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Hospitality Insights
Radu Dan
45 episodes
2 days ago
This is the world of hospitality with its successes and failures. Join us to hear from industry professionals and catch all the latest insider info and behind-the-scenes stories of their journey. New episodes drop on the 1st and 15th of every month, make sure to follow us and leave a review wherever you're tuning in from. ➡️True24FPS is the only content creation and social media management service provider focusing exclusively on Jersey's Hospitality Industry. ✅We turn your social media followers into loyal guests ➡️ www.true24fps.com
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All content for Hospitality Insights is the property of Radu Dan and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This is the world of hospitality with its successes and failures. Join us to hear from industry professionals and catch all the latest insider info and behind-the-scenes stories of their journey. New episodes drop on the 1st and 15th of every month, make sure to follow us and leave a review wherever you're tuning in from. ➡️True24FPS is the only content creation and social media management service provider focusing exclusively on Jersey's Hospitality Industry. ✅We turn your social media followers into loyal guests ➡️ www.true24fps.com
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Careers
Business
Episodes (20/45)
Hospitality Insights
From Seed to Cup: Growing Tea in Jersey | Hospitality Insights | Ep. 45

"Tea is the second most consumed beverage in the world after water, but most people have no idea how it ends up in their cup."Discover the journey from seed to sip with Jersey Fine Teas. It's not just about flavour; it's about understanding the art and science behind every leaf. In this episode of HospitalityInsights, Matt Bartlett shares his journey of cultivating tea in Jersey's unique microclimate, blending horticultural expertise with a passion for innovation. From growing unusual crops to creating distinctive tea blends, this episode dives into the challenges and triumphs of pioneering Jersey's tea industry.Fun Fact: Did you know that all types of tea—green, white, black—come from the same plant? It's the processing/harvesting methods that makes all the difference.CHAPTERS:00:00 - Intro00:58 - Starting Jersey Fine Tea03:40 - Climate for Growing Tea in Jersey06:12 - Challenges of Tea Cultivation in Jersey08:04 - Tea Production Timeline from Seeds10:56 - Tea Blending Process12:18 - Brewing Techniques for Tea14:42 - Tasting the New Tea Blend18:15 - From Seed to Cup: The Journey20:27 - Ensuring Consistency in Tea Quality22:06 - Tea Processing Methods25:40 - Choosing Quality Tea28:23 - Community Response to Jersey Fine Tea34:07 - Future Plans for Jersey Fine Tea35:46 - Where to Find Jersey Fine Tea37:30 - Purchasing Jersey Tea38:42 - Final Thoughts on Tea➡️This episode was brought to you by www.true24fps.com the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry.🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS.✅Support us to continue bringing more stories like this: https://ko-fi.com/hospitalityinsights➡️*Podcast Recording Studio: www.jerseypodcast.co.uk*#HIPJersey #HospitalityInsights #HospitalityPodcast

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6 months ago
39 minutes 11 seconds

Hospitality Insights
The Future of Jersey Hospitality | Hospitality Insights | Ep.44

We’re excited to announce the release of our episode of Hospitality Insights featuring the co-CEO of the Jersey Hospitality Association, Marcus Calvani.In this episode of Hospitality Insights, we dive deep into the current challenges facing the hospitality industry in Jersey. Join us as we explore the pressing issues and potential solutions for a thriving future:


- The impact of Brexit and COVID-19 on staffing and operational costs in the hospitality sector.- The importance of a vibrant hospitality industry for the overall quality of life on the island.- Insights on the relationship between the private sector and government in driving economic growth.- The role of the Jersey Hospitality Association in advocating for industry needs and member support.- Future strategies for enhancing the visitor economy and balancing various industries on the island.


