In this special retrospective episode of Info Matters, Commissioner, Patricia Kosseim revisits season four’s standout conversations. Highlights include junior high students' views on privacy, Cynthia Khoo on facial recognition, and Robert Fabes on how people experiencing homelessness perceive privacy. Dr. Devin Singh explores AI in health care, while Priya Shastri from WomanAct discusses information sharing in safety planning for survivors of intimate partner violence. The episode also covers the use of digital educational tools in the classroom, mediation in access appeals at the IPC, a conversations about the IPC’s Transparency Showcase, and IPC health privacy cases involving cyber attacks and abandoned records. -- Dans cet épisode spécial de L’info, ça compte, la commissaire Patricia Kosseim présente une rétrospective de ses entretiens marquants de la quatrième saison. De jeunes élèves du secondaire font part de leur opinion sur la protection de la vie privée, Cynthia Khoo parle de reconnaissance faciale et Robert Fabes nous dit ce que les personnes en situation d’itinérance pensent de la vie privée. Le Dr Devin Singh discute de l’IA dans les soins de santé, et Priya Shastri de WomanAct traite de la communication de renseignements afin de planifier la sécurité des survivantes de violence conjugale. Cet épisode aborde également le recours aux outils éducatifs numériques en classe, la médiation dans les appels de décisions relatives à l’accès à l’information au CIPVP, la Vitrine de la transparence du CIPVP et des affaires dont le CIPVP a été saisi concernant des cyberattaques et des dossiers abandonnés dans le secteur de la santé.

In this episode, Commissioner Patricia Kosseim delves into significant health privacy cases of 2024 with her colleagues from the IPC. The conversation highlights challenges, practical takeaways, and lessons learned from recent cases and investigations under Ontario's Personal Health Information Protection Act. Whether you're a health care provider, privacy professional, or legal expert, this episode is packed with actionable insights you won’t want to miss.

Digital technologies, including artificial intelligence, are transforming education at a rapid pace, raising critical questions about students’ learning experiences, privacy, and well-being. Anthony Carabache, a staff officer in the Professional Development Department at the Ontario English Catholic Teachers’ Association, sheds light on the opportunities and challenges for educators adopting technology in the classroom. ---- Les technologies numériques, dont l’intelligence artificielle, transforment rapidement le monde de l’éducation et soulèvent des questions épineuses sur l’expérience d’apprentissage, la vie privée et le bien-être des élèves. Anthony Carabache, du service de perfectionnement professionnel de l’Ontario English Catholic Teachers’ Association, jette un éclairage sur les avantages et les écueils des technologies pour les pédagogues qui les utilisent en classe.

Technology can expand opportunities for Indigenous communities, but it can also raise ethical concerns about data sovereignty and community interests in privacy. Jeff Ward, CEO of Animikii, discusses the longstanding connection between technology and culture, and how incorporating Indigenous values and principles into the development of new technologies can empower communities.

In this special episode, we shine a light on the innovative projects submitted by Ontario’s public institutions as part of the IPC’s Transparency Challenge 2.0. Commissioner Kosseim is joined by three inspiring teams who share real-world examples of open government and transparency in action. Steve Orsini and Josh Lovell from the Council of Ontario Universities discuss their open data platform. Mike Melinyshyn and Damien Mainprize from the Town of Innisfil reveal how their technology in public spaces project fosters community engagement through icons and QR codes. Andrea Roberts from the Ontario Ministry of the Environment, Conservation, and Parks explains how the ministry is using creative solutions to accelerate the FOI process and make it easier for the public to access environmental property records. -- Dans cet épisode spécial, nous jetons un éclairage sur les projets novateurs qu’ont présentés des institutions publiques ontariennes dans le cadre du Défi de la transparence 2.0 du CIPVP. La commissaire Kosseim reçoit trois équipes inspirantes qui font part d’exemples concrets du gouvernement ouvert et de la transparence à l’œuvre. Steve Orsini et Josh Lovell du Conseil des universités de l’Ontario parlent de leur plateforme de données ouvertes. Mike Melinyshyn et Damien Mainprize de la ville d’Innisfil décrivent comment leur projet sur la technologie dans les lieux publics favorise l’engagement communautaire au moyen d’icônes et de codes QR. Andrea Roberts du ministère de l’Environnement, de la Protection de la nature et des Parcs de l’Ontario explique comment le ministère mise sur des solutions créatives pour accélérer le processus d’accès à l’information et faciliter l’accès du public aux dossiers environnementaux concernant les biens immobiliers.

Mediation is a powerful and efficient way to resolve freedom of information appeals. This episode explores the value-add of mediation and how building trust, active listening, and education can lead to win-win settlements for both parties. Commissioner Kosseim speaks with Shaun Sanderson, a mediator at the IPC, about how mediation works, what parties should do to prepare, and what they can expect to get out of the process. -- La médiation est un moyen puissant et efficace de résoudre les appels en matière d'accès à l'information. Cet épisode explore la valeur ajoutée de la médiation et la manière dont la confiance, l'écoute active et l'éducation peuvent conduire à des accords gagnants pour les deux parties. La commissaire Kosseim s'entretient avec Shaun Sanderson, médiatrice au CIPVP, sur le fonctionnement de la médiation, sur ce que les parties doivent faire pour se préparer et sur ce qu'elles peuvent attendre du processus.

