Hosts James Benham & Rob Galbraith are joined by Stan Smith from Gradient AI. Stan shares his expertise in advancing workers’ comp through AI partnerships and predictive intelligence. Discover how Gradient’s partnership with Terra gives adjusters earlier insight into high-risk claims, reduces costs, and improves outcomes for injured workers.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Hosts James Benham & Rob Galbraith are joined by Dean Fadel from Ohio Insurance Institute. Dean shares his expertise in connecting policy, people, and progress in the insurance industry. Discover why he believes insurance is in everything, everywhere, all the time, and how that perspective should influence innovation, public understanding, and the role of policy in shaping the industry's future.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Hosts James Benham & Rob Galbraith are joined by Frank A. Schmid from Gen Re. Frank shares his expertise on the intuition behind generative AI. Discover how this emerging technology continues to reshape insurance decision-making, why narrative still matters, and what insurers can do to prepare for an AI-driven future.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Denise Olson from K2 Insurance Services, LLC. Denise shares her expertise on how analytics is rewriting underwriting. Discover how data is transforming risk evaluation, streamlining claims forecasting, and shaping the future role of the underwriter across diverse insurance programs.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Brett Fulmer from Newport Beach Insurance Center LLC and Skyway Underwriters. Brett shares his expertise on how tech is powering the modern agent in licensing, launching and leveling up. Discover how digital tools are helping accelerate early success and reshaping what it takes to break into the insurance industry today.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Chris Griffith from American Coastal and Skyway Underwriters. Chris shares his expertise on going from the help desk to the executives desk. Discover how strong execution, smart frameworks, and leadership drive innovation without compromising quality or compliance.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Host James Benham is joined by Jason Gross from TruStage. Jason shares his expertise on rethinking enrollment from the strategy seat. Discover how emerging technologies are reducing friction in the enrollment process, and how those improvements connect to larger goals like access, equity, and long-term customer value.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Preetha Sekharan from Unum. Preetha shares her expertise on why identifying the right pain points is key to AI success. Discover how to pinpoint the most impactful AI use cases, gain buy-in from stakeholders, and navigate the challenges of implementing AI in insurance.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Bobbie Collies from Coterie Insurance. Bobbie shares her expertise on intrapreneurship and disrupting insurance from within. Discover how to turn innovation into real change, leverage technology and data, and drive meaningful impact in the future of insurance.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham &Rob Galbraith are joined by Matthew Monson from The Monson Law Firm, LLC. Matthew shares his expertise and insights on the unethical practices threatening insurance claims. Discover the emerging legal trends, regulatory challenges, and technological advancements shaping the future of fair claims handling.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Dr. Daniel Carlin from JobSiteCare. Dr. Carlin shares his expertise and insights on telemedicine, technology, and the future of care. Discover how his innovative concierge telemedicine model is transforming workers’ compensation, improving injury outcomes, and shaping the future of workplace safety with cutting-edge technology.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Ramona Tanabe from Workers Compensation Research Institute (WCRI). Ramona shares his expertise and insights from the nation’s largest workers’ comp research database. Discover how WCRI’s innovative research is shaping the future of workers’ compensation, addressing key challenges, and driving data-informed decisions across the industry.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
Find us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter!
Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Rohan Malhotra from Roadzen. Rohan shares his expertise and insights on building the next generation of auto insurance with AI. Learn how Roadzen is leveraging advanced AI to make auto insurance fairer, safer, and more accessible for all drivers.
This Episode is sponsored by JBKnowledge, Technology Solutions for Insurance & Risk Management
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In this Year-In-Review episode, hosts James Benham & Rob Galbraith go back to everything discussed, learned and the most important innovations and insights discovered with our guests during 2024.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp.
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Porter Leslie from Ametros. Porter shares his expertise and insights on revolutionizing insurance fund management and the healthcare experience. Learn how innovative solutions are transforming post-settlement care, simplifying compliance, and improving outcomes for injured individuals and insurers alike.
This Episode is sponsored by Terra, Next Generation Claims and Policy Software for Workers’ Comp
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Josh Butler from CompScience. Josh shares his expertise and insights on identifying and predicting risks before they become claims with computer vision and data science. Learn how AI-driven workers’ comp can transform workplace safety, strengthen client relationships, and allow you to differentiate yourself in a competitive market.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp.
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Hosts James Benham & Rob Galbraith are joined by Greg Nichols from SPNet Clinical Solutions. Greg joins the podcast to dive on how technology helps drive better rehabilitation outcomes for injured workers. Learn how data-driven approaches and innovative service models are transforming the delivery of physical medicine and improving efficiency.
This Episode is sponsored by JBKnowledge, Technology Solutions for Insurance & Risk Management.
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Hosts James Benham & Rob Galbraith are joined by Basilios Manousogiannakis from AMERISAFE. Basilios joins the podcast to explore leading digital development and distribution in high-hazard workers' comp. Learn tips and tricks on exploring alternative distribution channels and adapting strategies to meet the unique needs of this sector.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp.
Support Kids’ Chance of Florida in providing scholarships for children of injured or fallen workers—get involved or donate today.
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Hosts James Benham & Rob Galbraith are joined by Chris Greene from American Global. Chris shares his expertise and insights on navigating IoT & AI adoption in construction insurance. Learn tips and tricks for overcoming common challenges, implementing technology effectively, and maximizing the benefits of digital innovation in your organization.
This Episode is sponsored by JBKnowledge, Technology Solutions for Insurance & Risk Management.
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Hosts James Benham & Rob Galbraith are joined by Skip Brechtel from CCMSI. Skip joins the podcast to explore the delicate balance between efficiency and ethics in workers’ compensation. As automation, AI, and machine learning transform the industry, Skip and James Benham dive into how professionals can harness these technologies to optimize claims processes while safeguarding ethical standards, ensuring fairness, and preventing fraud.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp.
Be sure to catch Skip and James speaking at the National Comp Conference in Las Vegas on October 15th from 1:00 to 2:00 p.m. PT. They'll be discussing "The Workers' Comp Balancing Act: Efficiency vs. Ethics in AI."
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Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
