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Make Restaurants Profitable
Foodie Coaches
19 episodes
4 days ago
1 in 4 restaurants ran at a loss last year. And if you’re honest? You’ve probably felt just one bad month away from being part of that stat. I’ve recorded a few episodes for this podcast now and after speaking with some of the best restaurant owners in Australia … nearly every single one of them has been through the same stuff that you’re facing right now. Whether it's finding staff, 80 hour weeks, rising supplier costs, struggling to balance family, no money left to pay yourself, fires, floods … you name it - the guests I’ve spoken to have seen it all. Some of them are now industry leaders and experts, with successful restaurants, franchises, turning over millions in revenue, and even stocking their products in supermarkets This podcast is about what really made the difference. The stuff no one talks about. The mindset shifts, the messy moments, and the moves that actually worked. So if you’re:  Sick of grinding with nothing to show for it  Ready to finally pay yourself properly  Wanting a business that runs without you there 24/7 Then this is for you. Every week, we’ll break down how to make restaurants profitable again Not just with theory, but real strategies that are working right now. If you need help right now head over to foodiecoaches.com and book a call with our team otherwise hit follow or subscribe wherever you’re tuning in and I’ll see you every Wednesday Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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Management
Education,
Business,
Entrepreneurship,
How To
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1 in 4 restaurants ran at a loss last year. And if you’re honest? You’ve probably felt just one bad month away from being part of that stat. I’ve recorded a few episodes for this podcast now and after speaking with some of the best restaurant owners in Australia … nearly every single one of them has been through the same stuff that you’re facing right now. Whether it's finding staff, 80 hour weeks, rising supplier costs, struggling to balance family, no money left to pay yourself, fires, floods … you name it - the guests I’ve spoken to have seen it all. Some of them are now industry leaders and experts, with successful restaurants, franchises, turning over millions in revenue, and even stocking their products in supermarkets This podcast is about what really made the difference. The stuff no one talks about. The mindset shifts, the messy moments, and the moves that actually worked. So if you’re:  Sick of grinding with nothing to show for it  Ready to finally pay yourself properly  Wanting a business that runs without you there 24/7 Then this is for you. Every week, we’ll break down how to make restaurants profitable again Not just with theory, but real strategies that are working right now. If you need help right now head over to foodiecoaches.com and book a call with our team otherwise hit follow or subscribe wherever you’re tuning in and I’ll see you every Wednesday Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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Management
Education,
Business,
Entrepreneurship,
How To
Episodes (19/19)
Make Restaurants Profitable
Dayna Cooper Saved Her Husband's Restaurant With ONE Simple Rule
Dayna Cooper and her chef husband built two restaurants, but success wasn't what they expected. Today she’s revealing the simple systems and honest conversations that turned their struggling restaurant around, and how easy it is for ANY hospitality business to find an extra $200 a day hiding in plain sight. You’ll hear: 00:48 - "It Was Breaking Even But Breaking Us" 03:07 - The Harsh Reality: When Good Numbers Mean Nothing 07:21 - "Business Money Is NOT Your Money" (The Rule That Changes Everything) 09:07 - The Bank Account System Every Owner Needs 15:15 - When Her Husband Hit Rock Bottom (How She Saved The Business) 20:13 - How To Find $200 a Day In Your Restaurant (Start Here) 23:37 - The Chef Communication Breakdown Costing You Six Figures 26:29 - The Secret Weapon: Why They Hired a Kitchen Manager (Not Another Chef) And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more from Dayna on LinkedIn   Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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4 days ago
35 minutes

Make Restaurants Profitable
The Little Changes That Could Save You MILLIONS Annually, with Bruce Kalman
Las Vegas chef Bruce Coleman runs multiple successful restaurants and today we’re breaking down why a restaurant isn’t just about cooking great food. We investigate the small money leaks you don’t even see draining your business of profit, as well as the importance of treating your team right. He shares his advice on hiring good people, creating memorable experiences that keep customers coming back, and why you need to take care of yourself first before you can run a profitable restaurant. You’ll hear: 00:00 - Intro 07:18 - From Broke to Corporate: Why His First Restaurant Failed 11:09 - Speed vs. Hospitality: Running a Stadium Burger Stand vs. Fine Dining 14:00 - The Birthday Card Hack That Creates Lifetime Customers 18:19 - From 330lbs to Success: Why Self-Care Saved His Business 20:47 - The $100 Bucket Test: How Much Money Your Team Throws Away Daily 28:13 - Stop Spending on Marketing If Your Restaurant Is Broken 32:04 - Learn to Hire Good People or Stay Broke 49:16 - Ditch the Script: Hire Ambassadors, Not Servers And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more about Bruce on Instagram   Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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1 week ago
53 minutes

