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Making Dough Show | Restaurant Show
Making Dough Show | Restaurant Show
226 episodes
12 hours ago
How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them. Got questions? Email us at makingdoughshow@gmail.com
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All content for Making Dough Show | Restaurant Show is the property of Making Dough Show | Restaurant Show and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them. Got questions? Email us at makingdoughshow@gmail.com
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Marketing
Business
Episodes (20/226)
Making Dough Show | Restaurant Show
How to Get Your Restaurant staff to Follow the Cleaning Checklist | Restaurant Management Tips

JOIN Our FREE Facebook Group today:

https://www.facebook.com/groups/10075401142519206

How to Get Your Restaurant staff to Follow the Cleaning Checklistou don’t have a cleaning problem — you have a management problem.In this video, I break down why your team keeps ignoring the cleaning checklist, and how to fix it for good.We’ll cover:Why checklists stop working after 3 daysHow to inspect what you expectThe system we use at Mattenga’s to keep stores consistently cleanHow to build habits instead of headachesIf you’re tired of repeating yourself, this will change how you manage your restaurant.

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1 month ago
6 minutes 48 seconds

Making Dough Show | Restaurant Show
238- The Competitive Edge Every Restaurant Needs!
  • JOIN the Restaurant Growth Lab FREE Facebook Group: https://www.facebook.com/share/g/18rseCPBZ6/


Are you charging too much… or not enough?

In this episode, we’ll show restaurant owners how to quickly uncover hidden opportunities by comparing their menu, pricing, and catering offers against the competition. This isn’t boring “competitive analysis” — it’s a 30-minute exercise that can save you thousands and help you win more customers.

You’ll learn:

  • How to spot gaps in your menu that competitors are filling

  • Why some restaurants dominate with bundles and catering while others miss out

  • The simple spreadsheet method to compare sizes, toppings, portions, and pricing in minutes

  • How to position your restaurant so guests see you as the best value in town

If you’ve ever wondered why the chain down the street keeps pulling in customers or if you’re leaving money on the table, this episode will give you the tools to fight back.

Don’t just run a restaurant — outsmart your competitors.

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1 month ago
9 minutes 45 seconds

Making Dough Show | Restaurant Show
237- Let's Plan all your restaurant SEPTEMBER Promotions together!

Join our FREE Facebook Group the Restaurant Growth Lab today: https://www.facebook.com/groups/10075401142519206


How to calculate your MONTHLY SALES GROWTH %:

2025 August % Growth =
(2025 Month Sales – 2024 Month Sales) / (2024 Month Sales) × 100



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2 months ago
12 minutes 4 seconds

Making Dough Show | Restaurant Show
236- COTROLLING Restaurant Costs Is EASY If You Focus on This ONE Thing
  • ✅ Join our free Facebook group for restaurant owners: Restaurant Growth Labhttps://www.facebook.com/groups/10075401142519206

Want to control food and labor costs without the chaos?The best way to do it is simple: give your managers a budget and hold them to it.
In this video, I break down:
– How to calculate your weekly sales projection
– How to set a realistic labor budget
– How to create a purchase budget that actually works
If you’re tired of guessing and reacting, this is the system that gives your team clarity—and your bottom line relief.Have questions? I’d love to help.
Email me directly at Community@Owner.com
Let’s build a business that runs profitably every single week.


✅ Join our free Facebook group for restaurant owners: Restaurant Growth Lab⁠https://www.facebook.com/groups/10075401142519206⁠

Show more...
4 months ago
5 minutes 23 seconds

Making Dough Show | Restaurant Show
235- 3 RESTAURANT MARKETING Strategies That Actually Work in 2025
  • 🔗 Join my free Facebook Group: https://www.facebook.com/groups/10075401142519206
  • What’s Actually Working in Restaurant Marketing (Right Now)In this video, I break down 3 restaurant marketing strategies that are driving real results in 2025:
  • ✅ Cold email outreach with complimentary food drops
  • ✅ Smart email & text marketing that brings customers back
  • ✅ Tapping into your local Facebook groups for free exposureNo fluff—just practical tactics you can act on today.

  • 📍15-Minute Action Step:Use Google Maps to find 5 local businesses, schools, or large employers near you.Send out 10 cold emails using the script I share in the video.👉 Drop a comment once you’ve sent your emails—let’s track what’s working together.Cold Email Script Mentioned in the Video:Subject: Can we drop off some complimentary pizza for your team?(Watch the video or check the pinned comment for the full template.)If you’re a restaurant owner looking to grow sales without relying on third-party apps or expensive ads, hit subscribe. I post weekly content to help you grow your restaurant like a pro.

