InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.
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InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.
2025 Digital Claims Disbursement Trends
In our Season 6 finale, the co-founder and CEO of SnapRefund joins host Laura Drabik to discuss strategies for driving new efficiencies in claims workflows and enabling exciting new coverage models.
AI-Enhanced Decisioning in Commercial Lines Underwriting
The CEO of Indico Data shares strategies for leveraging agentic AI and other technologies to streamline underwriting workflows, reduce decision risk, and drive premium growth in 2025 and beyond.
Modernizing Vehicle Claims Through Telematics
The CEO of 2024 InsurPitch Dublin-winning insurtech Xtract shares insights on leveraging telematics to accelerate and optimize claims processing while boosting customer satisfaction and loyalty.
Automation for Large-Scale Contents Claims Events
The CEO of Sweden-based insurtech Upptec discusses modern contents claims automation capable of handling large catastrophes while reducing costs, detecting fraud & optimizing outcomes for claimants and carriers alike.
2025 Claims Management Trends
At a time when 87% of policyholders consider the claims experience as the key to whether they stay with a carrier, the co-founder of insurtech Codafication shares strategies for unlocking better expense ratios through optimized claims fulfillment.
The Future of Insuring Autonomous Mobility
The National Insurance Sector Technology and Operations Leader at Deloitte shares insights into strategies for adapting and seizing new opportunities as autonomous mobility picks up speed.
Building the Climate-Proof Carrier
The CEO of Guidewire InsurPitch 2024 competition-winning insurtech Faura shares strategies for leveraging property and risk data to build resilience and boost profitability amid rising climate risks.
AI-Enabled Innovation in Commercial Lines
The Chief Information Officer of Ascot Group Insurance discusses opportunities to seize, and pitfalls to avoid, when leveraging AI to drive commercial lines innovation in 2025 and beyond.
The Power of Ecosystems in Commercial Lines Transformation
The former SVP and Head of Innovation at AXA XL shares success strategies for commercial lines looking to turn risk management into a growth engine through robust data and technology ecosystems.
Top Insurtech Trends for 2025
The CEO of Insurtech Australia discusses fostering innovation in one of the fastest-growing insurtech sectors in the world—and navigating the top trends shaping insurtech in the year ahead.
Combining AI & Empathy to Optimize Claims Outcomes
The CEO of CLARA Analytics shares key learnings about leveraging the power of AI and human empathy to reduce operating costs and achieve optimal claims outcomes for carriers, customers—and claimants.
2025 Technology Trends in Workers Compensation
With Workers Compensation carriers facing medical inflation, an aging workforce, new competition, and more, we look at key technology trends for overcoming these challenges and achieving profitable growth.
Season 6 Premiere: 2025 Technology Trends in P&C Insurance
The Internet of Things. AI. Quantum computing. ACORD CEO Bill Pieroni shares research on key technology trends reshaping the global P&C insurance industry in the year—and the decade—ahead.
Special Episode: 2024’s Top Soundbites on P&C Innovation
From embedded insurance to the future of mobility to AI and beyond, we’ve collected the best insights on driving innovation in P&C insurance from industry leaders and luminaries who appeared as guests of InsurTalk in 2024. It’s an excellent way to hit replay on the forces that challenged the industry over the past year, the innovation they inspired—and the opportunities they represent in 2025 and beyond.
Special Episode: Top P&C Soundbites on Generative AI
We took top insights on generative AI from insurance industry leaders who appeared as guests during the first half of the year—and packaged them into a single ”best-of” episode. From the most compelling GenAI use cases to strategies for mitigating AI hallucinations to the dangers of GenAI-enabled fraud and more, it’s a potent encapsulation of the state of GenAI adoption in P&C insurance during H1 2024.
Driving the Transformation Agenda in P&C Insurance
The Executive Vice President and Chief Technology & Operations Officer at Travelers Insurance shares three strategic pillars of successful transformation initiatives and insights on leveraging technology to drive optimal business outcomes.
Winning the War for Talent in P&C Insurance
The global insurance practice leader at Diversified Search Group discusses the biggest recruitment challenges P&C insurers face—and the keys to overcoming them—as competition for top talent hits overdrive.
Revolutionizing Claims Outcomes With Predictive AI
With claims severity and litigation costs skyrocketing, the founder and CEO of Charlee.ai provides insights on optimizing claims outcomes through the power of AI-based predictive analytics.
Achieving Embedded Insurance Success
Ernst & Young Americas Insurance Technology Leader Chris Raimondo shares strategic considerations for this increasingly important distribution channel.
Turning Data Challenges Into Opportunities in P&C Insurance
Data is the lifeblood of the modern insurer. In an all-new episode, the Senior Vice President & Chief Technology Officer of Property and Casualty Technology for Nationwide Insurance shares strategies for harnessing today’s top data trends to boost performance and drive game-changing innovation.
InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.