Timely information sharing is crucial to prevent harm resulting from intimate partner violence (IPV). Sometimes, however, professionals may hesitate to share information due to misunderstandings about privacy laws. Priya Shastri, Director of Programs at WomanAct, provides insights from the front lines on information sharing, building trusting relationships with victims and survivors, and taking a collaborative, trauma informed approach to combatting IPV.

Artificial intelligence (AI) has the potential to accelerate and improve many aspects of health care from diagnostics to treatment. However, the use of AI in health care also raises significant questions about privacy, patient safety, ethics, and transparency. Dr. Devin Singh of Toronto’s Hospital for Sick Children speaks about balancing the benefits and risks of this transformative technology. -- L'intelligence artificielle (IA) a le potentiel d'accélérer et d'améliorer de nombreux aspects des soins de santé, du diagnostic au traitement. Cependant, l'utilisation de l'IA dans les soins de santé soulève également des questions importantes concernant la vie privée, la sécurité des patients, l'éthique et la transparence. Le Dr Devin Singh, de l’Hospital for Sick Children de Toronto, parle de l'équilibre entre les avantages et les risques de cette technologie transformatrice.

Most of us take our government issued ID for granted. If we lose it, it’s a minor inconvenience. But for people experiencing homelessness, not having valid ID or a fixed address to obtain these documents is a much more serious challenge. Robert Fabes of The Ottawa Mission shares insights on the barriers people experiencing homelessness face and how to provide access to essential services while respecting their privacy and dignity.

From unlocking smartphones to solving crimes, facial recognition technologies are re-shaping identification as we know it. In this episode, we peer into the privacy and human rights implications of facial recognition systems with technology and human rights lawyer Cynthia Khoo.

Info Matters kicks off its fourth season with a unique twist, handing the microphone over to Grade 7 and 8 students from Westboro Academy in Ottawa. They share insights on what privacy means to them, how they navigate digital spaces, and what parents, educators, and regulators can do to support their digital literacy. And their school principal joins the conversation too!

Tune in for riveting conversations about people, privacy, and access to information as Info Matters revisits its most thought-provoking moments from season three. This recap includes a variety of guests talking about cybersecurity, misinformation, genetic data, artificial intelligence, neurotechnology, women’s access rights and more … have a listen!

Networked spaces provide countless opportunities for young people to connect and share ideas and information like never before. But for young women and girls, the online world can be an unfriendly place, fueling self consciousness, self doubt, and fear. University of Ottawa professors Jane Bailey and Valerie Steeves speak about the eQuality project. Its mission is to help young people create a networked environment where they can participate equally, free from surveillance, and identity-based harassment.

“What’s on your mind?” It’s a common question that, with the help of new technologies, may soon yield more personal information than we’d like. Neurotechnology devices can interact directly with the brain to extract information about our thoughts and behaviours and help stimulate certain physical and mental responses. While neurotechnology offers certain health and safety benefits, it also raises significant legal and ethical concerns. In this episode, Jennifer Chandler, a professor at the University of Ottawa’s Centre for Health Law, Policy and Ethics, discusses neurotechnology and emerging cognitive rights such as mental privacy, personal identity, and freedom of thought.

It takes years to build trust in an organization, yet only seconds to bring it all crashing down. Cyber criminals are constantly finding new ways to steal sensitive data and make money from it. Jason Besner, Director of Partnerships at the Canadian Centre for Cyber Security, sheds light on the fast-changing digital landscape and provides practical tips for organizations and individuals to protect themselves against cyberattacks.

Access to government-held information has long been recognized as a fundamental right. Unfortunately, for many women today, getting the information they need to receive benefits or services, help support their families, and engage in civic life remains a struggle. Laura Neuman, a senior advisor with the Carter Center, speaks about closing the gender divide and how access to information for women has the power to transform lives.

Engaging with patients, families, and caregivers can help build a better, more inclusive health system. Betty-Lou Kristy, Chair of the Minister’s Patient and Family Advisory Council, speaks about her mission to improve patient care in Ontario by putting patients and families at the center of policy-making. Through their lived experiences in the health system, they work to break down barriers and help build Ontarians’ trust that their data privacy and access rights will be respected. -- S'engager avec les patients, les familles et les soignants peut aider à construire un système de santé meilleur et plus inclusif. Betty-Lou Kristy, présidente du Conseil consultatif ministériel pour des patients et des familles, parle de sa mission qui consiste à améliorer les soins aux patients en Ontario en plaçant les patients et les familles au centre de l'élaboration des politiques. Grâce à leurs expériences vécues dans le système de santé, ils s'efforcent de démonter les barrières et d'aider les Ontariens à avoir confiance que leurs droits en matière de confidentialité des données et d'accès à celles-ci seront respectés.

Commissioner Kosseim sits down with Dr. Bartha Knoppers, Director of the Centre for Genomics and Policy at McGill University, to discuss the legal and ethical aspects of genetic research for the greater good.

Listen to Commissioners Kosseim and Dufresne speak candidly about some of the challenges and opportunities they face and potential areas for collaboration between their offices. Bilingual episode in English and French.

Misinformation has been called a defining issue of our time, eroding trust in academia, science, and other key pillars of our society. Commissioner Kosseim speaks with Dr. Alex Himelfarb of the Council of Canadian Academies about what we can do about it, and why access to trustworthy, evidence-based information matters more than ever.