    • 🔗 Join my free Facebook Group: https://www.facebook.com/groups/10075401142519206
    Show more...
    5 months ago
    7 minutes

    Making Dough Show | Restaurant Show
    234- RESTAURANT SALES Projections Formula | Sales Forecasting
    • JOIN THE FREE FB Group Today: https://www.facebook.com/share/g/18GyuCEkER/

    • In this video, I break down exactly how we project restaurant sales for the upcoming week and month—step by step. Whether you're a new restaurant owner or scaling to multiple locations, accurate restaurant sales forecasting is critical to staying profitable.You'll learn:1- How we calculate weekly and monthly restaurant sales projections2- The method we use to forecast based on historical data, trends, and seasonality3- How we use sales projections to set our food purchase budget4- How we plan our labor budget around projected sales to control prime cost5- How we create targeted marketing and sales strategies to actually hit our numbersStop guessing. Use real data to make smart decisions in your restaurant. Whether you’re managing one store or scaling a brand, this system will help you run lean, make more profit, and plan like a pro.https://www.facebook.com/share/g/18GyuCEkER/
    Show more...
    5 months ago
    7 minutes 35 seconds

    Making Dough Show | Restaurant Show
    233- 😱 DAVE Portnoy Caught Us Off-Guard | 4 Lessons That Could SAVE Your Restaurant

    Dave Portnoy showed up unannounced at Mattenga's Pizzeria—and we weren't ready! 😱


    HERE IS THE EPISODE on Youtube:

    https://www.youtube.com/watch?v=_XG1pD9dLjE&t=1s


    In today's episode, I'm sharing the 4 essential lessons every restaurant owner must know from our surprise visit by Barstool Sports' own Dave Portnoy. From compromising on recipes to mastering your one-minute story—learn from our experience to ensure your restaurant thrives under pressure.


    🔥 Here's what you'll learn:

    Why compromising your standards could cost you big

    How to ensure your restaurant is always spotlight-ready

    The power of clearly telling your story in one minute or less

    Why genuine hospitality matters more than ever


    ✅ SUBSCRIBE for more real-world restaurant strategies and behind-the-scenes insights!



    #DavePortnoy #RestaurantOwner #MattengasPizzeria #RestaurantTips #PizzaReview


    Show more...
    7 months ago
    10 minutes 45 seconds

    Making Dough Show | Restaurant Show
    232. Turning Complaints into Loyalty: The Art and Science of Customer Complaints

    Download for FREE: The 37 Restaurant Systems PDF

    https://mds.mykajabi.com/37-restaurant-systems

    Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    https://youtu.be/LHlAb-HOWdM

    Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! 

    https://youtu.be/J_wu4bCUC5M


    Turning Complaints into Loyalty: The Art and Science of Customer Complaints.

    In today's episode of the Making Dough Show, we’ll dive into a crucial skill for any restaurant owner: how to transform a complaining customer into a loyal guest. Is it really possible to win over fussy customers?

    Customer complaints can be a goldmine for growth when handled right. I'll also break down how to calculate the lifetime value of your customers and share key strategies for resolving complaints that lead to lasting loyalty. Stay with me until the end as we explore the art and science behind turning complaints into opportunities for building stronger relationships with your guests!

    🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery!


    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/

    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow


    Show more...
    1 year ago
    10 minutes 14 seconds

    Making Dough Show | Restaurant Show
    231. Must-Know Tips for New Restaurant Managers: Succeed in Your First 90 Days!

    Download for FREE: The RESTAURANT MANAGER SCORE SHEET at 

    https://mds.mykajabi.com/restaurantmanagerscoresheet

    Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systems

    https://youtu.be/OdZMuOBcGIU

    Watch: 5 Menu Engineering Secrets | Boost Your Restaurant Sales

    https://youtu.be/gbZWdZvxgEw

    Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    https://youtu.be/LHlAb-HOWdM


    Must-Know Tips for New Restaurant Managers: Succeed in Your First 90 Days!

    Welcome to another insightful episode of Making Dough Show! 🍕 In this episode, we share 10 essential tips for new restaurant managers. Whether you’re transitioning to a new location, stepping into a management role for the first time, or simply looking to refine your leadership skills, these practical strategies will help you navigate new environments and build strong teams.

    Key topics include:

    Discover, Don’t Dictate: Learn why observation and understanding are crucial in your first weeks.

