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Hospitable Hosts
Hospitable
102 episodes
14 hours ago
In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the unpredictability of the market and the need for adaptability in the face of changing trends. For more information: https://www.sojourneycollect...
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Entrepreneurship
Business
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All content for Hospitable Hosts is the property of Hospitable and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the unpredictability of the market and the need for adaptability in the face of changing trends. For more information: https://www.sojourneycollect...
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Entrepreneurship
Business
Episodes (20/102)
Hospitable Hosts
From Chaos to Control: How Mogul Transforms Airbnb Hosting
In this episode of the Hospitable Hosts podcast, we chat with Emily Tungala, a Senior Product Manager at Hospitable, about the Mogul offering designed for short-term rental hosts. Emily shares insights into the challenges faced by hosts, the diverse audience that benefits from Mogul, and her personal experiences as a host using the platform. The conversation highlights how Mogul streamlines operations, enhances professionalism, and provides tools for growth, while also discussing futur...
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6 days ago
19 minutes

Hospitable Hosts
Hospitable Town Hall, August 6, 2025
In this Hospitable Town Hall, the team reviewed the launch of an automated security deposit product and presented results from Hospitable's dynamic pricing tool, which has shown significant improvements in occupancy and revenue rates. Hospitable also demonstrated new calendar rule set features and product updates across various platforms, and discussed future feature releases. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking ...
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1 week ago
1 hour 4 minutes

Hospitable Hosts
Scaling Property Management Business: the Story of Brendan Thompson
In this episode of the Hospitable Hosts podcast, we welcome Brendan Thompson, entrepreneur, real estate investor, and Co-founder of Oikos Property Ventures. Brendan manages 27 short-term rental properties and uses Hospitable to streamline operations. Brendan shares his unique journey into the short-term rental space, starting with his background in the non-profit world, then developing software for short-term rentals, and ultimately growing a property management business. He also discusses t...
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1 week ago
18 minutes

Hospitable Hosts
Scaling Short-Term Rentals: From One Room to 20+ Properties with Host My Nest
In this episode of the Hospitable Hosts podcast, Waigwa shares his journey from a single-room rental in London to managing over 20 properties. He discusses the evolution of his business, the challenges of maintaining high standards in guest experiences, and the importance of building trust with property owners. Waigwa emphasizes the need for patience and consistency in the short-term rental market and offers insights into how he differentiates his services to attract property owners. For more...
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2 weeks ago
16 minutes

Hospitable Hosts
Hospitable Town Hall, July 23, 2025
At this Hospitable Town Hall, the team reviewed the evolution and success of the company's direct booking product, Direct Premium, which has seen significant growth since its launch in 2023. Hospitable introduced new multilingual features and discussed upcoming improvements, including branded emails, security deposits, and expanded regional availability. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect y...
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3 weeks ago
1 hour 7 minutes

Hospitable Hosts
From STR Side Hustle to Full-Service Property Management Business with Hidden JEM Hosting
In this episode of the Hospitable Hosts podcast, we chat with Josh Difani, Licensed Realtor and Owner of Hidden JEM Hosting, offering full-service property management in Northeast Oklahoma, Northwest Arkansas, and Kansas City, KS. With over a decade of experience in real estate investing and sales, Josh specializes in selling real estate and managing short-term rentals for clients who want to make their investments passive. Currently, Josh manages 26 STR properties and uses Hospitable to str...
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3 weeks ago
21 minutes

Hospitable Hosts
Unlocking the Secrets of Successful Property Management with Wandermore Hosting
In this episode of the Hospitable Hosts podcast, Robert and Nicole from Wandermore Hosting share their journey of co-hosting 19 properties across the US. They discuss the challenges and strategies of managing properties remotely, the importance of guest communication, and the technology tools that help streamline their operations. They also delve into their process of finding and vetting property owners, the rewarding aspects of being short-term rental hosts, and how potential clients can con...
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1 month ago
20 minutes

Hospitable Hosts
Hospitable Town Hall, July 9, 2025
This Hospitable Town Hall covered various aspects of the company's operations, including new hires, product updates, and upcoming events. A significant focus was placed on the redesign and enhancement of the guest portal, aiming to improve user experience, security, and functionality. The team also discussed new features such as upsells and security deposits, as well as upcoming workshops and community engagement initiatives. Sleep easy, host confidently with Hospitable. Automate your ...
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1 month ago
1 hour 1 minute

Hospitable Hosts
Managing the Momentum: Ryan and Sara's Journey with Desert Concierge
On this episode of the Hospitable Hosts podcast, we're joined by Ryan Dumka and Sarah Crawford of Desert Concierge Management. They've scaled their short-term rental business to over $3 million in booking revenue. And they're here to share what it really takes to grow, automate, and thrive in this industry. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up ...
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1 month ago
25 minutes

