Making Risk Flow | The Future of Insurance

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Making Risk Flow | The Future of Insurance

Cytora

83 episodes

12 hours ago

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to a new episode of Making Risk Flow: Exploring the Ecosystem. Our host Jake Harding welcomes Alan Ringvald, CEO and co-founder of Relativity6, to unpack how AI and multi-source data are redefining underwriting. Together, they explore why insurers must move beyond generic AI tools toward workflow-specific solutions that integrate seamlessly into real underwriti...

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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to a new episode of Making Risk Flow: Exploring the Ecosystem. Our host Jake Harding welcomes Alan Ringvald, CEO and co-founder of Relativity6, to unpack how AI and multi-source data are redefining underwriting. Together, they explore why insurers must move beyond generic AI tools toward workflow-specific solutions that integrate seamlessly into real underwriti...

Show more...

Episodes (20/83)

Making Risk Flow | The Future of Insurance

Exploring the Ecosystem: How Relativity6 Is Powering AI That Works | Alan Ringvald, Relativity6

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to a new episode of Making Risk Flow: Exploring the Ecosystem. Our host Jake Harding welcomes Alan Ringvald, CEO and co-founder of Relativity6, to unpack how AI and multi-source data are redefining underwriting. Together, they explore why insurers must move beyond generic AI tools toward workflow-specific solutions that integrate seamlessly into real underwriti...

12 hours ago

13 minutes

Making Risk Flow | The Future of Insurance

Turning Risk into Opportunity: Inside Aon’s Data-Driven Approach | Lambros Lambrou, Aon

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Lambros Lambrou, Chief Strategy Officer at Aon, to explore how one of the world’s largest insurance brokers is transforming risk management through data, AI, and innovation. They discuss how global megatrends, trade, technology, weather, and workforce are reshaping the insurance landscape and why a shift...

1 week ago

28 minutes

Making Risk Flow | The Future of Insurance

Maximising Hero Work: How AI is Transforming Commercial Insurance | Graham Blackwell, Applied Systems

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Graham Blackwell, President of Applied Systems, to explore the transformative power of technology in insurance. They discuss how Applied Systems and Cytora are joining forces to streamline workflows, reduce manual processes, and enhance collaboration between brokers and carriers. From reimagining commerc...

3 weeks ago

33 minutes

Making Risk Flow | The Future of Insurance

From Data to Decision | The AI-Driven Revolution in Commercial Underwriting

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this special compilation episode of Making Risk Flow, host Juan de Castro revisits our conversations with industry leaders Carl Bach, Johan Slabbert, Bettina Dietsche, Cassandra Vukorep, and others to explore how digital transformation and AI are revolutionising the commercial insurance sector. This episode provides a discussion on efficient operating models, integr...

1 month ago

17 minutes

Making Risk Flow | The Future of Insurance

From Relevance to Resilience: Inside the Evolution of Modern Insurance | Jean-Jacques Henchoz, Brit Insurance

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro is joined by Jean-Jacques Henchoz (JJ), Non Executive Director, Brit Insurance and a non executive director across the insurance value chain, to explore the future of insurance. With over 25 years of industry experience, JJ shares his perspectives on how insurers can remain relevant by addressing protection...

1 month ago

28 minutes

Making Risk Flow | The Future of Insurance

Breaking Industry Silos: The Hidden Power of Standardised Data in Specialty | Bilge Mert, Brit Insurance

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro speaks with Bilge Mert, Chief Technology and Transformation Officer at Brit Insurance, about what it takes to drive meaningful digital transformation in commercial insurance. Bilge shares her approach to standardising processes across lines of business, leveraging AI to unlock efficiency, and building scalable te...

2 months ago

32 minutes

Making Risk Flow | The Future of Insurance

Building a $1.2B Underwriting Company with Risk Data Technology | Greg Hendrick, Vantage Risk Companies

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro sits down with Greg Hendrick, CEO of Vantage Risk Companies, to unpack what it takes to build a modern underwriting company from the ground up, right in the middle of a pandemic. Greg reveals how Vantage has grown to $1.2B in equity by combining the best of traditional underwriting expertise with a business-drive...

2 months ago

39 minutes

Making Risk Flow | The Future of Insurance

Speed, Scale & GenAI: How Specialty Insurers Are Rewiring Underwriting in 2025 | InsTech NYC

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this panel episode of Making Risk Flow, host Juan de Castro dives into the transformative power of generative AI in insurance with three industry experts: Allison Thornicroft, VP and Business Solutions Lead at Arch Insurance Group, Neeren Chauhan, Chief Innovation and AI Officer at Tokio Marine, and Yaemish Rughoo, Information Technology Program Director at Everen. ...

3 months ago

16 minutes

Making Risk Flow | The Future of Insurance

ITIUSA25 - From Insurtech 2.0 to 3.0: What is the Future of Insurance? | Insurtech Insights Panel

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this special panel edition recorded at the InsureTech Insights 2025 the panel, including Cytora's Head of North America Zaheer Hooda, have a forward-looking conversation on the evolution of the industry from InsurTech 2.0 to 3.0. Joining him in the panel are Nicholas Chen (MD Financial Services, Accenture), Camilla Serna (Global Revenue Officer at Chubb), Ben Madick...

