In this episode I answer an email from a teacher who says "I just received this email from the mother of a young beginner that's been taking group lessons for a few months. We have always had positive interactions and he has fun at the lessons. I've had this happen one other time where the parent cites convenience as the reason for leaving. In your experience is this a legitimate reason or do you think there's an underlying issue? I would imagine if I provide enough value for the student and parent, they'll be happy to come at a less convenient time. However I'm not sure what areas I need to improve on to make the young beginner lessons more valuable. Do you have any suggestions?"

In the second half I share some important business lessons from the US elections.

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