In this special episode of the LG Pro Cast podcast, Tersh Blissett and Josh Crouch from Trade Automation Pros join Terry Frisenda and Phillip Kriegbaum for a discussion about the automation happening throughout the trades (including HVAC). Tune in for a deep dive into how AI and automation can help you analyze customer feedback and turn it into actionable intelligence that could help improve your business.

In the latest episode of the LG Pro Cast podcast, Philip Crawford, Senior Technical Support Lead at LG, and Rene Garcia, Technical Support Specialist at LG, join Terry and Phillip for a conversation about common fixes for LG HVAC solutions. The group discusses the process LG uses to support technicians in the field, some of the best practices for setting up LG HVAC equipment, and how to navigate the top challenges we’re hearing about from contractors.

Daniel Kennerly, Partner at Alair Homes, and Dustin Archer, CEO at Ingenuity Air, join Terry and Phillip on this special episode of the LG Pro Cast for an in-depth discussion about how LG HVAC solutions were utilized in The New American Home® 2026. Sponsored by the National Association of Home Builders (NAHB), this home is being constructed to set the stage for what’s possible in the world of luxury homebuilding while supporting Jonathan’s Landing Foundation. The group highlights how LG’s ducted family of HVAC solutions is being utilized in the home’s design, the benefits offered by integrating LG’s ThinQ® technology throughout the home, and how the project team is approaching the building process in under 14 months.

On this episode of the LG Pro Cast, Andrew Greaves, Director of User Experience at NAVAC, joins Terry and Phillip for a conversation on the importance of tool innovations that help install, maintain, and support modern HVAC solutions. The group discusses how NAVAC is developing tools that support contractors’ needs in the field, the importance of learning how modern tools can help with installations, and what current offerings NAVAC has that contractors should be aware of.

On this episode of the LG Pro Cast, Strategic Sales Director for Mediagistic, Chase Shultz, joins Terry Frisenda and Phillip Kriegbaum for a conversation on HVAC marketing in the digital world. The trio discusses the latest trends in HVAC Mediagistic has uncovered through market research, strategies for contractors to leverage that connect them with long-term customers, and how to set your business up for long-term success online.

From the United States Marine Corps to the HVAC industry, our guest Chris Morin joins Terry Frisenda and Phillip Kriegbaum on the podcast to discuss leadership in HVAC. Tune in for a conversation about how valuable leadership traits can help your residential contracting business, best practices for finding success with your customers, and what resources Chris has made available for you to leverage.

In this episode of the LG Pro Cast, hosts Terry Frisenda and Phillip Kriegbaum tackle a hot topic straight from our LG Training Courses: 5-wire configurations in LG HVAC units. Whether you're a seasoned pro or just getting started, this episode has something for everyone. From mastering the basics of identifying communication and power terminals to expert tips on wiring LG HVAC units into a seamless system, Terry and Phillip break it all down in an engaging, easy-to-follow conversation. If you're ready to level up your knowledge of the LG HVAC ecosystem, this is an episode you won’t want to miss!

On this episode of the LG Pro Cast, our hosts are joined by Aushutosh Suri, Senior Engineer and Project Management Professional at LG, to discuss our latest line of ducted HVAC units. Tune in to discover the benefits of LG's Multi-Position Air Handling unit, including what makes these HVAC solutions stand out in today's highly competitive environment.

In the latest episode of the LG Pro Cast, Senior Director - Head of Builder for LG, Guy Minnix, joins Terry Frisenda and Phillip Kriegbaum to discuss the solutions offered by the Pro Builder Team. They explore how builders can utilize LG's ThinQ app and the role of HVAC in the overall mix.

On this episode of the LG Pro Cast, Terry Frisenda and Phillip Kriegbaum sit down with Randy Reinard, Sales & Plumbing Product Manager for the Thos. Somerville Company, to discuss heat pump water heaters. Join the group for an in-depth conversation about heat pump water heater installation, what applications are possible with LG's Inverter Heat Pump Water Heater, and how to navigate common concerns around the technology.

