Managing Human Resources (HR) responsibilities isn't always easy, but it can be even more challenging if employees aren’t familiar with this important aspect of your business or if they mistrust it. Listen in as we cover: [00:44] Why building trust in HR is important [01:12] The need for communication & employee feedback [04:00] Thinking strategically & delivering policies to help with employee satisfaction [05:31] Providing development opportunities [06:30] Recognizing employees’ work [07:35] Training for your HR team & supervisors This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

An employee who is summoned for jury duty may have questions about their pay, whether their job is protected during their service, and returning to work after their jury duty. Employers should be prepared to answer such questions. To help, here are some key facts about jury duty: [00:51] Jury duty defined [01:49] Time off requirements [02:18] Pay requirements [05:27] Scheduling requirements [06:45] Policy considerations     This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

An essential step to creating an effective employee handbook is determining which policies to include and what policies to avoid. Here are some policies that are considered must-haves and some policies that are potentially problematic. [01:45] At-will policies [02:36] Employee conduct policies [03:32] Attendance [05:52] Employment classification, meal breaks and timekeeping policies [07:51] Leave and time off policies [08:33] Anti-harassment and nondiscrimination policies [10:39] Reasonable accommodation policies [11:44] Policies to avoid   This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

With the summer holidays approaching, employers may have questions about providing time off to employees and the pay requirements for employees who work on Juneteenth, Independence Day, and/or Labor Day. To help you understand the rules, here are answers to frequently asked questions about the holidays.  Listen in as we cover: [00:47] Must employers provide paid time off on Juneteenth, Independence Day, and Labor Day? [01:58] If a company offers paid holidays, must it observe Juneteenth, Independence Day, or Labor Day? [02:35] Can an employer require employees to work on Juneteenth, Independence Day, or Labor Day? [02:56] Can an employer require employees to work the day before and after the holiday to be eligible for a paid holiday? [03:38] What if the holiday is also the company’s payday? [04:19] If an employer is open on a holiday, are they required to pay non-exempt employees a premium for working? [05:06] When an employee receives holiday pay and then works 40 hours in the same workweek, are they entitled to overtime? [05:50]. Does the company have to include holiday premium pay when determining an employee's regular rate of pay for calculating overtime?   This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

State and local jurisdictions continue to adopt and expand programs that entitle employees to paid time off from work for certain family or medical reasons. These are commonly known as paid family and medical leave (PFL) programs, and they typically impose certain requirements on employers, even small business employers. Listen in as we cover: [00:57] What is paid family leave? [01:36] Where is paid family leave required? [02:37] Are small businesses covered by paid family leave? [02:55] How is paid family leave funded? [04:24] What is job protection and where is it offered? [05:48] What absences are covered by paid family leave? [07:30] What employer requirements do these laws impose? This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

The federal Fair Labor Standards Act (FLSA) requires employers to compensate non-exempt employees at least the minimum wage for each hour worked and pay them overtime (at 1.5 times the employee’s regular rate of pay) whenever they work more than 40 hours in a workweek. The amount employees should receive in pay cannot be determined accurately without knowing the number of hours worked. This can be especially tricky when the employee is paid on a piece-rate basis or has waiting time or on-call time during the workweek. To help you navigate these situations, listen in as we cover: [01:00] Defining a piece-rate employee [02:56] Minimum wage rules for piece-rate employees [03:49] Tracking hours for piece-rate employees [04:24] Calculating overtime for piece-rate employees [05:16] Waiting time [07:20] On-call time This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

Have you ever considered partnering with a Professional Employer Organization (PEO) to support your business? Hear from Dr. Carmen Armstrong, ADP TotalSource Client Relations Executive, and Dena Grammas, ADP Totalsource HR Business Partner, as they discuss PEOs, and how small businesses can benefit from them. Listen in as we cover: [01:09] What is a PEO? [01:34] Why would a small business consider a PEO? [02:35] How does a PEO solve for small business challenges? [03:08] What is an HR Business Partner? [05:10] How HR Business Partners help clients with challenges [06:29] How PEOs help clients navigate complexity [08:38] The PEO specialists that support clients [09:46] How a client’s employees benefit from a PEO [10:49] Defining success as an HRBP [12:06] Evaluating if your business is right for a PEO This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

