What if every workplace complaint was a golden opportunity for positive change? In this inspiring episode of the Happy At Work podcast, host Tatiana Koval welcomes HR powerhouse and leadership strategist Traci Austin (founder of Elevated Talent Consulting) to reveal the secrets behind turning employee complaints into a launchpad for culture transformation.Traci draws on 20+ years of HR expertise—especially in trades and construction—to share her actionable framework for transforming grievances into growth. Discover how to move from simply “managing complaints” to using them as a springboard for engagement, innovation, and lasting team happiness.What’s the most surprising thing you’ve learned from a workplace complaint? Share your story in the comments!
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