In this episode of the LG Pro Cast, Terry Frisenda and Phillip Kriegbaum are joined by Ross Trethewey, founder of TE2 Engineering and Building Engineer for This Old House, to discuss the applications of air-to-water heat pump technology.  The discussion begins with a concise overview of the technology's history, before examining current HVAC applications commonly utilized by contractors, and concludes by exploring potential future opportunities for its implementation.

In the latest episode of the podcast, Terry and Phillip answered questions gathered from our social media channels and from the live audience at the AHR Expo, focusing on HVAC topics. They discussed everything from the most creative uses of the ARTCOOL™ Gallery to how to size inverter systems. Tune in for valuable HVAC insights based on our audience's inquiries!

In this episode, Terry and Phillip are joined by Clifton Beck, the Director of Digital Media at the ESCO Institute, to explore the ever-changing world of HVAC education. The trio discusses the challenges educators face as the technology behind the HVAC industry evolves, how HVAC technicians can leverage available educational resources for their classrooms, and what tools instructors can utilize to prepare their students for the field.

For the latest episode of the LG Pro Cast, our hosts Terry Frisenda and Phillip Kriegbaum are joined by Shelby Breger, the co-founder of LG's preferred vendor Conduit Tech. Tune in to learn how Conduit Tech's innovative new software uses LiDAR (Light Detection and Ranging) technology to change the way contractors approach load calculation, HVAC system design, and customer interactions while in the field. If you're an LG Pro Dealer, don't forget to reach out to your LG sales representative to see how you can get started using Conduit Tech's software today.

On the latest episode of the LG Pro Cast, host Phillip Kriegbaum is joined by LG's Henry Kim, Director of Energy Solutions, to discuss how LG's ThinQ connects to our HVAC solutions and the advantages the app offers for users. The two talk through the history of ThinQ at LG, what benefits the app offers homeowners, and how LG is working to help contractors utilize its applications.

On this episode of the LG Pro Cast, Phillip Kriegbaum is joined by Mike Molinari, the Director of Business Development at DITEK Surge Protection, to discuss how surge protection can be utilized in HVAC installations properly. The two dive into the foundations of surge protection for HVAC equipment, how contractors can help protect customers around specific voltages coming from the grid, and what solutions DITEK Surge Protection offers for HVAC systems.

On this episode of the LG Pro Cast, Phillip Kriegbaum is joined by the Founder and Executive Director of the Building Decarbonization Coalition - Panama Bartholomy. Join Phillip and Panama as they explore the industry's hurdles in reducing building pollution, the role of manufacturers like LG in helping shape an electric future for the United States, and much more.

On this episode of the LG Pro Cast, our host Phillip Kriegbaum sits down with LG's Senior Director of Technical Solutions, Brent Constant, and LG's Director of Technical Support, Paul Husar, to discuss the importance of education in the HVAC industry. The group starts by talking about LG's training programs and opportunities before jumping into discussions about the most difficult challenges in HVAC education, as well as how we can work to combat them.

Join our hosts Phillip Kriegbaum and Terry Frisenda as they talk with LG Product Manager Mark Meier of Meier Supply Company, Inc. in Conklin, NY about the importance of supporting customers in the HVAC industry. The trio dives into strategies for creating a positive customer support experience in distribution, how to best utilize LG's vast product portfolio to build a successful business, and ways to evolve with the HVAC industry as it continues to move forward year-over-year.

On this episode of the LG Pro Cast, our hosts Phillip Kriegbaum and Terry Frisenda are coming to you from Meier Supply Company, Inc. in Conklin, NY, to discuss one of the new challenges in HVAC: Low-Load Structure. In this episode, Phillip and Terry discuss how the evolution of home construction over the last 30 years is changing the heating and cooling solutions used to keep homeowners comfortable. The two highlight how to use new HVAC techniques when designing a system, using new technologies like LG's inverter-driven solutions for energy efficiency, and the importance of running a load calculation for each project.