Make Restaurants Profitable
Why Working 80 Hour Weeks Means You’ve Already Failed, with Adam Bortz
On today’s episode, Adam Bortz, owner of Little Italy Coffee Roasters, breaks down the non-negotiables, systems, and mindset shifts that took him from roasting for 10 customers to building a business that actually runs without him. He reveals why working crazy hours is actually a sign you're failing, and how his business partner leaving actually unlocked massive growth. You’ll hear: 01:47 - Why Passion Alone Will Bankrupt Your Business 04:40 - How Discipline Actually Creates More Freedom (Not Less) 08:25 - The Momentum Hack That Changes Everything 12:06 - The 12kg Box Trick That Cut Costs 15% Overnight 15:01 - Why My Business Partner Leaving Was The Best Thing That Ever Happened 18:02 - The Brutal Truth About Why You're Working 80 Hour Weeks 24:30 - You Don't Need Permission to Fail (Just Do It Faster) 29:02 - The Benefits of Discussing Business At The Dinner Table 37:05 - The Exit Plan Strategy Nobody Talks About (But Should) And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more about Adam on Linkedin   Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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3 weeks ago
39 minutes

Make Restaurants Profitable
How One Recipe Change Can Boost Revenue by $50k/yr, with Phil Dawson
Phil was burned out, hating his cafe, and ready to quit, but instead, he reconnected with his vision, made tough team decisions, and applied simple menu tweaks that changed everything for him. Now he works less, sees his kids more, and people are lining up to work for him. You’ll hear: 02:18 - The marriage red flag every restaurant owner ignores 06:19 - How community saved my cafe  17:30 - Firing two managers in one week 26:21 - The $1 hollandaise hack that could make you $5,000 monthly 28:06 - $6 average spend increase without looking expensive 33:12 - The biggest lie in hospitality  37:39 - What you'll miss if nothing changes (the 5-year question) And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more about Phil on Linkedin   Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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1 month ago
40 minutes

Make Restaurants Profitable
15 Restaurants, Zero Arguments: A Franchisers Guide to Working With Partners, with Jeff Leipnik
From knifeless kitchens to powerful mindset shifts, Jeff Leipnik joins us today to share his journey scaling to 15 restaurants and the lessons he's learned along the way. He opens up about maintaining a successful 30-year business partnership with his wife and the simple system that has prevented them from having a single fight. Whether you're looking to overcome burnout, strengthen your business relationships, or scale your business, Jeff's insights offer practical wisdom for restaurant owners at any stage. You’ll hear: 05:00 - Why you need COMPLETE transparency in the workplace  09:30 - The business partnership hack that will save your relationships 10:49 - This is what will make you a successful franchiser  16:50 - The most important things to focus on as a franchisee 24:46 - What to look for as a franchiser seeking franchisee’s  28:30 - How to get out of the vicious loop of 120 hour work weeks And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more about Jeff’s business Squire’s Loft here.   Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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1 month ago
35 minutes

Make Restaurants Profitable
He Worked LESS Hours But Made MORE Money, with Romal Shrestha
Today we head out to Darwin Australia to chat with Romal Shrestha, owner of Darwin Catering Company.  We discuss how stepping away from day to day operations and knowing when to quit, all led to receiving 40-50 enquiries per day, and employing over 200 people. You’ll also hear about how he created a food delivery app in just three days AND outperformed Uber Eats during covid. You’ll hear: 02:18 - You can’t RUN the business if you’re IN the business 05:26 - Tripling your revenue OVERNIGHT 07:13 - Sometimes you need to jump ship and shut down your business… Here’s why 10:58 - The key to outperforming your competitors 15:33 - How to implement a solid structure into your business 17:20 - We were outperforming UberEats… Here’s how we did it 21:07 - How choosing the name of your business will lay the groundwork for its success 26:55 - This one tactic you should never stop doing as a restaurant owner  And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more about Romal and Darwin Catering Company here - https://www.darwincateringcompany.com.au/    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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1 month ago
37 minutes

