Payment firms are scaling fast, but many still rely on manual reconciliations and legacy systems that cannot keep up with rising regulatory expectations. In this episode, host Jack Robertson, Data Journalist at The Payments Association, speaks with AutoRek’s Nick Botha, VP Payments & Retail Banking to unpack the FCA’s strengthened safeguarding rules, the operational risks of spreadsheets and fragmented processes, and the steps firms must take to align with CASS-level standards. The discus...
All content for Insights Podcast is the property of The Payments Association and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Payment firms are scaling fast, but many still rely on manual reconciliations and legacy systems that cannot keep up with rising regulatory expectations. In this episode, host Jack Robertson, Data Journalist at The Payments Association, speaks with AutoRek’s Nick Botha, VP Payments & Retail Banking to unpack the FCA’s strengthened safeguarding rules, the operational risks of spreadsheets and fragmented processes, and the steps firms must take to align with CASS-level standards. The discus...
Proactive Protection: Tackling Friendly Fraud and Regulatory Risk in Finance
Insights Podcast
10 minutes
3 weeks ago
Proactive Protection: Tackling Friendly Fraud and Regulatory Risk in Finance
In this episode of The Insights Podcast, host Jack Robertson of The Payments Association speaks with Hugo Remy, CEO of Cardaq, about how financial institutions can stay ahead of fraud and regulatory challenges. They explore why early engagement with regulators is crucial for preventing compliance issues, and how the growing threat of “friendly fraud”, where customers dispute legitimate transactions, is impacting businesses. Hugo shares his vision for a UK-wide friendly fraud register th...
Insights Podcast
Payment firms are scaling fast, but many still rely on manual reconciliations and legacy systems that cannot keep up with rising regulatory expectations. In this episode, host Jack Robertson, Data Journalist at The Payments Association, speaks with AutoRek’s Nick Botha, VP Payments & Retail Banking to unpack the FCA’s strengthened safeguarding rules, the operational risks of spreadsheets and fragmented processes, and the steps firms must take to align with CASS-level standards. The discus...