CHAPTERS:00:00 - Intro01:19 - Last 18 Months Reflection07:09 - Importance of Hospitality Industry10:24 - Visitor Economy Strategy Overview14:16 - Government Relationship Insights18:01 - World Permits Explained26:43 - Immigration System Revisions28:16 - Tunnel to France Discussion31:13 - Inter-Island Connectivity Issues35:54 - DFDS and Brittany Ferries Overview39:36 - True24FPS Insights40:27 - Joining the JHA Benefits44:29 - Ana's Journey to JHA51:10 - Importance of Paid Membership54:33 - JHA's Impact on Industry57:20 - Marcus' Pride in Achievements01:01:38 - Future Focus for the Industry01:01:55 - Fixing Jersey's Economy Strategies01:05:25 - Jersey's Economic Solutions01:09:15 - Jersey's Economic Challenges01:12:00 - Finding Marcus01:14:47 - Outro

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8 months ago
1 hour 18 minutes 5 seconds

Hospitality Insights
Mental Health in Jersey: Challenges and Solutions | Hospitality Insights | Ep. 43

This episode tackles mental health challenges across all sectors in Jersey. We discuss the pressures people face at work, the rise in mental health struggles, and how we can create supportive environments. Featuring Matt Falla from Man Club Jersey, we talk about breaking stigma, coping strategies, and the importance of community in helping people speak up. Learn how to spot early signs of struggle and what we can all do to support each other. Whether you’re at work, at home, or just care about mental health, this conversation offers practical advice and hope. Join us, share your thoughts, and let’s keep the discussion going.

*Get in touch with Man Club Jersey:*Website: https://man-club.org/Insta: https://www.instagram.com/manclubjerseyFacebook: https://www.facebook.com/manclubjerseyMatt’s phone number: 077977 43808

CHAPTERS: 00:00 - Intro 01:30 - Mental Health Statistics, Awareness, Trends 05:55 - White Collar vs Blue Collar, Employment, Stress 08:18 - Importance of Talking, Communication, Support 11:05 - How to Spot Someone Struggling, Signs, Help 17:41 - Is Jersey Prepared for Mental Health Problems, Readiness, Resources 20:25 - Magic Mushrooms, Psychedelics, Therapy 21:55 - How Do Mushrooms Work, Mechanism, Effects 24:05 - War on Drugs, Policy, Impact 26:10 - How Jersey Can Benefit from Mushrooms, Potential, Legalization 29:20 - Who Is Behind All of This, Advocacy, Organizations 32:12 - Man Club, Support Groups, Community 37:38 - Saving Lives, Prevention, Mental Health 39:20 - Man Club - What It Is, Overview, Purpose 40:34 - External Factors That Lead to Suicide, Causes, Risk Factors 42:54 - How to Find Man Club, Resources, Location 46:13 - Outro

➡️Podcast recording studio: jerseypodcast.co.uk ➡️This episode was brought to you by www.true24fps.com the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry.

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9 months ago
46 minutes 35 seconds

Hospitality Insights
Small Restaurant and The Real Challenges | Hospitality Insights | Ep. 42

Step inside a family-run restaurant for an honest, unfiltered look at Jersey's hospitality scene. Experience the raw truth about running a successful establishment through the eyes of Ollie from Off The Rails, as he shares authentic insights into the daily challenges and triumphs of island hospitality.


Discover how this local restaurateur navigates everything from staff management and customer service to business growth and community building. Learn about the realities of operating a family restaurant, including the impact of seasonal changes, pricing pressures, and the delicate balance of maintaining quality while training young staff.


From innovative brunch concepts to creative solutions for year-round success, this episode explores how small independent restaurants can thrive in Jersey's competitive market. Ollie reveals his journey from training professional to restaurant owner, sharing valuable lessons about adaptation and resilience in the hospitality industry.


Get an insider's perspective on the unique challenges of Jersey's hospitality scene, including staffing solutions, weather dependencies, and the importance of building strong community connections. Perfect for anyone interested in the restaurant business or curious about the real stories behind your favourite local eateries.