    Building Genuine Relationships: Tips on connecting with your team without overwhelming them.

    Mastering Procedures: The importance of diving deep into existing processes before making changes.

    Vision Casting: How to inspire and motivate your team by setting clear goals.

    Steady and Systematic Changes: Prioritize and implement changes that have the highest impact.

    Celebrating Milestones: Recognize and appreciate team achievements to foster a positive work culture.

    Tune in to discover actionable insights that will set you up for success as a new manager! Don’t forget to like, comment, and subscribe for more tips on running a thriving restaurant business.

    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/

    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #LeadershipTips #NewManager #PizzaBusiness #RestaurantOperations #TeamBuilding #MakingDoughShow #VisionCasting #EmployeeEngagement #BusinessGrowth #SanAntonio

    Show more...
    1 year ago
    11 minutes 55 seconds

    Making Dough Show | Restaurant Show
    230. 10 Best Customer Service Experiences in Restaurant Industry

    Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systems https://youtu.be/OdZMuOBcGIU Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! https://youtu.be/J_wu4bCUC5M 10 Best Customer Service Experiences in Restaurant Industry In this episode of the Making Dough Show, I’m diving into the 10 best customer service practices that can either make or break your restaurant. We all know how crucial customer service is—more than fancy decor or menus. It leaves the first and last impression on your guests. I’ll be covering everything from greeting and farewelling standards to building rapport using the F.O.R.M technique, and ensuring top-notch quality control. If you're in the restaurant industry, these tips can help you elevate your operations and enhance the customer experience. Tune in to learn actionable strategies you can implement with your team this week. Don't miss out on how you can start making more dough by refining your customer service standards! 🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​

    #restaurantmanagement​

    #customerservice #restaurantmarketing​ #restaurantmanager​

    #makingdoughshow

    Show more...
    1 year ago
    21 minutes 4 seconds

    Making Dough Show | Restaurant Show
    229. How to Enforce Restaurant Rules Without Losing Your Team's Respect

    Download for FREE: The 37 Restaurant Systems PDF

    https://mds.mykajabi.com/37-restaurant-systems⁠

    Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systemshttps://youtu.be/OdZMuOBcGIU

    Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    https://youtu.be/LHlAb-HOWdM


    Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! 

    https://youtu.be/J_wu4bCUC5M


    How to Enforce Restaurant Rules Without Losing Your Team's Respect 


    Struggling to enforce rules in your restaurant without being seen as the bad guy? In this episode of the Making Dough Show, we dive into the challenges of rule enforcement and how to maintain respect and trust with your team.

    Discover the secrets to effective restaurant management through clear communication, consistent enforcement, and the power of an Ops Book. We’ll guide you on how to implement systems that ensure fairness, build trust, and empower your staff to follow rules independently—keeping your restaurant running smoothly without constant oversight.

    🎓 Coming Soon! Get ready to transform your restaurant operations with our upcoming course, "From Chaos to Control: The Ultimate Ops Book Blueprint." Master the art of rule enforcement with ease and lead your team with confidence. Stay tuned for more details!

    If you’re a restaurant owner or manager looking to enforce rules without creating friction, this episode is for you! Learn practical tips and strategies that will help you lead with confidence and create a positive work environment.

    Tune in now and let's make some dough together!

    🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery!

    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow


    Show more...
    1 year ago
    6 minutes 56 seconds

    Making Dough Show | Restaurant Show
    228. 10 Steps to Master Monthly Restaurant Marketing with AI Power!

    Download for FREE: Restaurant Marketing System Guide- 10 Steps

    https://mds.mykajabi.com/marketingsystem

    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    https://youtu.be/LHlAb-HOWdM


    10 Steps to Master Monthly Restaurant Marketing with AI Power! 

    Welcome to the Making Dough Show! In this episode, we dive deep into creating a robust monthly restaurant marketing system that guarantees consistent growth and engagement for your restaurant. 🍽️✨

    Here’s a quick summary of what you’ll learn:

    1. Review Last Month’s Analytics: Analyze your sales data, customer feedback, and marketing performance. Identify popular dishes, effective promotions, and areas for improvement to set a strong foundation for next month.

    2. Set Sales Targets for the Next Month: Establish clear and achievable sales goals based on past performance and market conditions. These targets give your team a concrete goal and measure your marketing success.

    3. Use ChatGPT to Identify Campaign Opportunities: Leverage ChatGPT to brainstorm and identify creative and relevant marketing opportunities for the upcoming month, ensuring you attract and engage customers effectively.