Make Restaurants Profitable
Tom Potter on Growing Eagle Boys to $100 Million+ Per Year & What Led To It’s Downfall
Tom Potter started Eagle Boys back in 1987 and grew it to over 200+ stores generating over a $100 million a year in revenue before exiting.  Why was it so successful? And why did they collapse?  Today we talk about the key to a successful franchise business, the three things you need to focus on to grow your business and what to do when it all feels like it’s falling apart. You’ll also hear about his new venture Galactic Donuts and what he’s doing to set them up as the leading name in artisan donuts.  You’ll hear: 0:00 - Tom’s Story  07:22 - The 3 things you need to understand to stand a chance at success 10:15 - How to move from corporate to franchise 15:40 - The secret to Eagle Boys’ success 20:05 - The key to fast growth in a new business 28:00 - Franchising isn’t for the faint of heart… Here’s what to be aware of 31:40 - How to prioritise the use of your profits and prevent going under And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find more about Tom here - https://tompotterspeaker.com.au/  And follow Galactic Donuts over at https://www.instagram.com/galacticdonuts_aus/?hl=en    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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1 month ago
46 minutes

Make Restaurants Profitable
Your Social Media is Causing You to LOSE Customers, but Here's How to Fix It
Most restaurant, cafe & bar owners aren’t getting the most out of their social media. In fact, even if you’re posting every day your content might be the thing that is turning potential customers away. Today I’m joined by Taylor Craig, founder of Delish Digital, who has spent 17+ years helping her clients make the most of their socials, and turn followers into real paying customers, and she owns her own cafe (Catch Coffee). In this week's episode, we discuss how to get the best return on your investment on your social media and what you need to change to get more people through the door and more money in the till, without spending a cent. You’ll hear: 02:37 - How to use social media to BOOST your sales  07:07 - The key to success on social media  16:01 - Should you be aiming to go viral? 22:00 - How to get your team to create content for you… and what to do if it sucks  24:23 - How to get your customers to trust you 29:18 - The 3 most important pieces of content for every business  37:37 - Influencer marketing has evolved, here’s why you should be using it And so much more… Get the links 120 Days: https://show.pics.io/preview/68c8fbc3754e2b196ff3dfaa  Photo Guide: https://show.pics.io/preview/68c8d82b86a47856a14b374b   Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find Taylor and Delish Digital over on Instagram    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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2 months ago
45 minutes

Make Restaurants Profitable
Q&A -What to Do When Demand’s Down. Costs Are Up & Staff Are Hard to Find.
Has your dream of owning a restaurant, cafe, bar or food truck turned into a nightmare?  Today I’m answering two of your questions to talk through some of the REAL struggles that restaurant owners are facing.  First up is Seb from Ottawa who has been doing a steady trade pulling $15k weeks … until 3 new venues opened up around him. Now he’s unsure whether to discount, offer bundle deals or do something completely different  And then we’ve got Laura from regional WA who’s nine months into running her café, she’s in the kitchen herself, can’t find staff, prices have gone up and her older regulars won’t pay more and she has no idea how to get out of it.  If either of these sound like you or you’ve got another question you want answered send me a DM over at @foodie_coaches or book a call with the team here so we can help you work through your biggest problem right now.  Grab the free KPI Calculator here Watch the YouTube Version of the Podcast here Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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2 months ago
14 minutes

Make Restaurants Profitable
Why Most Restaurant Owners Are Broke
If your restaurant, cafe, bar or food truck looks successful from the outside … but behind the scenes you’re broke, struggling and don’t know what to do next.  You’re not alone. And it’s not your fault. This industry has been set up to fail … In today’s episode I share my story with you.  You’ll hear  01:12 - Why you’re working harder than ever .. but still broke 3:13 - What Domino’s taught me about making profit 4:18 - The moment everything changed for me 5:31 - What Penny changed to create a business that ran without her and generated $200K in profit 6:25 - What you DON’T need to grow your restaurant 6:53 - How Michael added $2-4 extra profit per customer WITHOUT raising prices And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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2 months ago
6 minutes