CHAPTERS:

00:00 - Intro

01:09 - Off the Rails Restaurant

04:07 - Weather Impact on Business

06:24 - Family Run Business Challenges

08:10 - Downsides of Family Business

12:05 - Restaurant Idea Generation

14:28 - Jersey's Food Scene Overview

15:52 - Desired Cuisines in Jersey

19:55 - A through Z Food & Beverage

22:14 - Deep Involvement in Business

24:32 - Current State of the Industry

27:57 - Managing Rising Costs

31:15 - Jersey's Tidal Power Research

36:35 - Chiropractic School in Jersey

38:04 - Recommendations for the State

39:04 - Rising Wages Discussion

42:23 - Understanding the System

48:00 - Staffing Challenges

53:16 - Future Plans for Off the Rails

54:41 - Opening New Restaurant Location

56:45 - Planning Christmas Parties

1:00:20 - FoodJ Overview

1:04:28 - Social Media Strategies

1:07:01 - Outro


➡️This episode was brought to you by www.true24fps.com the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry.


🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS.


✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights


#HIPJersey #HospitalityInsights #HospitalityPodcast

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11 months ago
1 hour 7 minutes 33 seconds

Hospitality Insights
What's on the Roc? | Hospitality Insights | Ep.41

This is a conversation with the founder of roc.je Colm Farrington. Explore how roc.je is transforming Jersey's hospitality scene with a user-friendly platform that connects locals and visitors to essential services and experiences. By combining technology, community engagement, and a focus on user experience, the platform has the potential to revolutionise how locals and visitors interact with the island. CHAPTERS: 00:00 - Intro 01:14 - What is roc.je 03:08 - Information Gathering Process 07:01 - Origin of the Idea 08:28 - Monetization Strategies 10:32 - Ranking Criteria for Users 13:18 - Business Model Sustainability 17:49 - True24FPS: Social Media Management 18:59 - Target Audience for Ads 21:55 - Roc Data Utilization 25:40 - Business Collaboration Opportunities 28:15 - Improving Food.je 32:28 - Future Plans and Vision 35:15 - Discussion with Jersey Hospitality Association 38:57 - Best Wishes for Your Journey 41:26 - Connecting with Colm Farrington 43:16 - Outro ➡️This episode was brought to you by www.true24fps.com the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast

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1 year ago
43 minutes 49 seconds

Hospitality Insights
From Finance to Fine Chocolates | Hospitality Insights | Ep.40

Join us for a delightful episode of Hospitality Insights as we dive into the world of chocolate making with Evelyn Day from Chocadyllic. Evelyn has had the pleasure to create chocolates and chocolate sculptures for many lovely clients including but not limited to Sony, Brighton Royal Pavilion, the London Chocolate Festival, Visit Jersey, Jersey Uncovered, the Moorings, the Mayfair, Hawksford and more. Renowned for her stunning chocolate sculptures and bonbons, Evelyn shares her inspiring journey from a career in finance to launching her own chocolate business. Discover the passion behind her mouthwatering creations, made with local ingredients like Jersey Dairy and Indica Spiced Rum distilled locally in St Helier by Channel Islands Liquor Company

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1 year ago
1 hour 24 minutes 12 seconds

Hospitality Insights
Hospitality Unfiltered, the state of the Industry | Hospitality Insights | Ep.39

Steve Walker, head chef at the Somerville Hotel, shares insights on the challenges facing Jersey's hospitality industry.


From rising costs, taxes and workforce shortages to mental health concerns, the sector is facing a perfect storm.


How can we weather this storm and ensure a sustainable future for hospitality in Jersey? Join the conversation and share your thoughts in comments.

