons are gaining traction and what they mean for Copilot StudioHow partners are using AI Builder and Copilot Studio to build tailored solutionsHow the Copilot Jumpstart programme is helping partners accelerate customer successOpportunities for partners to unlock business transformation ...

3 weeks ago

26 minutes

Microsoft Teams Insider

Microsoft Teams Monthly Update - October 2025

Microsoft Teams Monthly Update - October 2025 Copilot Chat (free) in Office AppsUnified Copilot Chat in TeamsAgent Mode in Excel and WordTeams Channel AgentsAnthropic Claude Models Come to CopilotOffice Agent (Anthropic)Bring Consumer Copilot to Work?New Teams FeaturesTeams Devices NewsEventsThanks to Neat, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides...

1 month ago

15 minutes

Microsoft Teams Insider

How IQVIA scaled 650 Microsoft Teams Rooms with Global Standards & Smart Operations

Andre Razzuri, Associate Director at IQVIA, explains how IQVIA rolled out Microsoft Teams Rooms to 650 rooms globally, creating standards and managing a global environment. Why IQVIA standardised on Lenovo Windows 11 MTRs for cost, supportability, remote management and user experienceDeploying 200 rooms per year with a small core team through strict global standards and robust remote toolingWhere they partnered with AVI-SPL for boardrooms and global rollouts, and how responsibilities are sh...

1 month ago

23 minutes

Microsoft Teams Insider

Microsoft Teams Rooms - How to Choose Beyond the Specs

Simon Dudley, independent consultant and with extensive former experience at Polycom, Lifesize, and Logitech, examines how customers, OEMs and resellers can navigate the increasingly commoditised video conferencing market. Simon and tom discuss: • Why most video bars are “good enough” and what that means for differentiation • How ESG, financial transparency, and global distribution are becoming key buying factors • The importance of understanding your A/B/C brand status as a vendor or resel...

1 month ago

43 minutes

Microsoft Teams Insider

AI in Teams Devices: What’s New and What’s Next? Irena Andonova, Head of Product for Teams Devices

Irena Andonova, Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and Devices AI is transforming physical meeting spaces—supporting speaker attribution, voice isolation, and real-time summarisation, even in unscheduled in-person meetings.Voice and face enrolment enables accurate transcript attribution across Windows and Android platforms.AI-powered features in Teams PhonesHow AI is being embedded into the Pro Management Portal to support large-scal...

1 month ago

22 minutes

Microsoft Teams Insider

Microsoft Teams Monthly Update - September

Microsoft Teams Monthly Update - September 2025 Malicious URL Protection for TeamsImproved Organization Chart in Profile CardControl External Access by Domain for Specific Users and Groups5 Unify Certified Contact CentersNew Teams Desk Phone Transfer UITouch Console Support for MTRoW BoardsBrowser Support for MTRoW BoardsSales, Service, and Finance Copilots now included with Microsoft 365 Copilot LicenseImproved Copilot Chat in Office AppsEventsThanks to Ribbon, this month's benefactor, for y...

1 month ago

12 minutes

Microsoft Teams Insider

Telco Infrastructure Evolution - Automation, AI and Containerisation Explained

Matt Hurst, Senior Director of Strategic Business Architecture at Ribbon, joins Tom Arbuthnot to discuss the significant changes occurring in telco infrastructure with AI, analytics, and automation. Matt clearly explains how Automation, Containerisation and AI work and apply in telco and also large enterprise infrastructure. The telecommunications industry is embracing containerisation and automation to address competitive pressures, security requirements, and operational efficiency challeng...

1 month ago

27 minutes

Microsoft Teams Insider

Scaling M365 Copilot Adoption Across 20,000 Users

Tom Arbuthnot discusses Microsoft 365 Copilot adoption with Karoliina Kettukari, Head of Modern Work at OP Financial Group in Finland. OP Financial Group has licensed approximately half their workforce for M365 Copilot, with strong support from senior management and eager employee adoption. The organisation also utilises Copilot Chat for an additional 50% of their licensed user base, particularly for roles working primarily in customer systems rather than M365 applications. Meeting summari...