    4. Plan Monthly Campaigns and Offers: Create a detailed calendar outlining all promotional campaigns and special offers, ensuring your marketing efforts are organized and timely.

    5. Create Email and Social Media Content: Draft and schedule engaging email newsletters and social media posts that align with your campaigns, keeping your audience informed and engaged.

    6. Organize Social Media Giveaways: Plan and execute giveaways to boost engagement and attract new followers, creating excitement around your brand.

    7. Develop a Photoshoot Shot List: Plan a photoshoot to capture high-quality images of new dishes and events, ensuring you have the visuals needed for your marketing materials.

    8. Script Videos for Social Media: Write engaging video scripts for social media, including behind-the-scenes looks and promotional clips, to enhance your social media presence.

    9. Set Up Social Media Ads and Budget: Plan and set up targeted social media ads with a clear budget to maximize your ad spend and return on investment.

    10. Plan Offline Events and Local Partnerships: Organize offline events and establish partnerships with local businesses to expand your reach and build stronger community ties.

    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow


    Show more...
    1 year ago
    10 minutes 31 seconds

    Making Dough Show | Restaurant Show
    227. The Ultimate Guide to Restaurant Success: 37 Must-Have Systems

    Download for FREE: The 37 Restaurant Systems PDF

    https://mds.mykajabi.com/37-restaurant-systems


    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac

    Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    https://youtu.be/LHlAb-HOWdM


    The Ultimate Guide to Restaurant Success: 37 Must-Have Systems

    Welcome to another episode of the Making Dough Show! In this exciting episode, we're going deep into the essentials of restaurant operations with a focus on cohesive branding and effective marketing systems. Discover how to streamline your daily operations with detailed checklists and learn the secrets behind successful branding strategies that align your social media, website, and in-store presence.

    We'll explore how to craft a promotion campaign that maximizes impact without overwhelming your team and delve into the importance of regular email marketing and text message marketing to keep your customers engaged. Plus, I'll share tips on creating consistent, high-quality social media content, responding to online reviews with ease, and strategically allocating your marketing budget for the best ROI.

    But that's not all – we'll also cover innovative giveaway systems to build community goodwill, the power of local Facebook groups, and the importance of organizing your media efficiently. And when it comes to finances, I'll guide you through essential systems for bookkeeping, receipt management, closing the register, profit and loss analysis, sales tax submission, and payroll processing.

    Join me as I share 37 key systems that will revolutionize your restaurant's operations, marketing, and finances. Whether you're a new restaurant owner or looking to improve your established business, these insights will help you achieve smooth, efficient, and profitable operations. Don't miss out on this comprehensive guide to making your restaurant dreams a reality!

    Tune in now and let's make some dough together!


    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow


    Show more...
    1 year ago
    27 minutes 17 seconds

    Making Dough Show | Restaurant Show
    226. Cell Phone Rules Every Restaurant Needs | Staff Management Guide

    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Download for FREE: The RESTAURANT MANAGER SCORE SHEET at 

    https://mds.mykajabi.com/restaurantmanagerscoresheet

    Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro

    https://youtu.be/wmkoFgHVWac


    Welcome to this episode of the Making Dough Show! Today, we're diving into an essential topic for restaurant management: creating an effective cell phone policy for your staff. 📱🍽️

    Discover the best practices and key tips to ensure cell phone use in your restaurant is professional, efficient, and enhances productivity. Whether you're dealing with distracted employees or looking to set clear guidelines, this episode has got you covered!

    🔔 Don't forget to like, comment, and subscribe for more restaurant management tips and tricks!


    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow

    #CellPhonePolicy

    #RestaurantTips

    #StaffManagement

    #EfficiencyTips


    Show more...
    1 year ago
    5 minutes 35 seconds

    Making Dough Show | Restaurant Show
    225. ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac ULTIMATE Restaurant Marketing System Assessment for Maximum Profit Welcome to another episode of the Making Dough Show! 🎉 In this episode, we dive deep into the essential steps to assess your restaurant marketing system and ensure you're on the path to maximum profit. 🔍 What You'll Learn: How to analyze your current marketing strategies How to grow your restaurant sales month after month Tips to identify and fix marketing gaps Best practices for optimizing your marketing efforts 📈 Whether you're a restaurant owner, manager, or marketing professional, this episode is packed with actionable insights to help you boost your restaurant's revenue and customer reach. 📢 Don't Miss Out: Subscribe to the Making Dough Show for more expert advice on running a successful restaurant business. Hit the bell icon to stay updated with our latest episodes! 👍 If you find this video helpful, please give it a thumbs up, leave a comment, and share it with your network. We love hearing from you! 🚀 Upcoming Training: Stay tuned for our next training session, where we’ll dive deeper into creating robust marketing systems and leveraging AI to streamline your efforts. Enhance your marketing strategies, save time, and increase your restaurant’s sales. Thank you for watching, and let's make some dough together! 🍽️ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ #restaurantmanager​

    #makingdoughshow

    Show more...
    1 year ago
    7 minutes 52 seconds

    Making Dough Show | Restaurant Show
    224. Running a Successful Restaurant: Is an 80-Hour Week the Key?