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1 year ago
1 hour 40 minutes 27 seconds

Hospitality Insights
Pairing wine with popular dishes in Europe | Hospitality Insights | Ep.38

➡️Watch the previous episode with Alexandru: https://youtu.be/wiBkMEyJaa8 In today's podcast, we're diving into the art of pairing wine and food while holidaying in some of the most popular European destinations for islanders. Joining us to guide you through this delightful journey is Alexandru Dan, the Head Sommelier from ⁠The Atlantic Hotel⁠. ➡️This episode was brought to you by www.true24fps.com the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast

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1 year ago
1 hour 3 minutes 19 seconds

Hospitality Insights
Being a Foodie in Jersey | Hospitality Insights | Ep.37
✅Do you know what a food wanker is? If not, you'll find out in this episode. Join our guest Mike Dean, the local food blogger from thefoodwanker.com, as he explores the unique experience of being a foodie in Jersey. ➡️This episode was brought to you by www.true24fps.com, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 3 minutes 45 seconds

Hospitality Insights
The ambitions of a young hospitality entrepreneur | Hospitality Insights | Ep.36
✅Today we explore Lily-Rose Fenn's exciting plans for St Helier's Waterfront Horizon complex. The daughter of Sarah Ransom from Ransoms Tearoom, Lily is set to open a cozy café in Horizon East and a chic bar and restaurant in Horizon West.Inspired by her travels and experience in London's hospitality industry, Lily aims to celebrate her island roots while introducing fresh ideas. Tune in to hear about al fresco dining with stunning marina views and what’s in store for diners at the Horizon Waterfront. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 6 minutes 59 seconds

Hospitality Insights
Running a Pub in Jersey, Insights and Challenges | Hospitality Insights | Ep.35
In this episode, we chat with Keith O'Connor, the manager of Post Horn pub. With over 36 years in hospitality, Keith shares why pubs are so important to communities and the challenges of keeping them open, like rising alcohol taxes and staff shortages. Tune in for a great conversation about the heart of pub culture and what it takes to keep it going. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
59 minutes 42 seconds

Hospitality Insights
The journey from Kitchen Porter to Chef | Hospitality Insights | Ep.34
✅In this week's episode, we’re thrilled to welcome Alexandru Sandu, the Senior Chef de Partie at Samphire Restaurant. Alexandru's journey is a true testament to hard work and dedication, starting from the humble position of Kitchen Porter and rising through the ranks to his current role. Join us as we delve into Alexandru's inspiring career path, exploring his early days in Ormer’s kitchen and his transformative experience at Highlands College. There, he honed his culinary skills and advanced his passion for becoming a better chef. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
53 minutes 11 seconds

Hospitality Insights
A disciple of Auguste Escoffier on a mission | Hospitality Insights | Ep.33
✅Today, we are thrilled to welcome Gary Benton, a highly experienced chef, to our podcast. Recently honoured as a Disciple of Escoffier, Gary shares his remarkable career journey with us. In this episode, we delve into his new mission to preserve the legacy of Escoffier and his efforts to make the local hospitality industry a better place. Disciples Escoffier International is a non-profit association created in Nice in 1954, dedicated to the culinary arts and the transmission of knowledge. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 27 minutes 23 seconds

Hospitality Insights
In Hospitality from the age of 15 | Hospitality Insights | Ep.32
✅Our guest today is Thomas Burford, the General Manager of L'Horizon Beach Hotel & Spa. We'll chat about Thomas's journey in the hospitality industry, starting when he was just 15 years old up to now. ✅We'll also talk about how his team makes sure guests have great experiences, the problems he deals with at work, and why being part of a hotel group is beneficial. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 2 minutes 32 seconds

Hospitality Insights
Jersey's Fresh Produce in the New Normal | Hospitality Insights | Ep.31
✅Today's guest is Paul Conway from Homefields Farm Shop He'll talk about Jersey farming and how his company is helping chefs and farmers teaming up. ✅We'll also discuss why local produce matters and why farmers are so important for our Island. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 8 minutes 29 seconds

Hospitality Insights
From Michelin to Work-Life Balance | Hospitality Insights | Ep.30
✅Today’s guest is Michael Cruickshank, Head Chef at Dandy Coffee Shop. We are talking about his Michelin background, but also the transition from “being chained to a stove” to to finding a better work-life balance with his current role. See what his advice is if you would like to continue in the industry, but in a more manageable way. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management service provider focusing *exclusively* on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
50 minutes

