When it comes to selling logistics services and products, many companies increasingly face a common problem: customers often need a variety of services – from pick-up and delivery, transport and storage to complete supply chain solutions. This episode of ‘Logistics People Talk’ is dedicated to the Rhenus approach of combining different services offered within the logistics company in order to provide customers with wholesale, all-encompassing solutions for their supply chains.
Experts Tobias König, Global CEO Rhenus Air & Ocean, Felix Krede, International Sales and Marketing Director at Rhenus Warehousing Solutions, and Carsten Hölzer, Managing Director Rhenus Freight Road Sales & Management and Key Account Manager Road Freight, talk about the challenges of bringing together the knowledge and structure for global key account management within the decentrally organised Rhenus Group. Together, they dive into examples of approaches that already work for various customers as well as future plans to optimise tailor-made solutions. They also highlight the importance of vertical approaches, e.g. for specialised industries such as the sectors of pharma and healthcare, automotive, e-commerce and fashion.