2 months ago

25 minutes

Microsoft Teams Insider

AV, AI and Meeting Equity - Multi-Camera, Multi-Agent, Multi-AI with Bo Pintea

Bo Pintea from Huddly talks about the evolution of multi-camera setups and their role in creating more immersive and equitable meeting experiences. Bo shares insights from his Microsoft journey and current role at Huddly, covering: Why IP-based AV and edge AI are critical for scalable multi-camera deploymentsThe science behind camera angles, spatial reasoning, and reducing hyper-gaze fatigueHow AI agents are reshaping meeting dynamics—from intelligent shot selection to real-time tran...

2 months ago

34 minutes

Microsoft Teams Insider

The Future of Converged Communications – Leon Wright, Global Lead at Microsoft

Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement. How AI is driving renewed interest in Teams Phone and enabling new productivity use casesThe evolving roles of SIs and telcos in delivering scale and strategic valueWhy partners integrating AI into Converged Comms are seeing 20%+ growthThe convergence of Teams and Dynamics in Microsoft’s AI business solutions strategyMicrosoft’s shift to...

2 months ago

29 minutes

Microsoft Teams Insider

Microsoft Teams Desk Phones - AI Features and Roadmap

Prashi Badkur, Senior Product Manager Lead for Teams phone devices at Microsoft, talks about the evolving role of physical desk phones. Despite predictions that physical phones would disappear, there remains a strong demand for Teams phone devices across various industries, including healthcare, finance, and emergency services. Specific roles value the tactile buttons and instant functionality for high call volumes and efficiency. AI features including Copilot-powered call summaries for tr...

2 months ago

25 minutes

Microsoft Teams Insider

Inside the Microsoft Teams Technology Adoption Program (TAP) - Building in Quality

Alexander Ivanov, Senior Product Manager, Microsoft Teams explains how the Technology Adoption Programme (TAP) helps shape Microsoft Teams Android devices and drive quality. How TAP enables customers to test features early and influence product developmentThe role of customer feedback in shaping Teams device experiencesWhy TAP is more than a preview—it’s a partnership with customers.Insights into certification, firmware updates, and the importance measuring satisfactionIf you are interested i...

2 months ago

37 minutes

Microsoft Teams Insider

Microsoft Teams Update - August 2025

Microsoft Teams Monthly Update - August 2025 Microsoft Q4 2025 Earnings In-Car Teams Video CallsTrigger workflows using emoji reactionsOn-Behalf-Of Outbound Teams Phone Calls ChangeFirst Unify Certified Contact CenterNo more Paid Teams Metered APIsGPT-5 is here in M365 Copilot and moreSummarise Email with Copilot ChatImproved M365 Copilot in WordThanks to Logitech, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the ...

2 months ago

14 minutes

Microsoft Teams Insider

Microsoft Teams: From Slack Rival to AI for Work – Jim Gaynor, Directions on Microsoft

Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy. How Teams evolved from a Slack competitor to a central productivity platformThe impact of the pandemic on Teams adoption and scaleWhy Teams Premium is becoming the home for advanced featuresMicrosoft’s pivot to Copilot and what it means for TeamsHow customers are approaching Copilot adoption, ROI, and data governanceJim’s perspective on...

3 months ago

32 minutes

Microsoft Teams Insider

Understanding AI Assisted Tech and the European Accessibility Act

Neil Milliken, Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation. Neil shares insights from over two decades in assistive technology and accessibility, including how mainstream tools like Microsoft 365 are increasingly embedding features that benefit everyone—not just those with disabilities. The growing role of AI in assistive tech and how it’s improving productivity and inclusionHow featu...

3 months ago

26 minutes

Microsoft Teams Insider

Scaling Partner Management of Teams Phone in SMB and Midmarket

Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Microsoft Teams Phone for SMB and mid-market. Mark shares industry insights from his Teams journey and working with UCaaS vendors and partners to bridge SIP trunks into Teams. He gives a demo of Haptap Call Manager (https://www.haptap.com/), a cloud-hosted management tool for simplified management of Microsof...

3 months ago

25 minutes