Hospitality Insights
Hospitality: Which Way? | Hospitality Insights | Ep.29
🆕Check out the latest episode of Hospitality Insights with the Minister for Sustainable Economic Development, Kirsten Morel. 🆕We are going to hear from him how big of a priority hospitality is at the government level. 🆕What could have been done better, and what can be done moving forward to keep this industry alive. ➡️This episode was brought to you by True24FPS, the only content creator and social media marketing management services focusing exclusively on the local Hospitality Industry. 🚀Get in touch at radu@true24fps.com and turn your followers into loyal *Guests* with True24FPS. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 24 minutes 50 seconds

Hospitality Insights
The Story of Genuine Jersey | Hospitality Insights | Ep.28
✅In this episode we are talking the importance of Genuine Jersey. ✅The Association was formed to celebrate local artisans, farmers, bakers, growers and craftsmen, ensuring that their products can be easily recognised as being made in Jersey through the Genuine Jersey brand. ✅We'll take a closer look at how it affects local farming, highlight the awesome work of our homegrown producers, and explore two must-know exports: the tasty Jersey Royals and the amazing Jersey milk. ➡️Hospitality Insights Podcast was brought to you with the help of our friends from: 🏯*Kyoto Restobar* - an amazing Jersey based Japanese restaurant specializes in sushi and izakaya, offering a wide range of mouth-watering dishes. Book your table now or order online to experience the best on Island Japanese experience at https://kyotorestobar.je Whether you're in the mood for classic sushi rolls or flavorful izakaya plates, Kyoto Restobar has something for everyone. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights ➡️True24FPS is the only videography service provider focusing exclusively on the local Hospitality Industry. ✅We solve hospitality problems with cinematic video content! 🎬 https://www.true24fps.com #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
1 hour 28 minutes 18 seconds

Hospitality Insights
Managing a wine list of almost 500 wines | Hospitality Insights | Ep.27
Check out the latest episode of Hospitality Insights with Alexandru Dan, Head Sommelier at The Atlantic Hotel. Having earned the title of "Best Sommelier in Romania" in 2007 and 2023, Alexandru's expertise extends beyond borders. In 2009, he graduated from the Wine School in Miami, and in 2017, he completed the Sake Sommelier Academy in London, obtaining the prestigious NVQ Level 3 Diploma in Food & Beverage Management. Don't miss out on this fascinating conversation with Alexandru Dan, where he shares insights into the world of sommelier expertise and his rich experiences from the wine domain.
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1 year ago
1 hour 7 minutes 36 seconds

Hospitality Insights
Hospitality recruitment and its challenges | Hospitality Insights | Ep.26
➡️Check out the latest episode of Hospitality Insights with Lee Madden from GR8 Recruitment. In this episode we talk about the problems and the solutions of the hospitality industry in the recruitment process ➡️Hospitality Insights Podcast was brought to you with the help of our friends from: 🏯*Kyoto Restobar* - an amazing Jersey based Japanese restaurant specializes in sushi and izakaya, offering a wide range of mouth-watering dishes. Book your table now or order online to experience the best on Island Japanese experience at https://kyotorestobar.je Whether you're in the mood for classic sushi rolls or flavorful izakaya plates, Kyoto Restobar has something for everyone. ✅Support us to continue bringing more hospitality stories: https://ko-fi.com/hospitalityinsights ➡️True24FPS is the only videography service provider focusing exclusively on the local Hospitality Industry. ✅We solve hospitality problems with cinematic video content! 🎬 https://www.true24fps.com #HIPJersey #HospitalityInsights #HospitalityPodcast
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1 year ago
57 minutes 23 seconds

Hospitality Insights
This is the world of hospitality with its successes and failures. Join us to hear from industry professionals and catch all the latest insider info and behind-the-scenes stories of their journey. New episodes drop on the 1st and 15th of every month, make sure to follow us and leave a review wherever you're tuning in from. ➡️True24FPS is the only content creation and social media management service provider focusing exclusively on Jersey's Hospitality Industry. ✅We turn your social media followers into loyal guests ➡️ www.true24fps.com