What if workplace respect was just as important as results? In this episode of Insights From The Cole Face, I sit down with Mark Babbitt and Chris Edmonds, co-authors of Good Comes First, to explore how leaders can stop tolerating toxic behaviours and create cultures that attract and retain top talent.

Too many executives acknowledge that culture matters, yet they fail to take ownership of it. Mark and Chris break down why many leaders struggle to evolve their workplace culture - and how they can shift from talking about values to actually living them.

We discuss:

✅ Why most leaders are never taught how to manage culture—and how to change that

✅ The biggest red flags of a toxic workplace (and how to spot them)

✅ Why contradictions in leadership destroy trust—and how to fix it

✅ How accountability and respect drive real business results

✅ The power of self-awareness (and why every leader needs a metaphorical mirror)

🔹 Plus, Mark and Chris share practical strategies to operationalise values, hold leaders accountable, and create a culture where top talent thrives - not flees.

🎧 Listen now for real-world insights that will challenge how you think about leadership, culture, and the future of work.

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