Make Restaurants Profitable
How To Turn Problems Into Profit and Own The Uncontrollable with Andrew Baturo
Andrew Baturo is one of Brisbane’s most accomplished restaurateurs. With over 30 years in the game, was part of the team that brought Wagamama to Australia, created Libertine 20 years ago, and co-founded DAP & Co; the group behind Walter’s Steakhouse, Popolo, and The Gresham. Today, he continues to shape Brisbane’s dining scene with venues like Tillerman and the reimagined Naldham House. Today, we talk about what it takes to stand out from the crowd and build restaurants that are not only profitable, but stand the test of time.  You’ll hear: 0:34 - How Andrew went from a glassie to running some of Brisbane’s best venues  04:38 - It was meant to be their biggest night of the year … and it wasn’t what happened  09:06 - The most important thing in business if you want to scale  15:30 - Andrew removed this ONE thing, and it changed everything about his business and life  19:45 - You trained your staff, so why don’t you trust them? 29:18 - Value for money doesn’t just mean price …  41:09 - How to take control of the uncontrollable; Profiting from bad weather and public holidays 56:27 - Why trying to save a dollar is losing you more And so much more… Watch the YouTube Version of the Podcast here Find the link for the Profit Levers to Pull here - https://discover.foodiecoaches.com/kpi-calcu?utm_source=podcast-website&utm_medium=resources If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find Andrew over on LinkedIn, and can find his restaurants over at Libertine, Naga Thai, Tilleman Walters Steakhouse, Popolo, The Gresham and Naldham House And check out https://www.dapandco.com.au/   Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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2 months ago
1 hour

Make Restaurants Profitable
Building a Multi-Million Dollar Hospitality Group, Centralising The Kitchen & When to Close Your Doors with Steve Sidd
Ever wondered what the operations look behind millions of meals every single year?  Steve Sidd opened his first restaurant when he was 18 years old, now he’s behind 12 venues, 26 different dining concepts, 40 event spaces, a centralised warehouse, a software company, and a franchise network.  We talk about why he centralised his operations, the things that most owners don’t pay attention to which cost them thousands and how to build a business that runs without you micromanaging every move.  You’ll hear: 00:53 - Why Steve centralised his operations and became a distributor for his venues  6:40 - Where most restaurant owners go wrong  11:33 - The reason Steve’s first venue lost money  16:00 - Why he closed a venue … and what happened next  18:08 - How Steve went from one club … to 12  27:05 - The team structure that let Steve Scale  33:27 - How to get the most out of your team  36:37 - What needs to change when you want to go to another level  44:49 - How to build a team that holds your standards and expectations  48:00 - Why Steve started a franchise model as well   And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find Steve over on LinkedIn and www.stevesidd.com And check out www.hospitalitygenie.com and  www.cateringhqgroup.com
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2 months ago
56 minutes

Make Restaurants Profitable
How Jackie Middleton from Dame, Earl Canteen & Golden Built 10+ Venues (and What It’s Cost Her)
Everyone wants to open a venue. But no one talks about what it really takes to keep the doors open. In this episode, I sit down with Jackie Middleton, the operator behind Earl Canteen, Dame, and Golden, to pull back the curtain on what it actually takes to build (and survive) in this industry. She’s been in the game 15+ years. Opened 15 venues. Shut some down. Lost money. Made money. Put her everything she had on the line - twice. We talk about the real behind the scenes … the pressure, the numbers, the chaos, and why most people walking into hospitality have no idea what they’re signing up for. If you’ve ever felt like you’re stuck in the grind, this episode is for you. It might just be the conversation you need to hear to change everything.  You’ll hear: 00:00 - Why no one talks about the real day-to-day of running a restaurant 02:00 - Jackie’s honest reflection on building 10+ venues (and which ones failed) 04:50 - The massive franchise gamble that completely flopped 08:30 - Why Jackie says Dame “cost everything” - including their super 16:00 - How she runs 10 businesses without working 80 hours a week 20:00 - Why working at KFC gave her an edge 26:00 - How to get your team to execute at the highest level 31:30 - Why so many venues fail within 18 months 37:00 - How Jackie sees the future of hospitality (and why it's about to get even harder) 43:00 - Creating culture: why it always comes back to leadership 46:00 - The secret to success in this industry  And so much more… Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  Find Jackie over at @eatingwithjack and follow her restaurants @dame @earl_canteen golden.coffee.toastie   Get in touch on LinkedIn here  Or check out her venues:   Earl Canteen Golden Dame      Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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2 months ago
50 minutes

