Having a great concept isn’t enough—if no one knows about your bar, restaurant, or hotel, it doesn’t matter. Marketing isn’t about throwing up random social media posts and hoping for the best—it’s about strategy, execution, and consistency.

In this episode ofHospitality Reinvented, Doug Radkey dives into the Marketing Playbook—a structured approach to guest awareness, engagement, and retention. Learn how to map out your guest journey, refine your brand messaging, build a profitable database, and implement a marketing strategy that actually delivers ROI.

Stop guessing. Start growing. Listen now!