Join host Ross "to the Rescue" Feldman and guest Jenni Miehle, known as the Nerdy Designer, as they dive into the fascinating world of technical design documentation. Discover the intricacies of transforming complex information into polished, professional designs that enhance branding and communication. Jenni shares her journey from traditional graphic design roles to embracing freelance life, offering insights into the creative process behind crafting training manuals, reports, and even self-published books. With a focus on design as a vital component of a business's marketing strategy, Jenny provides valuable advice for introverts navigating entrepreneurship and balancing creativity with business demands. This episode is packed with personal anecdotes, client success stories, and practical tips for anyone looking to elevate their design game or turn their creative passion into a viable business venture. Whether you're a seasoned professional or just starting out, this conversation is sure to inspire and inform.

Join host Ross Feldman and guest Morgan Hamer in this episode of 'IT On Call' as they delve into the powerful integration of business and spirituality. Morgan shares her journey from an art major to a successful owner of a commercial real estate firm and a business brokerage, emphasizing the role of manifesting and spirituality in her career. Discover insightful strategies for aligning personal values with business goals and the impact of overcoming inner beliefs that block success. This episode is packed with practical tips for entrepreneurs, especially women, looking to break free from the constraints of traditional business approaches and embrace a more authentic, fulfilling path. Tune in for an inspiring conversation on navigating life and work through the power of manifesting and mindset transformation.

Join us for an engaging webinar, "Maximizing Impact: The Value of Fractional Leadership for Nonprofits," streamed live on LinkedIn. Discover how fractional leadership can transform your nonprofit organization by offering specialized expertise without the full-time costs. This session dives deep into what fractional leadership entails, its distinctions from consulting and interim roles, and its unique benefits for nonprofits.Our expert panel, comprising professionals from various fields such as marketing, HR, and finance, share insights into the flexibility, scalability, and cost-efficiency provided by fractional leaders. Learn how these leaders become integral parts of your team, driving decision-making and strategy for lasting impact.Gain inspiration from real-life case studies presented by our panelists, including Bishop Francisco's marketing strategies at Localish Marketing, Callie Fulton's HR solutions, Wendy Laxton's financial expertise with Laxton CFO Services, and Chrissy Davis's operational guidance at Mission Mappers. Let these success stories guide you in enhancing your organization's mission and operations.Whether you’re a nonprofit leader or interested in this innovative leadership model, gain valuable knowledge to help your organization thrive. Don't miss out on this opportunity to elevate your nonprofit's impact through the strategic implementation of fractional leadership.

Welcome to the IT On Call podcast, where host Ross "to the Rescue" Feldman and guest Kate Josephine Johnson dive deep into the trials and triumphs of remote work, parenting during the pandemic, and the evolving landscape of digital content creation. In this episode, they share personal anecdotes about their children's adaptation to digital learning and gaming, discuss the impact of COVID-19 on work habits, and explore the complexities of maintaining a YouTube channel. Kate provides insights into her journey of creating bookkeeping content, while Ross shares his family's experience with launching a gaming channel. They touch on the importance of niche marketing, the challenges of YouTube consistency, and the strategies for monetizing digital content. Whether you're an experienced entrepreneur or just starting out, tune in for practical advice on balancing business goals with personal life.

In this episode of the IT On Call podcast, host Ross Feldman is joined by Carolyn Dowdy, the founder and president of Caregiver Mental Wellness, Inc. Carolyn shares her personal journey from being an alpaca farm owner to becoming a full-time caregiver for her husband after his stroke. She discusses her challenges and insights over the past five years, which led her to create a holistic self-care program for caregivers. Carolyn also highlights the essential role caregivers play in society, often without realizing it, and emphasizes the importance of prioritizing self-care to prevent burnout. Listeners will learn about various strategies and the mission of Caregiver Mental Wellness, Inc. to advocate for and educate caregivers on maintaining their well-being. The episode delves into the caregiver crisis facing the nation, the impact of societal expectations, and how caregivers can establish healthy boundaries. Carolyn offers advice on self-care tactics, defining the caregiver role, and understanding the signs of burnout while also providing resources and support for those new to the caregiver journey.

