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HFS PODCASTS
HFS
304 episodes
19 hours ago
HFS PODCASTS extract a real and unfiltered view of business operations and the world today and in the future. Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.
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Technology
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All content for HFS PODCASTS is the property of HFS and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
HFS PODCASTS extract a real and unfiltered view of business operations and the world today and in the future. Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.
Show more...
Technology
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Unfiltered Stories | Amdocs looks to lead Services-as-Software revolution
HFS PODCASTS
30 minutes 11 seconds
5 months ago
Unfiltered Stories | Amdocs looks to lead Services-as-Software revolution

In this episode of HFS Unfiltered Stories, Saurabh Gupta, President of Research and Advisory Services at HFS Research, chats with Gil Rosen, Chief Marketing Officer at Amdocs. They discuss Amdocs' bold move into broader IT services with the launch of Amdocs Studios. Gil explains how Amdocs is uniquely positioned to lead the emerging "services as software" revolution by leveraging its product-led heritage, deep R&D capabilities, and extensive experience in large-scale digital transformations.

The conversation explores how Amdocs is working to transcend its telecom roots and redefine the future of IT services.

Key discussion points include:

  • Amdocs Studios Launch: Amdocs’ strategic expansion beyond telecom into broader IT services, with a focus on digital transformation, cloud, and user experience.
  • Leading Services as Software: How Amdocs’ robust R&D foundation empowers it to lead the "services as software" movement.
  • Rise of AI Agents: Amdocs’ vision for the future of customer engagement through AI-driven agents and personality engineering.
HFS PODCASTS
HFS PODCASTS extract a real and unfiltered view of business operations and the world today and in the future. Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.