Send us a text In this episode of In-Service, host Jason Falvey pulls back the curtain with the EMS supervisors who keep our operation running every day. From juggling calls and managing crews to those late-night decisions no one ever sees, this conversation dives into what it’s really like to be in the hot seat. The team shares stories from the field, a few laughs about the chaos that comes with the job, and some honest reflections on leadership, teamwork, and trust. It’s an unfiltered look ...