    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Download for FREE: Restaurant Business Plan | Free PDF

    https://mds.mykajabi.com/RestaurantBusinessPlan

    Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro

    https://youtu.be/wmkoFgHVWac


    🍽️ Join us on Making Dough Show as we explore the world of restaurant management through the inspiring journey of Marie, a dedicated restaurateur who has poured her heart into her business for over eight years. Discover how Marie balanced living off savings and reinvesting profits to pay off loans, all while working tirelessly 60-70 hours a week. Now at a crossroads, Marie wonders whether to continue reinvesting in her restaurant's growth or to prioritize paying herself more.

    In this episode, we delve into practical strategies for running a profitable restaurant and mastering time management in the demanding food industry. Gain invaluable insights on achieving financial sustainability, optimizing operational efficiency, and maintaining work-life balance as an entrepreneur. Whether you're a seasoned restaurateur or aspiring to enter the industry, Marie's story and expert tips will inspire and empower you to thrive.

    Don't miss out on this essential guide to navigating the complexities of restaurant ownership and achieving lasting success. Tune in to Making Dough Show and learn how to turn dedication into profitability! 


    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow

    Show more...
    1 year ago
    8 minutes 45 seconds

    Making Dough Show | Restaurant Show
    223. How to Terminate an Employee Professionally in 3 Minutes!

    Download for FREE: Restaurant Business Plan | Free PDF

    https://mds.mykajabi.com/RestaurantBusinessPlan


    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: The REAL Way To Be A GREAT MANAGER (shift leadership etiquettes) https://youtu.be/fYBRiDs7WvY Watch: 5 REASONS WHY RESTAURANTS FAIL | Tips for Restaurant Growth and Success https://youtu.be/ZTjMMuI95xg How to Terminate an Employee Professionally in 3 Minutes! Welcome to another episode of the Making Dough Show! In this video, we tackle one of the toughest tasks in restaurant management: how to terminate an employee professionally and gracefully in less than 3 minutes. Whether you’re a restaurant owner or manager, knowing how to handle employee termination with respect and professionalism is crucial. In This Episode, You’ll Learn: ✅The art and science of terminating an employee professionally. ✅How to maintain respect and dignity during the termination process. ✅Essential tips for handling poor performance and unmet expectations. ✅Effective communication strategies for a smooth termination. Why This Matters: 🎯Ensures a positive work environment. 🎯Protects your restaurant’s reputation. 🎯Helps maintain team morale and productivity. If you found this video helpful, make sure to share, like, comment, and subscribe for more restaurant management tips and strategies. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

    Show more...
    1 year ago
    13 minutes 2 seconds

    Making Dough Show | Restaurant Show
    222. Boost Your Catering Sales: Top Restaurant Strategies You Need!

    DOWNLOAD for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 8 PROVEN Tips to INCREASE Your Restaurant's ONLINE ORDERS https://youtu.be/FK-RH5H4j0o Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Boost Your Catering Sales: Top Restaurant Strategies You Need! Which would you prefer: Finding ten customers where each of them orders ten pizzas from you? Or Get one catering deal from one company that orders ten 6" pizzas at once? In today's episode of Making Dough Show, we're diving into the power of catering to boost your restaurant's sales. If you're looking to grow your catering sales, having a solid strategy is crucial. Here are seven expert tips to help you maximize your catering revenue: 1. Always Be on Time and Provide Accurate Orders: Timeliness and accuracy are non-negotiable in catering. Ensure your deliveries are prompt and correct to build trust and reliability with your clients. 2. Create a Menu Offering That Stands Out: Research to identify gaps in the market and tailor your offerings to meet those needs. Develop the best menu items, pricing, and packages that differentiate you from competitors. 3. Stay Professional: Confirm orders in advance. Initiate courtesy calls to reassure clients. Make the process easy and seamless. Follow up with clients to ensure satisfaction. Consider sending thank you cards or gifts. 4. Make It Personal: Build rapport with your clients by gathering intel about their events. Personalized service can lead to repeat business and long-term relationships. 5. Provide an Excellent Presentation: Ensure your food, packaging, and staff presentation are top-notch. First impressions matter, especially in catering. 6. Conduct Food Drops: Target businesses within a 3-5 mile radius of your restaurant. Offering samples can introduce your services to potential clients. 7. Pursue Partnerships and Long-Term Relationships: Building strong partnerships can lead to consistent catering opportunities. Focus on developing long-term relationships for sustained growth. Subscribe to the  @makingdoughshow  for more restaurant management and marketing strategies to help your business thrive. Don't miss out on our expert tips to elevate your restaurant's success! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow


