This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh discusses HIQA's one-year overview report on the monitoring and inspection of International Protection Accommodation Services (IPAS) centres.

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh discusses the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) (Amendment) Regulations 2025 (S.I. No. 1 of 2025) which comes into effect on March 31, 2025, bringing significant updates to governance, infection prevention and control, residents’ rights, criteria for persons-in-charge, and visiting. Understanding these changes is crucial for compliance and quality care. For more information, contact info@hci.care.

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh delves into the key findings from HIQA’s inspection reports for IPAS Centres, showcasing both areas of good practice and high-risk concerns. By understanding these trends, you can implement proactive measures to enhance your centre’s operations, build trust with stakeholders, improve regulatory compliance and critically, ensure the well-being and safety of those in your care. If you require any support with HIQA compliance, contact info@hci.care.

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh presents a summary of the HIQA Inspection Findings in Nursing Homes from November 2023 to January 2024. The key high risk areas trending in the inspection findings are around Fire Precautions, Governance and Management, Records, Premises, Infection Control and Training and Staff Development.

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Research Officer at HCI. To support International Protection Accommodation Services, HCI held a webinar to discuss HIQA's newly released documentation in relation to the monitoring and inspection of IPAS services. In this discussion, IPAS providers gain an understanding of these key documents and HIQA's approach as they embark on the monitoring of the sector.

In June of this year, the UK Parliamentary and Health Service Ombudsman released a report summarizing their findings of their review of 22 patient safety incidents that were identified as avoidable deaths, with the aim of highlighting failings in systems and, support learning from the analysis. The report identified repeated broad themes of clinical failings leading to these deaths and also several factors that contributed to compounded harm experienced by the families of these patients following the deaths of their loved ones. This podcast is a recording of a webinar, presented by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh provides a summary of these clinical failings, and the resulting compounded harm, that provide learnings that are applicable across all of the health and social care sectors internationally.

This podcast is a recording of a webinar presented by Lisa McGrane, Best Practice Specialist at HCI. In this webinar, Lisa discusses the findings of HCI’s latest Summary of HIQA Inspection Findings in Nursing Homes during May to July 2023. Among the high risk areas trending include Governance and Management, Policies and Procedures, Staffing, Training and Staff Development, Records, Protection, Residents Rights, Premises and Fire Precautions. For more information contact HCI at info@hci.care.

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, Chief Research Officer at HCI. The provision of any form of health and social care is challenging due to the level of complexity involved with the service provision, but with the average age of many congregations increasing, assuring the quality and safety of the care provided to older members of Missionaries and Religious Orders is a priority. A comprehensive, robust governance and management framework is central to the provision of an effective service to ensure that service provides person centred care and strive to drive continuous improvement. With this in mind, HCI hosted this webinar to discuss what is required to implement a robust governance and management framework.

This podcast is a recording of a webinar presented by Oonagh Gilvarry, CTO at HCI. Within this webinar, HCI discusses the use of Gap Analysis as a process to provide a realistic internal assessment of services against the National Standards for accommodation offered to people in the protection process. The webinar looks at the 6 defined stages of gap analysis to ensure a comprehensive approach that will ensure the outcome provides a valuable roadmap to, not only achieving compliance, but driving continuous improvement in the quality and safety of the service provided. - Benchmarking compliance, the advantages to early preparation. - Gap Analysis templates to support a comprehensive approach. - Utilising the Gap Analysis Approach – the 6 Stages for Implementation and close out.

This podcast is a recording of a webinar presented by Oonagh Gilvarry, CTO at HCI. In this webinar Oonagh shares our knowledge and experience of conducting incident reviews in Mental Health Services. Oonagh discusses the challenges and pitfalls of incident reviews and explain what is required for an effective incident review process. For more information contact info@hci.care.

