This is the second part of our discussion with Thomas Rypens, Direct to Consumer Director at Club Brugge.

This part is co-hosted by Hubert Świątkowski - our expert in fan engagement and loyalty in sports.

In this episode Thomas covers:

• the key performance indicators his team uses to learn and grow
• technology that opens the team towards innovation
• the future trends in fan engagement.

Connect with us:

Thomas Rypens: https://www.linkedin.com/in/thomasrypens/

Club Brugge: https://www.clubbrugge.be/en

Hubert: https://www.linkedin.com/in/hubert-swiatkowski/

Irek: https://www.linkedin.com/in/iklimczak/

Open Loyalty: https://www.openloyalty.io/

Link to the Loyalty program builders podcast: https://www.openloyalty.io/podcast

Contact: ⁠podcast@openloyalty.io⁠