Welcome to the IT On Call podcast hosted by Ross Feldman. In this engaging episode, Ross invites Ginger Hopper from Carolina Hopper Photography to discuss her fascinating journey into the world of real estate photography. Ginger shares how her husband's analytical instinct led her to pursue photography, a passion she developed amid parenting a child with special needs. Ginger dives into the nuances of real estate photography, detailing her evolution from a novice to a successful entrepreneur. She highlights the challenges and opportunities she encountered, emphasizing the importance of community networking and how AI technology has transformed her business operations. This episode is insightful as Ginger reflects on the varied clients she serves, beyond just realtors, and the role AI and drones play in her work. She candidly discusses her transition from music and human services to finding her niche in photography, illustrating how resilience and adaptability are key in any industry.

Join Jo as she shares her inspiring journey from New Jersey to Charlotte, where she transitioned from various jobs to her passion for photography full time. Discover how a chance encounter at a Sears Portrait Studio sparked her love for photography, leading her to build a niche in fashion photography with the Charlotte Fashion Collective. Learn about the challenges and triumphs of combining passion with business, as Jo discusses the importance of networking, SEO, and leveraging technology like AI and photo editing software to grow her photography business. This episode is a testament to embracing change and the power of community in the creative industry.   The Charlotte Fashion Collective: https://www.thecharlottefashioncollective.com/ Photobiz: https://www.photobiz.com/ Crystal Waddell: https://www.simpleandsmartseo.com/

In this episode of the IT On Call podcast, Ross Feldman sits down with Johnathan Bradson of Clym.io, a trailblazer in the field of website compliance. Originally hailing from Knoxville, Tennessee, Johnathan shares his journey from a collegiate women's soccer coach to a successful SaaS sales professional. He introduces Clym, an innovative all-in-one website compliance solution designed to enhance website accessibility and manage cookie consent efficiently. Johnathan highlights Clym's unique approach in providing free compliance solutions for nonprofits through the Clym for Good program, while also offering cost-effective services for for-profit businesses. The discussion delves into the importance of digital accessibility and compliance, touching on the various laws like GDPR and WCAG that organizations need to adhere to. Ross and Johnathan explore the impact of Clym's solutions on user experience, especially for individuals with invisible disabilities such as dyslexia, ADHD, and low vision. Listen in to discover how Clym empowers nonprofits to reach a wider audience with accessible digital content, enhancing mission delivery while avoiding costly litigation. Find out how you can make your organization’s website more inclusive and compliant with Clym's easy-to-install solutions.

Join Ross "Ross to the rescue" Feldman, CTO of Better Call IT, as he dives into an insightful conversation with Michelle Brammer from Safe Alliance. Michelle, the Director of Grants and Advancement, walks us through how the nonprofit has utilized the Lotus, their intranet built on Microsoft 365's SharePoint, to enhance communication and streamline operations. Discover how Safe Alliance's innovative approach to onboarding and resource accessibility is making a difference for their staff and the community they serve. Explore the unique features and future plans for the Lotus, and learn how technology is empowering the fight against domestic violence and sexual assault in Mecklenburg County, North Carolina.

In this insightful episode, Ross Feldman sits down with the talented John Williams to delve into the multifaceted world of filmmaking and media production. Together, they explore the delicate balance of sound engineering, the impact of AI in creative fields, and the artistry behind creating real engagement in a democratized content landscape. Discover how modern technology influences storytelling, from navigating echo chambers to enhancing audience interaction through live streaming. This conversation uncovers the challenges and opportunities facing visual storytellers today, providing a comprehensive perspective on the industry's intricacies.