4 months ago

35 minutes

Making Risk Flow | The Future of Insurance

Practitioner’s Guide: The Blueprint for Risk Digitization POCs | Zaheer Hooda and Richard Lewis, Cytora

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to Cytora’s Practitioner’s Guide, a new series from Making Risk Flow. In each episode, we sit down with experts from Cytora’s global team to explore practical strategies, real-world applications, and emerging insights from the front lines of risk digitization and underwriting transformation. In this episode, Juan de Castro is joined by Rich Lewis, Cytora's Sale...

5 months ago

28 minutes

Making Risk Flow | The Future of Insurance

Inside Lloyd’s Digital Transformation: The Data & AI Shift You Can’t Ignore | Cassandra Vukorep, Lloyd’s

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro sits down with Cassandra Vukorep, Chief Data and AI Officer at Lloyd’s of London, to explore the impact of data and AI on commercial insurance. They discuss Lloyd’s role as an ecosystem platform for over 100 syndicates, the importance of data standardisation, and efforts to streamline operations through the Core ...

7 months ago

29 minutes

Making Risk Flow | The Future of Insurance

The Hartford’s Next Chapter: Building a Global Insurance Powerhouse | Carl Bach, The Hartford

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro speaks with Carl Bach, CEO of Hartford Underwriting Agency, about how a 200-year-old insurer is modernising for the future. They discuss Hartford’s brand refresh, maintaining its historic stag emblem while evolving its global identity. Carl outlines the strategic transformation of the company’s Global Specialty b...

7 months ago

30 minutes

Making Risk Flow | The Future of Insurance

The Data Flywheel: Why “No Data, No Deal” is Changing Cyber Insurance I Jonathan Spry, Envelop Risk

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Jonathan Spry, CEO and co-founder of Envelop Risk, for an insightful discussion on how AI and advanced analytics are transforming cyber insurance. They explore Envelop Risk’s “data flywheel” strategy, emphasising the power of data-driven decision-making in risk assessment. Jonathan shares how AI-driven u...

8 months ago

36 minutes

Making Risk Flow | The Future of Insurance

Mastering Risk Digitisation: From Business Case to Business Impact | James Platt, Henry Withinshaw, and Jonathon Gray

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. This episode of Making Risk Flow is a recording of the quarterly event hosted by Juan de Castro to bring industry stakeholders, including clients and key industry executives, to the table to discuss how they are approaching digitisation. Juan is joined by James Platt, Henry Withinshaw, and Jonathon Gray to explore how digital transformation is reshaping commercial insu...

8 months ago

35 minutes

Making Risk Flow | The Future of Insurance

Redefining What Success Looks Like in Insurance Leadership | Laurent Rousseau, Guy Carpenter

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro is joined by Laurent Rousseau, CEO of Global Capital Solutions at Guy Carpenter, to discuss leadership, success, and the evolving role of insurance in society. Laurent reflects on his career journey from equity analyst to CEO, sharing his personal definition of success: one that prioritises inner fulfilment over ...

9 months ago

27 minutes

Making Risk Flow | The Future of Insurance

The Vertical Advantage: How Specialisation Drove Success in Insurance | Marcus Ryu, Guidewire

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.In this episode of Making Risk Flow, host Juan de Castro is joined by Marcus Ryu, Co-founder of Guidewire, to explore his fascinating entrepreneurial journey and the transformative role of technology in the insurance industry.Marcus reflects on his nearly two decades of experience building Guidewire into a company that revolutionised insurance. From his early career at ...

9 months ago

55 minutes

Making Risk Flow | The Future of Insurance

Top 5 Episodes of 2024: No.1 - Consistency, Innovation, and Culture with Andrew Horton

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Here it is, the moment we’ve been counting down to! As we wrap up our Top 5 Most Downloaded Episodes of 2024, we’re thrilled to re-release the No. 1 episode of the year. In this standout conversation, host Juan de Castro sits down with Andrew Horton, Group CEO of QBE Insurance, a global leader operating in 26 countries and ranked among the world’s top 20 insurance and...

10 months ago

35 minutes

Making Risk Flow | The Future of Insurance

Top 5 Episodes of 2024: No.2 - Why Combined Ratio Is Holding Insurance Back with James Platt

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. We’re nearing the top of our countdown! As we celebrate the Top 5 Most Downloaded Episodes of 2024, this week we’re revisiting the conversation that landed at No. 2. In this episode, host Juan de Castro is joined by James Platt, Co-Founder and Operating Partner at Trimstone Partners. James brings a wealth of experience in operational transformation and technology inno...

10 months ago

38 minutes

Making Risk Flow | The Future of Insurance

Top 5 Episodes of 2024: No.3 - The GenAI Playbook: Guide to Insurance Transformation with Jacob Palmer

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. The countdown continues! As we approach the end of 2024, we’re revisiting the Top 5 Most Downloaded Episodes of the Year on Making Risk Flow. This week, we’re diving into No. 3, a thought-provoking conversation with Jacob Palmer, Partner at Boston Consulting Group (BCG). With over 13 years of experience in consulting, risk management, and insurance, Jacob works with g...

10 months ago

39 minutes

Making Risk Flow | The Future of Insurance

Top 5 Episodes of 2024: No.4 - The Major Trends on Insurance’s Horizon with Clive Buesnel

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. The countdown continues! As we approach the end of 2024, we’re revisiting the Top 5 Most Downloaded Episodes of the Year on Making Risk Flow. This week, we’re diving into No. 4, a fascinating conversation with Clive Buesnel, former CEO of Tysers and current Managing Partner, International at Insurance Advisory Partners. Whether you’re revisiting this conversation or...

11 months ago

27 minutes