After telling her sales coach she had “no leads,” Angela Tan realized the problem wasn’t a lack of interest — it was a leaky backend. In this episode of Hands-Off Hospitality, Angela walks you through the real-time audit she ran on her own business systems and what she uncovered. From clunky CRM processes that scared off referrals… to wasted prep time before sales calls… to a missed opportunity to grow her top lead source — referrals — Angela breaks down exactly what was slowing her down and ...
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After telling her sales coach she had “no leads,” Angela Tan realized the problem wasn’t a lack of interest — it was a leaky backend. In this episode of Hands-Off Hospitality, Angela walks you through the real-time audit she ran on her own business systems and what she uncovered. From clunky CRM processes that scared off referrals… to wasted prep time before sales calls… to a missed opportunity to grow her top lead source — referrals — Angela breaks down exactly what was slowing her down and ...
Episode 5: The Trash Can Story That Will Change How You Build Client Systems
Hands-off Hospitality
8 minutes
3 months ago
Episode 5: The Trash Can Story That Will Change How You Build Client Systems
In today’s episode of Hands Off Hospitality, I’m telling you a story about… my trash can. Yep, my trash can. Stay with me though—because it gave me one of the clearest lessons I’ve ever had about customer experience, client retention, and backend systems. Here’s what I break down for you: The symptom I see all the time: clients vanish after the first “yes”The diagnosis: why you’re losing repeat customers (and no, it’s not because your offer isn’t good enough)The prescription: how to create wh...
Hands-off Hospitality
After telling her sales coach she had “no leads,” Angela Tan realized the problem wasn’t a lack of interest — it was a leaky backend. In this episode of Hands-Off Hospitality, Angela walks you through the real-time audit she ran on her own business systems and what she uncovered. From clunky CRM processes that scared off referrals… to wasted prep time before sales calls… to a missed opportunity to grow her top lead source — referrals — Angela breaks down exactly what was slowing her down and ...