Join host Ross Feldman as he chats with Eric Hutchinson of NC Farm Bureau Insurance on the IT On Call podcast. Discover Aaron's journey from law enforcement to becoming an insurance agent and learn about the unique challenges and insights he's gained along the way. Dive into topics like the importance of local expertise in insurance, the evolving landscape of customer service, and how networking plays a crucial role in business growth. Gain valuable perspectives on risk management, industry transitions, and the significance of personalized service in today's fast-paced world.

Welcome to the IT On Call podcast with host Ross Feldman and special guest Glenn Michael Millay, both experts in business communication and technology. In this episode, they dive into the art of effective communication and its impact on business success, personal growth, and relationship building.Join the conversation as Glenn shares insights on how communication shapes your business operations and personal life. Discover strategies to connect with prospects, engage audiences, and close deals through powerful storytelling, body language, and tone of voice. Learn the importance of listening, understanding client needs, and delivering value in every interaction.Whether you're a business owner, sales professional, or simply looking to improve your communication skills, this episode offers valuable nuggets to enhance your ability to communicate, connect, and close. Tune in for expert advice and real-life anecdotes that demonstrate the profound difference effective communication makes in every aspect of life.

Welcome to the IT On Call podcast with your host Ross Feldman, featuring guests Barry Steiger and John Fischella. In this episode, we delve into the intersection of business and technology from the cozy setting of John's Place at Mary's Italian Restaurant. Join us as we explore the origins of the Keep Business Local (KBL) networking group, discuss the innovative concept of combining two restaurants, and highlight the importance of building trust in business. Learn how community support played a crucial role during challenging times, like the COVID-19 pandemic, enabling local businesses to thrive. Discover the impact of technology, such as AI and EV charging stations, in modernizing business operations. Our guests share their personal stories of connection through Rotary Club and reflect on 40 years of business wisdom, emphasizing genuine care and respect for employees. Tune in to understand the significance of relationships in business, the art of customer service, and the drive to keep supporting local communities. Don't miss this episode filled with insightful conversations that inspire both personal and professional growth.

Welcome to the latest episode of IT On Call, hosted by Ross "to the rescue" Feldman, featuring Christian Nichols from OneGen Solutions. In this engaging discussion, Christian shares insights into generational acuity, a concept focusing on understanding and appreciating generational differences within workplaces. With the presence of multiple generations, from Boomers to Gen Beta, OneGen Solutions aims to enhance productivity and communication by fostering mutual respect and understanding. Explore the nuances of generational naming, the significance of cultural markers, and how workplaces can adapt to the diverse values each generation holds. Christian also delves into the challenges and opportunities each generation faces, providing real-world examples and actionable solutions for improving workplace dynamics. Join us as we unearth valuable insights for bridging the generational gaps in today's rapidly evolving professional landscape.

Welcome to the IT On Call podcast with Ross "to the rescue" Feldman. In this episode, Ross and his guest, Kate Josephine Johnson from Heritage Business Services, delve into the challenges and solutions of managing bookkeeping and IT in virtual businesses. Learn about the significance of having a specialized partner in handling business finances and the importance of building trust.Kate shares her journey of becoming a reluctant entrepreneur and how she now focuses on providing financial clarity to small business owners while Ross sheds light on the necessity of IT security and efficiency. Discover essential tips for streamlining software and IT stacks, maintaining financial health, and hiring the right people. Tune in to gain expert insights and practical advice that can transform the way you manage your business!

Welcome to the IT On Call podcast, hosted by Ross Feldman from Better Call IT. In this episode, Ross is joined by Eric Jensen of Bricks Aaron Process Improvement to discuss unlocking efficiencies in business processes and workflows. Eric shares insights on how small business owners can improve their operations, whether it's in manufacturing or IT workflows, by adopting a mindset of continuous improvement.Throughout the conversation, topics such as creating effective SOPs, the importance of documentation, leveraging keyboard shortcuts, and understanding Gemba are explored. Eric emphasizes that process improvement is not about cutting jobs but optimizing time for valuable activities. Join us as we delve into practical tips for process efficiency and the role of AI and human collaboration in achieving success.