Hospitable Hosts
From Rentals to Results: How Ehab Empowers STR Hosts to Win
Today’s guest is Ehab, the powerhouse behind Rehab with Ehab—an academy that’s helping short-term rental hosts level up their game. He’s not just an educator; he’s a hands-on property manager who knows what it takes to build and scale a thriving STR business. In this episode, we talk about how he got started, the lessons he teaches his students, and how tools like Hospitable help him streamline operations and focus on what matters most—growth and guest experience. Whether you’re a new host o...
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1 month ago
16 minutes

Hospitable Hosts
Hospitable Town Hall, June 25, 2025
In this Town Hall meeting, the Hospitable team introduced a new Owner's Portal feature designed to improve communication and transparency between property managers and their owners, with demonstrations of its key functionalities, including statement customization and KPI tracking. The team discussed various platform updates and improvements, including dynamic pricing strategies, guest verification, and security deposit handling, while also announcing upcoming changes to payment handlin...
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1 month ago
1 hour

Hospitable Hosts
From a 30-Year Career to Property Management with Amy Servis
On this Hospitable Hosts podcast episode, our guest is Amy Servis. She's a Hospitable customer on the Mogul Plan, and a property manager hosting in the Poconos area. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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1 month ago
22 minutes

Hospitable Hosts
Blending Marketing Expertise with a Passion for Hosting: Libby Ross’ Journey
On today's episode of the Hospitable Hosts podcast, we are speaking with Libby Ross of Co-Host Oklahoma. Libby is a Mogul plan user with 40+ properties. She's here to tell us a lot more about her experience going into hosting and her experience with Hospitable. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off...
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2 months ago
18 minutes

Hospitable Hosts
Hospitable Town Hall, June 11, 2025
In this Hospitable Town Hall, the team introduced a new format focusing on single themes for each upcoming Town Hall. This time, the Hospitable team focused on AI features, particularly the AI Copilot voice command system for managing bookings and guest information. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and ...
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2 months ago
1 hour 1 minute

Hospitable Hosts
Mastering Booking.com with Joanne Whitby-Lee by Hospitable Hosts
On this episode of the Hospitable Hosts podcast, we are joined by Joanne Whitby-Lee, Area Manager at Booking.com. Joanne is responsible for the leadership of teams across Australia and oversees the management of Booking.com's accommodation partners. We discussed Hospitable’s integration with Booking.com, and how that makes it easier than ever for hosts to list and manage their properties on Booking.com directly through the Hospitable platform. Sleep easy, host confidently with Hospitab...
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2 months ago
29 minutes

Hospitable Hosts
From Marketing Pro to Professional Property Manager with Casa Co-Host
On today's episode of the Hospitable Hosts podcast, our guest is David Hillar from Casa Co-host located in Toronto, Ontario, Canada. We're going to hear a bit more about how David has grown his business and how he became an investor in Hospitable as well as a customer. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get...
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2 months ago
19 minutes

Hospitable Hosts
Hospitable Town Hall, May 28, 2025
At this Hospitable Town Hall, the team shared updates on various product features, including payment solutions, rental agreements, and a new guest ID verification system, along with the launch of a private pilot for a security deposit feature. The meeting covered upcoming integrations and community updates, with discussions about the guest portal's development and future improvements, including host visibility and third-party vendor support. Sleep easy, host confidently with Hospitable.  ...
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2 months ago
1 hour

Hospitable Hosts
From Airbnb’s Early Days to Direct Booking Powerhouse: Erika Sampaio’s Journey
What does it take to evolve from one of Airbnb’s very first hosts to running a thriving short-term rental business with a growing portfolio of luxury properties? Erika Sampaio, founder of Manage This Home, joins us to share her remarkable 16-year journey in hospitality—from navigating the chaos of early OTA management, to pivoting during the pandemic, to building a resilient, guest-first brand in New York’s competitive Catskills market. You can connect with Erika via her website and Instagra...
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2 months ago
25 minutes

Hospitable Hosts
Throwback Masterclass: The Importance of Short-Term Rental Host Communities & Advocacy
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on September 29, 2023. On this episode, we are joined by STR experts Theron Lewis of STRHero and David Krauss of Rent Responsibly to share their insights wit...
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2 months ago
1 hour 6 minutes

Hospitable Hosts
Feature Your Business in the Host Planet Playbook
On today's episode of the Hospitable Hosts podcast, we're speaking with James Varley from Host Planet. James will tell us a bit more about Host Planet and how you can use their resources to learn more about hosting, get some tips and tricks from them and from industry experts. James will also tell us more about the Host Planet Playbook, something that we're collaborating with them on over the next couple of months, and that you can get involved in. Click here to learn more and sign up. Sleep ...
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3 months ago
16 minutes

Hospitable Hosts
In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the unpredictability of the market and the need for adaptability in the face of changing trends. For more information: https://www.sojourneycollect...