Growth stalls when everything needs you. Nick shows how to step into leadership by delegating decision rights with clarity—so the business runs even when you’re not on every site.

Full Show Notes:

• Why moving from owner‑doer to owner‑leader is key to sustainable growth.

• How to map delegation levels and lift direct reports one step at a time.

• Mini case study: a Surrey firm freed up the owner’s time and improved results through delegation.

Top 3 Actions to Take Away:

• Write one clear outcome linked to delegation and decision rights; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Performance conversations don’t have to be awkward. Nick explains how to use role scorecards and weekly one‑to‑ones to raise results without drama.

Full Show Notes:

• Why role scorecards make expectations obvious and fair.
• How to run simple, effective weekly one‑to‑ones focused on wins, numbers, and blockers.
• Mini case study: a Surrey firm cut rework and stress with consistent 1:1s.

Top 3 Actions to Take Away:

• Write one clear outcome linked to role scorecards and 1:1s; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Recruitment is expensive; retention is a bargain. Nick shows you how to keep your best people by making progress visible, pay fair, and pride part of daily work.

Full Show Notes:

• Why skills ladders and transparent pay bands keep people motivated.
• How to run quarterly reviews to agree training and progression.
• Mini case study: a Surrey firm improved calm and retention with visible progress moves.

Top 3 Actions to Take Away:

• Write one clear outcome linked to retention and fair progression; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Trust without standards is chaos. Standards without trust is misery. Nick shows you how to create teams with both—through visible standards, fair consequences, and shared trust.

Full Show Notes:

• Why high‑trust, high‑accountability teams perform better in uncertainty.
• How to define standards clearly and make performance visible.
• Mini case study: a Surrey firm reduced rework and stress by tightening team standards.

Top 3 Actions to Take Away:

• Write one clear outcome linked to high‑trust, high‑accountability teams; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Good onboarding pays for itself by getting new starters safe, productive, and proud within four weeks. Nick maps a simple, structured first 30 days that delivers results.

Full Show Notes:

• Why structured onboarding improves retention and productivity.
• How to design a four‑week ramp‑up plan with clear checks and responsibilities.
• Mini case study: a Surrey firm cut rework and improved calm with visible onboarding moves.

Top 3 Actions to Take Away:

• Write one clear outcome linked to onboarding; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Hiring isn’t luck—it’s a system. Nick explains how to sharpen your offer, your ad, and your process so the right people choose you in a competitive market.

Full Show Notes:

• Why a clear employer value proposition attracts good candidates.
• How to design ads and interviews that screen for behaviours as well as skills.
• Mini case study: a Surrey firm improved recruitment rhythm and stability.

Top 3 Actions to Take Away:

• Write one clear outcome linked to hiring; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Culture happens whether you plan it or not. Nick shows you how to design behaviours and rituals on purpose so your business becomes a place where good work and good people thrive.

Full Show Notes:

• Why shaping culture intentionally protects margin and reduces stress.
• How to define visible behaviours that you hire for, promote for, and part ways over.
• Mini case study: a Surrey firm made culture visible and saw rework drop within weeks.

Top 3 Actions to Take Away:

• Write one clear outcome linked to culture and rituals; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick strips away the fluff and shows you a practical local marketing rhythm that still works —without dancing on social media.

You’ll learn how to tune your Google Business Profile (GBP) and keep it alive with a weekly cadence that compounds results.

What we cover:

• Why GBP matters now: it’s where a huge number of local decisions begin—so keep it current.

• The weekly rhythm: post a short update, add at least five fresh photos, answer new Q&As, and ensure services/categories are complete. Consider a tracking phone number to see exactly what GBP generates.

Many firms see a lift in calls within a month.

• Make it visible: use a Monday check-in to review progress and tighten the standard if friction repeats.

• Mini case study: a three-team Surrey firm chose one local-marketing move, made it visible, and within four weeks saw the key number shift and hold.

• Numbers to watch: pick one leading and one lagging measure tied to local marketing/GBP presence; discuss for ten minutes each Monday and agree one move before Friday.

• Signals you’re on track: fewer surprises, quicker approvals, shorter meetings; the small behaviours repeat without reminders.

By the end you’ll have:

• A simple GBP upkeep routine that compounds week by week
• Clarity on which leading/lagging metrics to check on Mondays
• A repeatable one-hour batching method for a whole month of content

Top 3 Actions to Take Away:

1. Write one clear outcome for local marketing/GBP and post it where the team can see it.

2. Capture proof each week (post URL, number of new photos, answered Q&A, inbound calls) and review it in a 15-minute Monday check-in.

3. Remove one blocker by Friday (e.g., assign a photo owner, template your weekly post, set Q&A alerts) and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick rebuilds your quoting approach to make each proposal personal, trustworthy, and decision‑ready. Learn how to structure quotes that inspire confidence and secure commitment.

Full Show Notes:

• Why high‑trust, high‑accountability quoting wins in uncertain times.
• How to structure quotes with vision, values, proof, and clear next steps.
• Mini case study: a Surrey firm saw rework drop and approvals rise with stronger quotes.

Top 3 Actions to Take Away:

• Write one clear outcome linked to high‑trust, high‑accountability teams; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick turns strategy into execution with a simple ninety‑day plan. Choose one target per pillar and map moves across thirty, sixty, and ninety days for clarity and momentum.