This podcast is a recording of a webinar held by Lisa McGrane, Best Practice Specialist at HCI and Oonagh Gilvarry, Chief Technical Officer at HCI. Lisa and Oonagh present a summary of the HIQA Inspection Findings in Nursing Homes from November 2022 to January 2023. The presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Fire Precautions, Governance and Management, Records, Premises, Residents' Rights, Infection Control and Training and Staff Development.

This podcast is a recording of a webinar whereby Oonagh Gilvarry presents the findings from the independent review of the mental health services of Tees, Esk and Wear Valley's NHS Foundation Trust. Oonagh discusses some of the 120 the failings in these cases as identified by the independent investigation and identifies the key system related learnings that should be considered by all mental health service providers.

In this podcast we mark International Women’s Day by chatting to one of HCI's female leaders, Patricia Fernandes, Director of Quality and Safety at HCI. The theme of IWD this year is #EmbraceEquity and aims to get people talking about why equal opportunities is no longer enough, we must also embrace diversity and inclusion. Patricia shares with us some insight into her career to date, her leadership style and some of the lesson’s she has learnt along the way.

This podcast is a recording of a webinar hosted by HCI and presented by Oonagh Gilvarry, Chief Technical Officer at HCI. Within this webinar, we discuss the use of a Gap Analysis as a process to kick start realistic internal assessment of services against the Draft Regulations for Providers of Home Support Services. The webinar looks at the 6 defined stages of gap analysis to ensure a comprehensive approach that will ensure the outcome provides a valuable roadmap to, not only achieving compliance, but driving continuous improvement in the quality and safety of the service provided. For more information contact info@hci.care or call 01 629 2559.

In this podcast, we are joined by Janine Higgins, Director of Quality Information Systems at HCI. Janine discusses change management and the important role it plays in supporting the success of a new technology implementation and adoption within an organisation. Janine also chats about some of the challenges to effective change management.

This podcast is a recording of a webinar presented by Clare Harney, Director of Digital Development at HCI. In Clare's presentation she discusses the importance of process mapping as a first step to digital transformation. She looks at healthcare as a Complex Adaptive System (CAS), mapping and improving a process in a CAS and how to find inefficiency, risk and bottlenecks in current processes. For further information contact HCI at info@hci.care.

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, CTO at HCI. HCI has completed detailed research of a number of seminal reports into catastrophic failings in healthcare across the UK and Ireland to identify the repeated failings that have directly impacted on the quality and safety of patient care. This webinar provides a summary of this research, including the identification of the prevalent themes that predicated tragic outcomes for patients, including inadequate governance, system and processes failures, poor communications and disempowerment of staff and patients. The webinar will also consider the controls and responsive models required by healthcare services to prevent recurrence of these tragedies.

Given Slaintecare's focus of moving the delivering care out of the acute setting and into the community where possible, there is now a need for Community Healthcare Organisations (CHOs) to examine their processes to look for opportunities to become more efficient. In this webinar, Clare Harney, Director of Digital Development at HCI, discusses what this change means for CHOs going forward and how Digital Health Transformation can help streamline processes across remote sites. The webinar covers: • Slaintecare and the shifting of care out of hospitals into the community where possible – what this shift in the burden of care means for CHO’s? • Digital Health Transformation – What is it and how it can help? Contact HCI for more information at info@hci.care.

In this recording of a webinar, Oonagh Gilvarry, CTO at HCI shares our knowledge and experience of conducting incident reviews. Oonagh discusses the challenges and pitfalls of incident reviews and explaining what is required for an effective incident review process. The webinar covers: - Knowing when an incident review is required - The challenges to an effective incident review process - Preparing for incident review - Building on incident review learning

In this podcast we are joined by Serena Horkan, Senior Quality and Safety Specialist at HCI and Abbey Farrelly, Quality and Safety Specialist at HCI. In the podcast Serena and Abbey offer guidance on what home support services should consider when implementing a quality and safety management system in their service. They discuss areas such as governance, developing processes and structures, internal auditing and the ongoing oversight and monitoring of the service. They also touch upon the Draft National Standards for Home Support Services and highlight some of the challenges facing homecare organisations at the minute.