Mayo Clinic’s Key in to Quality spotlights Safe Mobility Champions, specially trained staff who act as bedside safety partners. Coordinator Kelly Drilling and champion Marissa Cocker share how assisted movement reduces falls, speeds recovery, and lowers staff injuries. They tackle how facilities can build a unit-wide culture of safe, confident mobility.

Mayo Clinic’s Dr. Laura Breeher and nurse administrator Paul Lorentz explain how uniting safe patient handling with falls prevention protects both patients and staff. Hear the committee’s evolution, training innovations, and understand why integrating people, equipment, and environment changes the safety culture across inpatient and ambulatory care.

Mayo Clinic’s Dr. Chase Sims shares how tiered safety huddles and digital visual management boards are transforming healthcare communication, rebuilding trust, and strengthening safety culture. Learn how these daily practices connect frontline staff and leadership to surface risks, resolve issues quickly, and foster a transparent, responsive care environment.

Part 2 of our sepsis series explores how Mayo Clinic Florida uses AI-supported alerts, real-time checklists, and multidisciplinary teamwork to improve early recognition and treatment. Devang Sanghavi, M.D. and Kristine Thompson, M.D. share how smart technology, paired with human validation, is transforming workflows and saving lives.

In this episode of Key In to Quality, we explore how the CARES initiative is confronting racial inequities in sepsis care. Leaders from Yale and the University of Kansas share how health systems can move beyond talk and take action to improve outcomes for Black and Latinx patients.

When two-thirds of assaults at Mayo Clinic Arizona involved confused patients, a team sprang into action. In this episode of Key In to Quality, hear how they tackled delirium through collaboration, workflow redesign, and evidence-based tools, improving both safety and patient care.

How can healthcare workers truly feel safe when they’ve been conditioned to believe enduring workplace violence is “just part of the job”? On this Key In to Quality podcast episode, we dive into an often-overlooked issue that directly impacts hospital safety: delirium.

Imagine a healthcare environment where you can speak up without fear, where open communication is the norm, and where patient safety is paramount. This is the vision presented in the latest Key In to Quality podcast from Mayo Clinic, where we dive into the critical importance of psychological safety in healthcare settings.

Mayo Clinic is reimagining quality improvement training through a flipped classroom model. Hosts Dr. Tim Morgenthaler and Sheri Nemec speak with Dr. Pablo Moreno Franco and Sandy Booth about how interactive, team-based learning is helping healthcare professionals implement impactful change and foster a culture of continuous improvement across disciplines.

Animal-assisted services have been shown to reduce anxiety, lower blood pressure, and enhance the overall patient experience in healthcare settings. Listen to the latest episode of the Key In to Quality podcast to hear from Whitney Romine, Animal-Assisted Services Manager, about how Mayo Clinic has positively impacted the patient experience with a little help from some furry friends.

At Mayo Clinic, an electronic legacy system to report patient safety incidents was full of clicks and barriers and was holding back real change. In this episode of Key In to Quality, Jennifer Cowart, M.D. and Joe Nienow reveal how a team transformed patient safety incident reporting into a powerful, enterprise-wide engine for learning, trendspotting, and proactive safety improvements. Tune in to hear how they reshaped patient safety from the inside out.

Experts Melanie Swift , M.D. and Seth Clarenbach from Mayo Clinic share how a data-driven, multidisciplinary approach is helping reduce needlesticks and bloodborne pathogen (BBP) exposures—making healthcare safer for both patients and staff.

In this follow-up episode of Key In To Quality, Sunanda Kane, M.D. returns to discuss how Mayo Clinic is deepening its commitment to exceptional patient experience by supporting staff well-being, operationalizing patient feedback, and leveraging data to drive improvement. Hosted by Timothy Morgenthaler, M.D., and Sheri Nemec. #mayokeyintoquality #healthcarequality

Explore how Mayo Clinic is reimagining patient experience from the first phone call to the final follow-up. Dr. Sunanda Kane shares strategies to infuse warmth, digital innovation, and human connection into every touchpoint of care. Hosted by Timothy Morgenthaler, M.D., and Sheri Nemec. #mayokeyintoquality #healthcarequality #patientexperience #mayoexperience

Design thinking involves asking big questions and thoroughly examining problems. It's a different approach compared to traditional medical training, where doctors are trained to quickly assess situations and come up with solutions. On this episode of the Key In To Quality podcast, our guest Allison Matthews walks us through how human-centered design principles can be applied to the patient experience in a hospital setting, which is her primary focus as the lead of Experience Design and Hospital Operations for Mayo Clinic.

Discover the vital role of industrial hygiene in healthcare! Jeff Nesbitt from Mayo Clinic shares how to tackle workplace hazards, from chemicals to noise, in “Hazards in Healthcare: Exploring Industrial Hygiene.” a Mayo Clinic Key In To Quality podcast.

Learn how two Mayo Clinic physical therapists and an occupational therapist collaborated to establish a vestibular therapy team to improve care, reduce falls, and ensure safe discharges for patients experiencing dizziness.

Are staff huddles delivering the desired results for your patient care? Listen to the Key In To Quality podcast with guest Jennifer Cowart, M.D., Quality officer and previous Patient Safety Officer, Mayo Clinic Florida for expert advice. #mayokeyintoquality @DrTimMorg

Discover how mortality reviews drive safer, smarter patient care! Join Mayo Clinic experts as they share insights on leveraging data, fostering collaboration, and using AI to improve outcomes. Don’t miss this Key into Quality episode: 'Looking Back to Improve the Future. Hosted by Timothy Morgenthaler, M.D., and Sheri Nemec. #mayokeyintoquality

Nurses & healthcare leaders! Tune in to "The Future of Safety in Nursing: Voices from the Front Line" as Mayo Clinic's Jen Cruise & Nina Hawthorne share powerful insights on Safety 2.0, innovation, & proactive strategies transforming patient care. Hosted by Timothy Morgenthaler, M.D., and Sheri Nemec. #mayokeyintoquality