Full Show Notes:

• Why clarity beats complexity in driving momentum.
• How to set measurable targets for cash, sales, operations and team pillars.
• Mini case study: a Surrey firm reduced rework and stress with visible 90‑day plans.

Top 3 Actions to Take Away:

• Write one clear outcome linked to cashflow and liquidity; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick helps you hunt for resilient niches in downturns. From maintenance contracts to eco‑services, learn how to find opportunities where money still flows and demand is reliable.

Full Show Notes:

• Why downturns shift demand rather than erase it.
• The resilient niches landscapers can pursue—maintenance, estates, aftercare, drainage, eco‑services.
• Mini case study: a Surrey firm used visibility and rhythm to win in a niche.

Top 3 Actions to Take Away;

• Write one clear outcome linked to demand generation and reactivation; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick explains how to plug the quiet leaks that drain profit. Use three daily numbers—planned hours, actual hours, and rework—to give crews visibility and control before margin slips.

Full Show Notes:

• Why site productivity and daily rhythm matter most in tough conditions.
• The power of posting daily numbers and fixing drift the very next morning.
• Mini case study: a Surrey landscaper improved rework and calm with visible metrics.

Top 3 Actions to Take Away;

• Write one clear outcome linked to site productivity and daily rhythm; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick shows how to create demand on purpose with a fourteen‑day sprint. Warm past clients, revive lapsed quotes, and get high‑quality conversations back on your calendar.

Full Show Notes:

• Why demand generation is a lever you can pull weekly to stay resilient.
• How to shape low‑friction offers that fit leaner times—maintenance audits, fix lists, aftercare packages.
• Mini case study: a Surrey firm made demand moves visible and saw momentum within weeks.

Top 3 Actions to Take Away:

• Write one clear outcome linked to demand generation and reactivation; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick tackles late payments with firm terms up front and a polite chasing rhythm. Learn how to set deposits, milestones, and clear consequences without damaging client relationships.

Full Show Notes:

• Why debtor management is critical in uncertain conditions.
• How to frame deposits as engagement fees and tie payments to milestones.
• Mini case study: a Surrey firm improved calm and margins with visible debtor moves.

Top 3 Actions to Take Away:

• Write one clear outcome linked to debtor management and payment cadence; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick Ruddle shows why visibility of cash beats optimism. Learn how to sketch a six‑week cashflow that brings calm, protects margins, and gives you real control over your bank balance.

• Why a six‑week view reduces stress and improves decision‑making.
• A simple rhythm—one clear outcome, proof captured weekly, and blockers removed.
• Mini case study: a Surrey firm shifted rework and improved calm by making cashflow visible.

Top 3 Actions to Take Away:

• Write one clear outcome linked to cashflow and liquidity; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Nick explains how to deal with price pressure without discounting. Discover how to sell outcomes, not line items, and win jobs for the right reasons—clarity, speed, quality, and trust.

Full Show Notes:

• Why value‑based pricing protects margins and reduces stress.
• How to write proposals that focus on outcomes and experience, not just labour and materials.
• Mini case study: a Surrey landscaper made pricing visible and reduced rework.

Top 3 Actions to Take Away:

• Write one clear outcome linked to pricing and value‑based options; post it visibly.
• Capture proof with one photo/number/sign‑off and review it in a 15‑minute Monday check‑in.
• Remove one blocker by Friday and bake the fix into your standard.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

In the very first episode of The Landscaping in Challenging Times Podcast, Nick Ruddle takes a clear-eyed look at what’s really happening in landscaping right now. If you’ve been feeling the strain of late payments, rising costs or slower enquiries, you’re not alone.

Nick breaks down:

• The three big headwinds landscapers are currently facing
• What successful firms are doing differently to stay resilient
• How to set one practical focus each week to reduce stress and protect margins

You’ll also hear a real-world mini case study from a Surrey-based landscaping business that made one simple shift and saw measurable results in just four weeks.

By the end of this episode, you’ll have:

• A framework for turning uncertainty into action
• Two key numbers to track weekly (one leading, one lagging)
• Three practical moves you can apply straight away

Top 3 Actions to Take Away:

1. Write one clear outcome linked to market reality and immediate focus, then post it visibly.
2. Capture proof with a photo, number or sign-off and review it in a short Monday check-in.
3. Remove one blocker by Friday and lock the fix into your standard process.

Download the templates & checklists ... https://westessex.actioncoach.co.uk/free-checklists/

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.

Running a landscaping business has never been more challenging – with rising costs, changing demand and the constant pressure to deliver projects profitably while keeping teams motivated.

In The Landscaping in Challenging Times Podcast, business coach Nick Ruddle shares clear, practical strategies to help you not just survive, but thrive in today’s environment.

Each short, sharp and practical episode focuses on one essential area - from protecting cashflow and winning more quotes, to leading your team, improving productivity and building resilience into your business. Expect real-world case studies, proven tools and three clear actions to take away every time.

If you want to grow a profitable, resilient landscaping company with confidence, this podcast is for you.

If you’d like my personal help — or want details of our “Thrive, Not Just Survive” 12-week business mastermind course — just email me at nickruddle@actioncoach.com

or visit: https://westessex.actioncoach.co.uk/thrive-mastermind/

Hosted on Acast. See acast.com/privacy for more information.