We've seen an increase in severe weather, disasters, and other emergencies in recent years. Since these events can impact almost any employer and their employees, all employers should have a plan in place to prepare and respond. To help, this podcast answers common employer questions about disasters and emergencies. Listen in as we cover: [00:44] Preparation [01:30] Communication [02:38] Deciding whether to close [03:38] Safety responsibilities for employers [04:21] Pay issues [09:11] Time off from work [11:10] Assistance This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

Hiring and retaining the right people is often the #1 challenge faced by small business owners. Lessons are often learned the hard way through bad hires and expensive mistakes. In this episode, Clint Smith, Founder and CEO of CareerPlug, will share tips on how to build a winning team to help you grow your business. [01:13]  Where to start when you want to grow [02:31]  How to attract the right people to your team [03:48]  How to build your hiring process [04:40]  How to evaluate candidates the right way [05:42]  How to make the right decisions when hiring [07:30]  How to onboard a new employee the right way Download a free copy of Clint Smith’s book, How to Hire. This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP  

Despite your best efforts to develop a competitive compensation program, there may be times, such as when inflation is elevated or during a tight labor market, that employees increasingly try to negotiate their pay. Listen in as we cover some steps to help employers prepare for and manage pay raise requests: [00:46] Understanding applicable laws [02:40] Having a compensation philosophy and being open about pay practices [03:44] Knowing the market and competitors [05:27] Conducting employee "stay" and exit interviews [06:28] Evaluating a pay raise request [07:45] Communicating with the employee [09:25] Considering options beyond raises This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

Excited but unsure what to expect, ADP’s Small Business Services launched Grit & Wisdom, it’s first-ever contest of this kind, which called for small business owners based in the U.S. to share their best advice for success. The entries revealed not just the journey of building businesses but the passion and perseverance that fuel success every step of the way. Listen to learn more about the great insights from Grit & Wisdom: [0:57] What was the Grit & Wisdom contest [3:11] Advice themes noted from the entries [7:13] Advice from owners based on company size [8:14] Advice from owners based on geographic location [10:03] Where to view the advice To learn more visit adp.com/gritandwisdom This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP  

Are you prepared for tax season? Get answers to the most common questions small business owners have from our guest, Kelly Phillips Erb, a recognized tax attorney and writer. We’ll dive into how to leverage an accountant’s expertise as a partnership, helping you from preparation to long-term planning. Listen in as we cover: [02:16] Tax preparation & what businesses can provide up front to their CPA [03:56] Most common mistakes that small businesses make during tax season [07:26] Common tax deductions or credits [10:06] Partnering with your CPA for long-term business goals This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

When it comes to closing out the year successfully, considering year-end bonuses, providing W-2 forms, and furnishing annual tax credit notices to employees are three important undertakings for employers. In this episode, we’ll provide guidance to help you navigate these end-of-year responsibilities. Listen in as we cover: [0:44] General considerations for end-of-year bonuses [2:45] Overtime implications of bonuses [4:53] Tax implications for bonuses [5:53] W-2s: Timelines & how to furnish to employees [8:17] Required tax notices, like EITC, & key things to know This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

Typically, when an employee requests leave for family, medical, bereavement or other reasons, their request is legitimate. However, on occasion, some employees may try to take advantage of their leave benefits. So, what can employers do to help prevent this misuse from occurring, and how do they address it if it does occur? Listen in as we cover ways to help prevent and address misuse of leave. We’ll discuss: [0:57] Employer and employee trust [1:37] Examples of leave misuse [2:14] How to address suspected leave misuse [3:08] Using proactive policies and procedures [4:48] Requiring notice of leave [5:31] Seeking documentation [7:09] Implementing data analytics [8:50] Offering training and considering company culture This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