Make Restaurants Profitable
How to Make Profit EVEN After The 2025 Wage Increases with Wes Lambert From ARCA
1 in 10 Restaurants are closing their doors  Today I’m joined by Wes Lambert, the CEO of the Australian Restaurant and Cafe Association (ARCA) who represents over 56,000 restaurants and cafes across Australia.  We talk about what’s actually going on behind the scenes of venue closures, wage hikes and consumer habits … and what it’s actually going to take to survive (and thrive) in 2025.  You’ll hear: 1:17 - The wage rises that came into effect on July 1st  4:30 - How can you stay profitable  5:45 - The one thing you HAVE to know to be successful in 2025  6:44 - What the government is currently debating that will have a HUGE impact on every owner in Australia 9:01 - 1 in 10 Restaurants are closing their doors, but what does this actually mean?  16:07 - What consumers are looking for right now  18:00 - How can you navigate all of the price rises and increases?  20:34 - What every successful operator focuses on  25:05 - What would Wes do if he started a hospitality business today  29:24 - How to negotiate your next rent increase  30:35 - The marketing tactics that are actually working  34:45 - How to use AI to grow your business  41:51 - If you’re feeling overwhelmed with the current state of the industry, start here  And so much more… Watch the YouTube Version of the Podcast here You can find ARCA over at https://arca.org.au/ or @arca.org.au  Follow Wes over on LinkedIn and check out his latest books here  If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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3 months ago
45 minutes

Make Restaurants Profitable
How David Bitton Got Stocked In Woolworths & Sold 50K Books in One Day
David Bitton has products stocked in Woolworths, has done a collaboration with Maggie Beer, Charmaine Solomon & Tetsuya’s and sold over 50,000 recipe books after ONE conversation.  But he started where so many of you are right now.  From the outside his story looks like one every owner would aspire to have. Today we’re talking about what it's actually taken to get there … What most people don’t see. He’s been through recessions, the GFC, covid and sold his house just to keep going David’s success comes from the things you don’t see, but that people feel … and you can put them in your restaurant, bar or cafe too.  We Cover: 1:37 - How David went from cleaning garbage bins to the highest paid chef in Australia  6:31 - Why he only turned over $800 in his first week of trade  9:14 - What made David close 2 of his venues  12:54 - The best way to set up a restaurant if you’re working with your partner  13:57 - How to get your customers to fall in love with your products  16:18 - The deal that sold $50,000 of cookbooks to ONE person  19:58 - How to get your restaurant noticed  23:10 - Where to start if you want to start selling your own products  25:14 - What went wrong…  26:14 - Getting work and family balance right  30:44 - What to focus on if you’re struggling right now 34:59 - The secret to getting booked out on your quietest nights  38:09 - How David stay’s connected with his community Watch the YouTube Version of the Podcast here If you’re currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find David over at @bittongourmet or https://bittongourmet.com.au/pages/david-bitton Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld 
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3 months ago
48 minutes

Make Restaurants Profitable
How To Build Year-Round Stability in a Seasonal Restaurant with Nick Mahlook from Soda Fish
Running a seasonal restaurant sounds dreamy - Until you’re trying to make 12 months of income in 4 months of trade. In this episode, we sit down with Nick Mahlook from Soda Fish, a floating restaurant in East Gippsland, to unpack what it actually takes to run a hospitality business that relies on peaks, holidays, and unpredictable foot traffic. Nick’s not just navigating seasonality in produce and tourism - he’s also had to work through family dynamics in business, team challenges, and the constant pressure to stay afloat when the town goes quiet. Whether you’re coastal, regional, or just dealing with inconsistent trade - this one’s for you. You’ll hear: 00:00 - How Soda Fish got it’s name  02:01 - Advice for anyone thinking about going into business with their family or giving their chef equity  04:38 - How to get your employees passionate about their work (even the Gen Z’s)  08:17 - What makes a good culture  12:56 - Nick’s take on managing seasonality and rising costs of goods  16:08 - How Nick structures his week so he gets time with family AND can still manage the restaurant  18:30 - Front-of-house strategies to generate more revenue (without burning people out) 21:00 - How he's using tech and team structure to make things more efficient, even in a seasonal setup Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  See Nick & Soda Fish over on instagram @sodafish_ or @nickmahlook and check out their website here    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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3 months ago
36 minutes