Join us on this insightful podcast episode where we delve into the world of networking, especially as an introvert. Our guest shares their journey from being an introverted individual to becoming a successful networker and event organizer. Discover the challenges introverts face in social settings and how platforms like Meetup can aid in creating supportive environments for meaningful connections. Explore the power of networking events, effective strategies for building personal and professional relationships, and the importance of finding groups that match your social comfort zone. Gain valuable tips and firsthand experiences from our guest in hosting diverse, inclusive events that cater to everyone from introverted individuals to extroverted go-getters. If you've ever struggled with networking anxiety or want to enhance your social experience, this episode is a must-listen! Connect with experts, explore creative networking formats, and get inspired to expand your professional network.   Meetup: https://www.meetup.com/charlotte-networking-knowledge Facebook: https://www.Facebook.com/Charlottenetworkingknowledge  Instagram: https://www.Instagram.com/Charlottenetworkingknowledge TikTok: https://www.TikTok.com/@Clt_networking_knowledge LinkedIn: https://www.LinkedIn.com/company/charlotte-networking-knowledge Website: https://www.networkingknowledgeandgrowth.com Link to purchase Dana's eBook: https://networkingknowledgeandgrowth.com/products/how-to-network-effectively-for-those-scared-to-put-themselves-out-there-practical-strategies-to-face-your-fears-build-confidence-and-grow-your-professional-network

Welcome to the IT On Call podcast with your host, Ross "to the rescue" Feldman, Chief Technology Officer of Better Call IT. In this episode, Ross is joined by Sean Garrett of Garrett PLLC for a captivating discussion on the intersection of business, technology, and law. Whether you're a business owner or just intrigued by the role of AI in modern industries, this episode provides valuable insights. Sean shares his journey from pursuing various legal fields to focusing on business law and the niche of technology business law. The conversation delves into the role of AI in the legal sector, and how it is used in drafting legal documents like purchase agreements and commercial leases, illustrating the balance between AI-generated content and human expertise in legal matters. Amid playful banter, Ross and Sean explore the complexities of mergers and acquisitions, highlighting the critical role of thorough research, proper contract drafting, and understanding client needs. The episode is rich with stories and advice for navigating the legal landscape, emphasizing the importance of collaboration and finding a lawyer who understands your business.

Join Ross Feldman on the IT On Call podcast as he sits down with Tara McAllister from Catapult to discuss the intriguing intersection of business, technology, and HR. In an engaging conversation, Tara shares her experiences from the days of faxed resumes to the current challenges that AI brings to HR management. She emphasizes the growing complexities of data protection, particularly how more states are enacting laws to ensure employee data safety. Tara also shines a light on the importance of networking in the ever-growing city of Charlotte, offering tips and personal anecdotes on how to build meaningful business relationships. Listen in to learn about the unique services Catapult provides for employers and how businesses can effectively use AI without compromising data security. Whether you're an HR professional, a business owner, or someone intrigued by the role of technology in business operations, this episode promises valuable insights and practical advice.

Welcome to the IT On-Call podcast hosted by Ross Feldman with guest Anthony Del Campo from Badger Hauling. Dive into the world of junk removal and how a digital transformation during COVID sparked the creation of Badger Hauling. Discover how their innovative use of technology, such as the Jobber app, enhances customer communication and improves service efficiency. Explore Anthony's journey from the tech space to hauling, and learn about the company's customer-first approach, commitment to community, and future plans for expansion through dumpster rentals. Listen in as Anthony discusses leveraging tech for better process efficiency and the importance of communication in business success. Join the conversation on how AI and automation are reshaping industries, and gain insights into the significant role of local businesses within their communities. Whether you're in the tech field or interested in business innovation, find inspiration in this episode of IT On-Call.