    Show more...
    1 year ago
    13 minutes 20 seconds

    Making Dough Show | Restaurant Show
    221. 8 Proven Tips to Boost Your Restaurant's Online Orders | Increase Sales Fast!

    Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business

    https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business


    Watch: The RESTAURANT MANAGEMENT Style that has shaped our Success https://youtu.be/82oFQOaC4O0


    Watch: 🔥5 Menu Engineering Secrets | Boost Your Restaurant Sales

    https://youtu.be/gbZWdZvxgEw


    Are you looking to boost your restaurant's online orders and increase sales fast? In this episode of Making Dough Show, we share 8 proven tips to drive more traffic to your online ordering platform. Whether you’re a small community eatery or a larger establishment, these strategies will help you maximize your online sales and grow your business.

    📈 What You'll Learn:

    Prominent Receipt Promotions: How to effectively use receipts to encourage online orders.

    Optimizing Your Website: Making your online ordering button highly visible.

    Social Media Integration: Leveraging social media to promote online ordering.

    Effective Email Marketing: Using email campaigns to drive traffic to your online platform.

    Printed Material Strategies: Incorporating online ordering in menus and flyers.

    Business Card Promotions: Utilizing business cards for online order incentives.

    First-Time User Incentives: Offering deals to encourage first-time online orders.

    Branded Packaging: Designing packaging to promote online ordering and capture customer data.

    Don't miss out on these powerful strategies to transform your restaurant’s online ordering system. Implement these tips and watch your sales soar!


    LET'S CONNECT:  🔔SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow 

    🔔SUBSCRIBE to our Podcast:

    https://anchor.fm/makingdoughshow​⁠  CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow


    Show more...
    1 year ago
    7 minutes 9 seconds

    Making Dough Show | Restaurant Show
    220. This MANAGEMENT Style has made me a successful Restaurant Manager

    Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business- FREE PDF https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business

    Watch: Email Marketing with Ai ChatGPT: Easy Email Marketing https://youtu.be/OSYyx5gJvE4

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro

    https://youtu.be/wmkoFgHVWac

    Welcome to the latest episode of Making Dough Show! In this episode, we're thrilled to share our extensive experience and insights gained from managing over 100 team members in the restaurant industry. As seasoned restaurant owners, we understand firsthand the crucial role that effective leadership plays in driving success in the highly competitive restaurant business.


    Join us as we delve into the intricacies of leadership styles and how they directly impact restaurant excellence. From hands-on management techniques to fostering a culture of empowerment among our team members, we'll discuss practical strategies for overcoming the unique challenges that come with operating multiple restaurant locations.


    In today's fast-paced restaurant environment, effective leadership is the cornerstone of success. It's not just about managing team members; it's about inspiring them to deliver their best and fostering a positive work culture that drives results. By leveraging different leadership styles tailored to the needs of our diverse team members, we've been able to achieve remarkable success in our thriving pizzerias in San Antonio, Texas. Throughout this episode, we'll share valuable insights into how we manage team dynamics, navigate operational challenges, and maintain a laser focus on delivering exceptional customer experiences. Whether you're a seasoned restaurant owner looking to refine your leadership approach or an aspiring leader eager to make your mark in the industry, this episode is packed with practical wisdom and actionable tips to help you thrive in today's dynamic restaurant landscape.


    From effective communication strategies to proactive problem-solving techniques, we'll cover it all, providing you with the tools and insights you need to elevate your restaurant game. Subscribe now to stay updated on future episodes brimming with genuine advice and practical insights to help you unlock the full potential of your restaurant business!

    LET'S CONNECT:

    SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

    Show more...
    1 year ago
    3 minutes 32 seconds

    Making Dough Show | Restaurant Show
    How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them. Got questions? Email us at makingdoughshow@gmail.com