Make Restaurants Profitable
Can’t Find Good Staff? Here’s how Thai Ho went from 80 Hour Weeks to 300 Staff & 6 Venues
Thai Ho was working 80-hour weeks and seriously thinking about pulling the pin. Now? He has hundreds of applicants for every job, a team that are passionate about creating unique experiences for every single customer and his team runs the entire operation. We talk about what it’s taken to build Mama’s Dining Group to the company it is now - the 80 hour weeks, the huge changes and the one conversation that stopped him working on the floor.  If you want to open another venue, you’re struggling to find good staff or you just need a reminder of what’s possible? Stick around for this one…  We Cover: 00:56 - The must-haves Thai installs in every business to set it up for success 02:08 - How to get your team to care as much as you do 04:51 - Thai’s go-to hiring questions that attract the right people 06:36 - How Thai has grown each venue so quickly  09:33 - Thai’s advice for anyone starting or opening a new venue  12:06 - What to do first if you’re in financial trouble 15:30 - The time Thai thought he was going to have to shut it all down 17:14 - What to say when your manager isn’t stepping up Watch the YouTube Version of the Podcast here If you need to find the right person to take over 40 hours in your week check out our free Value Contribution Training here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.  You can find Thai over on Instagram here @mamasdininggroup or his website here Mama's Dining Group Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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3 months ago
41 minutes

Make Restaurants Profitable
Team Not Working As Hard As You Do? Dead Weeknights? It’s NOT the Economy - Q&A Episode
“Every time I’m not on the floor the standards slip” … Sound familiar? This week we’re answering two questions from restaurant owners that are actually going through it right now.  Sam from Sydney has taken over their family’s Vietnamese restaurant. They’re clocking 80+ hours a week, completely burnt out, and feeling like the only way to keep standards high is to be there 24/7. Now they’re asking the question so many of you are wondering … How do I step back without the place falling apart? Then we’ve got John from Wellington, who’s watched interest rates rise, cost of living sky rocket and his weeknight trade tank. We break down what’s actually going on and how to take back control … using facts, not feelings.  Check out our Breakeven Calculator Here  Watch the YouTube Version of the Podcast here If you're currently struggling or you want to build a business you love and get more time back, book a Call with our team here so we can help you work through your biggest problem right now.    Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld
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3 months ago
12 minutes

Make Restaurants Profitable
1 in 4 Restaurants Ran at a Loss Last Year …
1 in 4 restaurants ran at a loss last year.And if you’re honest?You’ve probably felt just one bad month away from being part of that stat. I’ve recorded a few episodes for this podcast now and after speaking with some of the best restaurant owners in Australia … nearly every single one of them has been through the same stuff that you’re facing right now. Whether it's finding staff, 80 hour weeks, rising supplier costs, struggling to balance family, no money left to pay yourself, fires, floods … you name it - the guests I’ve spoken to have seen it all. Some of them are now industry leaders and experts, with successful restaurants, franchises, turning over millions in revenue, and even stocking their products in supermarkets This podcast is about what really made the difference. The stuff no one talks about. The mindset shifts, the messy moments, and the moves that actually worked. So if you’re:  Sick of grinding with nothing to show for it  Ready to finally pay yourself properly  Wanting a business that runs without you there 24/7 Then this is for you. Every week, we’ll break down how to make restaurants profitable again Not just with theory, but real strategies that are working right now. If you need help right now head over to foodiecoaches.com and book a call with our team otherwise hit follow or subscribe wherever you’re tuning in and I’ll see you every Wednesday Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld 
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3 months ago
1 minute

Make Restaurants Profitable
1 in 4 restaurants ran at a loss last year. And if you’re honest? You’ve probably felt just one bad month away from being part of that stat. I’ve recorded a few episodes for this podcast now and after speaking with some of the best restaurant owners in Australia … nearly every single one of them has been through the same stuff that you’re facing right now. Whether it's finding staff, 80 hour weeks, rising supplier costs, struggling to balance family, no money left to pay yourself, fires, floods … you name it - the guests I’ve spoken to have seen it all. Some of them are now industry leaders and experts, with successful restaurants, franchises, turning over millions in revenue, and even stocking their products in supermarkets This podcast is about what really made the difference. The stuff no one talks about. The mindset shifts, the messy moments, and the moves that actually worked. So if you’re:  Sick of grinding with nothing to show for it  Ready to finally pay yourself properly  Wanting a business that runs without you there 24/7 Then this is for you. Every week, we’ll break down how to make restaurants profitable again Not just with theory, but real strategies that are working right now. If you need help right now head over to foodiecoaches.com and book a call with our team otherwise hit follow or subscribe wherever you’re tuning in and I’ll see you every Wednesday Check out the behind the scenes over at @foodie_coaches and @tim.kummerfeld