ICHRAs (individual coverage health reimbursement arrangements) are a relatively new type of health plan that allows employers to offer their employees a tax-free allowance to purchase benefits. While ICHRAs are growing in popularity, many businesses are hazy on the details. Unfortunately, myths and misperceptions about ICHRA could lead a business to dismiss a benefits option that may be right for them.  Listen as we debunk: [2:46] Myth #1: The marketplace has challenges — ICHRA can’t be good insurance. [4:30] Myth #2: A business with no HR department doesn’t have access to enough resources to set up an ICHRA. [5:48] Myth #3: It’d be easy for most businesses to administer an ICHRA on their own. [7:01] Myth #4: Old HRA models didn’t fit the business before; new ones are probably no different. [8:17] Myth #5: Employees will be overwhelmed by the choices in the insurance marketplace. [10:25] Myth #6: Employees won’t spend their benefits allowance on health-related expenses. [12:01] Myth #7: Switching to an ICHRA will be a pain. This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This is informational only and not intended as tax or legal advice. Should you have questions you should consult with a tax or legal advisor. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

An employee handbook is one of the most important documents an employer can maintain. Why do so many employers consider it essential? We'll cover these reasons, and dive into the ways an employee handbook can help you. Listen in to learn more about: [0:57] Formalizing policies [1:40] Meeting state and local policy and notice requirements [3:24] Supporting the onboarding process [4:04] Guiding employment decisions [4:31] Reinforcing at-will status [6:08] Informing employees if they have questions or concerns [7:03] And policies considered must-have for a handbook Learn more about our RUN Powered by ADP® bundles and how our Employee Handbook Wizard can help you create your employee handbook. This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP  

Interviews are an important part of the hiring process, helping you gather job-related information that you typically can't find through resumes and applications alone. To be effective, interviewers should prepare and ask the right questions. Candidates for the same job should generally be asked the same set of core questions. Here are six key inquiries to consider for your core interview questions, along with the reasons for asking them — and what to look for in responses. Listen in as we cover the following interview questions: [1:00] “What do you like and dislike about your most recent job?” [2:21] “How do you approach a task that you find challenging?” [2:50] “Can you describe a work disagreement you've had with a colleague or supervisor and how you handled it?” [3:25] “Can you tell me about your biggest work accomplishment, how you achieved it, and why you're most proud of it?” [3:58] “Can you discuss a time when a client or customer was unhappy with you and how you responded?” [4:40] “What is the most important thing we should remember about you when we're making our decision?” This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

The end of the employer-employee relationship is an inevitable part of running a business and requires special care. To help you manage your next employee separation, we address some common misconceptions about the termination process, and help you know the facts. Listen in as we cover: [0:43] At-will employment [3:11] Final pay timing [4:26] Method of final pay [5:56] Return of company equipment [7:59] Entitlement to unemployment benefits [8:37] Recordkeeping post-employment [9:40] Pay for unused vacation & sick leave [11:18] Exit interviews This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

Open enrollment is the period when employers who offer company-sponsored benefits allow their eligible employees to choose or change their benefits to best meet their needs. Whether you’re offering group health benefits for the first time or are a seasoned employer, these five tips could help your business have a more efficient (and smoother) open enrollment. Listen in as we cover: [1:59] Where to begin [2:36] Employee input to inform a good benefits strategy [3:13] How to help your strategy be current and compliant [6:00] What information and data to gather [6:52] Identifying ways to improve the process This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  This is informational only and not intended as tax or legal advice. Should you have questions you should consult with a tax or legal advisor. All insurance products will be offered and sold only through Automatic Data Processing Insurance Agency, Inc., its licensed agents or its licensed insurance partners; One ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. Certain services may not be available in all states with all carriers. Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.  Privacy at ADP

Non-exempt, non-exempt salaried and exempt employee classifications are some of the most misunderstood terms when it comes to the federal Fair Labor Standards Act (FLSA). Unfortunately, misunderstanding these terms and the rules that govern them can result in costly penalties. We’ll go over what employers need to know about these classifications and more. Listen in as we cover: [0:52] What are non-exempt employees? [1:42] What are non-exempt salaried employees? [2:25] Are “salaried” and “exempt” the same? [2:57] How to calculate overtime for non-exempt salaried employees [4:04] Keeping accurate time records for non-exempt employees [5:24] Pay requirements for unauthorized overtime [5:56] What are exempt employees? This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date.  Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners. Privacy at ADP