Home
Categories
EXPLORE
True Crime
Comedy
Society & Culture
Business
Sports
History
Fiction
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts116/v4/3a/48/3b/3a483b18-e86f-fffe-8091-0c8a242e4c62/mza_13654551049767317870.jpg/600x600bb.jpg
Leaders Listen Up
Crystal D'Cunha
22 episodes
1 week ago
Leaders Listen Up hosts inspiring conversations that ignite business leaders, so they can excite their employees and together delight their customers! Leaders get an INSIDE view on employee experience and how to cultivate a culture of success within their business. By equipping leaders with new tools, and creative techniques they are able to design epic customer and employee experiences; allowing them to drive loyalty, retention, sales and deliver award winning service in any size business! Business leaders know customer and employee experience matters but struggle with understanding and implementing customer journey best practices and feel frustrated that their countless hours of hard work isn't resulting in high customer satisfaction, retention, and loyalty. When that happens, it's time to take a deep look at how we lead, and how we cultivate a culture of success with raving fans from the inside out! Customer Experience design challenges often stem from internal hiccups with leadership and staff training and development, as well as communication barrier, and understanding the tactical steps to take to be an industry leader so they can conquer the competition and be customer obsessed at every level of your organization! That's why award-winning customer experience expert, International Keynote speaker, experience design thought leader, and life-long learner Crystal D'Cunha and her global network of friends and colleagues in business will share over 3 decades of insights and interviews to inspire business transformation. It's time to ignite leadership and watch the employee experience transformation, excite employees to nurture "the effortless experience," and delight with the ultimate customer experience. Get in touch: (289) 969-VIEW(8439) hello@gettheinsideview.com
Show more...
Management
Business
RSS
All content for Leaders Listen Up is the property of Crystal D'Cunha and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Leaders Listen Up hosts inspiring conversations that ignite business leaders, so they can excite their employees and together delight their customers! Leaders get an INSIDE view on employee experience and how to cultivate a culture of success within their business. By equipping leaders with new tools, and creative techniques they are able to design epic customer and employee experiences; allowing them to drive loyalty, retention, sales and deliver award winning service in any size business! Business leaders know customer and employee experience matters but struggle with understanding and implementing customer journey best practices and feel frustrated that their countless hours of hard work isn't resulting in high customer satisfaction, retention, and loyalty. When that happens, it's time to take a deep look at how we lead, and how we cultivate a culture of success with raving fans from the inside out! Customer Experience design challenges often stem from internal hiccups with leadership and staff training and development, as well as communication barrier, and understanding the tactical steps to take to be an industry leader so they can conquer the competition and be customer obsessed at every level of your organization! That's why award-winning customer experience expert, International Keynote speaker, experience design thought leader, and life-long learner Crystal D'Cunha and her global network of friends and colleagues in business will share over 3 decades of insights and interviews to inspire business transformation. It's time to ignite leadership and watch the employee experience transformation, excite employees to nurture "the effortless experience," and delight with the ultimate customer experience. Get in touch: (289) 969-VIEW(8439) hello@gettheinsideview.com
Show more...
Management
Business
Episodes (20/22)
Leaders Listen Up
How to Turn One-Time Buyers into Lifelong Fans: Consistency is key!
1 year ago
26 minutes 15 seconds

Leaders Listen Up
Unlocking Loyalty & Retention: Why Customer Journey Mapping is Your GPS
2 years ago
16 minutes 45 seconds

Leaders Listen Up
How to Transform One-Time Shoppers into Lifelong Fans: Unlock the Three Ps
2 years ago
18 minutes 58 seconds

Leaders Listen Up
Unlock the Power of DEI: Boosting Business Profit and Customer Experience
2 years ago
13 minutes 49 seconds

Leaders Listen Up
A Leader's Guide to Boosting Profit and Employee Engagement ROI
2 years ago
26 minutes 23 seconds

Leaders Listen Up
[PART 3] Ways to Implement Collaborative Problem-Solving for Employee Empowerment
2 years ago
16 minutes 41 seconds

Leaders Listen Up
[PART 2] How to foster a culture of empathy for enhanced employee engagement
2 years ago
22 minutes 38 seconds

Leaders Listen Up
[PART 1] How to embrace conflict for a Joyful employee experience
2 years ago
32 minutes 46 seconds

Leaders Listen Up
Breaking Free from the Hamster Wheel: Mastering the Transition from Manager to Leader with Unstoppable Confidence
2 years ago
22 minutes 40 seconds

Leaders Listen Up
Unlocking Your Leadership Potential: Mastering the Art of Influence in just 30 days
2 years ago
28 minutes 30 seconds

Leaders Listen Up
Disruptive Leadership: 3 Unconventional Tools for Igniting Workplace Creativity and Innovation
2 years ago
23 minutes 12 seconds

Leaders Listen Up
Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff - Part 2
2 years ago
12 minutes 32 seconds

Leaders Listen Up
Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff - Part 1
2 years ago
17 minutes 13 seconds

Leaders Listen Up
Revolutionize Your Customer Experience: 5 Uncommon Tips for Small Business Leaders to Achieve Mind-Blowing Results!
2 years ago
20 minutes 33 seconds

Leaders Listen Up
Revolutionize Your Workplace: 3 Simple DEI Tips for Unleashing Incredible Results!
2 years ago
17 minutes 15 seconds

Leaders Listen Up
Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace - Part 2
2 years ago
19 minutes 12 seconds

Leaders Listen Up
Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace
2 years ago
33 minutes 20 seconds

Leaders Listen Up
Breaking Through Mental Roadblocks: 3 Actionable Tips to lead yourself and others!
2 years ago
36 minutes 6 seconds

Leaders Listen Up
Unlocking Your Team's Potential: Three Unique Tips to Increase Productivity and Engagement
2 years ago
23 minutes 26 seconds

Leaders Listen Up
The Impact of Poor Customer Experience Design on Sales Results: 3 Negative Effects and 3 Ways Small Businesses Can Improve
2 years ago
25 minutes 23 seconds

Leaders Listen Up
Leaders Listen Up hosts inspiring conversations that ignite business leaders, so they can excite their employees and together delight their customers! Leaders get an INSIDE view on employee experience and how to cultivate a culture of success within their business. By equipping leaders with new tools, and creative techniques they are able to design epic customer and employee experiences; allowing them to drive loyalty, retention, sales and deliver award winning service in any size business! Business leaders know customer and employee experience matters but struggle with understanding and implementing customer journey best practices and feel frustrated that their countless hours of hard work isn't resulting in high customer satisfaction, retention, and loyalty. When that happens, it's time to take a deep look at how we lead, and how we cultivate a culture of success with raving fans from the inside out! Customer Experience design challenges often stem from internal hiccups with leadership and staff training and development, as well as communication barrier, and understanding the tactical steps to take to be an industry leader so they can conquer the competition and be customer obsessed at every level of your organization! That's why award-winning customer experience expert, International Keynote speaker, experience design thought leader, and life-long learner Crystal D'Cunha and her global network of friends and colleagues in business will share over 3 decades of insights and interviews to inspire business transformation. It's time to ignite leadership and watch the employee experience transformation, excite employees to nurture "the effortless experience," and delight with the ultimate customer experience. Get in touch: (289) 969-VIEW(8439) hello@gettheinsideview.com