£500k Fraud & a Murder Conviction: Inside Motor Finance with DSG’s Laura Jones

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How It Is

The Compliance Guys

28 episodes

3 days ago

Welcome to the How It Is Podcast, where we tell you how it is! Dive into the realities of building a business, navigating the auto finance industry, and mastering compliance. We share unfiltered conversations about the highs, the lows, and everything in between—offering insights, tips, and stories from the front lines. Whether you're a business owner, a professional in motor finance, or simply curious about the challenges of a highly regulated industry, this podcast gives you the real deal. No fluff, no filters—just how it is.

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£500k Fraud & a Murder Conviction: Inside Motor Finance with DSG’s Laura Jones

How It Is

23 minutes 52 seconds

3 months ago

£500k Fraud & a Murder Conviction: Inside Motor Finance with DSG’s Laura Jones

In this explosive episode of How It Is, Jon is joined by Laura Jones from DSG to uncover the jaw-dropping reality of today’s motor trade. From a £500k fraud case and a murder conviction, trying to get FCA authorised? Laura reveals what really happens behind the scenes of the motor finance world.We dive deep into compliance, dealer onboarding, and the challenges of fraud prevention in an industry evolving faster than ever. With insights into how tech is changing the game, Laura opens up about DSG’s rigorous vetting process, why social media is essential in modern sales, and how the Consumer Credit Act is outdated and causing chaos.Whether you're a dealer, broker, or simply curious about the underbelly of the car industry, this episode is full of unfiltered truths, hard-hitting stories, and valuable lessons.🔑 What You’ll Learn:Why DSG turns down certain dealersHow fraud is evolving post-COVIDThe power and pitfalls of tech in the tradeDSG’s unique onboarding & compliance strategiesLaura’s leadership journey in a high-risk industry🎧 Listen & Subscribe:👉 Spotify: https://open.spotify.com/show/14YEU0UkAOGpdWbazdZ19W?si=QFJhoDO2Q7CrcYDHiMaMEA🎥 YouTube: https://www.youtube.com/channel/UCx6rha39hiiHtbGoHVFnTGA🍎 Apple Podcasts: https://podcasts.apple.com/us/podcast/how-it-is/id1783785566🎞 Amazon Music: https://music.amazon.co.uk/podcasts/e12b1c97-e5d0-4d11-8fcd-ca31a0ea12a1/how-it-isChapters:00:00 – Dealer red flags and wild onboarding stories01:08 – Why DSG only hires people who’ve sold cars02:34 – The job has changed: compliance, lenders, and stress04:08 – New tech, new challenges, and staying adaptable05:36 – Online vs in-person car buying07:02 – Vetting dealers: home traders, fraud, and due diligence09:00 – Identity theft and rising fraud cases11:29 – The cost of ignoring fraud prevention13:00 – What needs to change in the industry14:47 – Culture, trust, and building DSG from the ground up17:25 – Field sales then vs now20:00 – Structure, CRM, and personal responsibility22:50 – Final thoughts and core valuesLaura Jones:🔗 https://www.linkedin.com/in/laura-jones-8a609057?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3Br07rUGrwTZuZAOWpFbubLg%3D%3DDSG:🌐 https://dsgfs.com/connected/🔗 https://www.linkedin.com/company/dsg-finance-group🚀 For more from The Compliance Guys & compliance insights:🔗 https://linktr.ee/TheComplianceGuys#motortrade #automotive #howitis #podcast #carsales #carfinance #vehiclefinancing