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Freight 360

Freight 360

402 episodes

3 days ago

Cash flow isn’t just paperwork—it’s survival for a freight business. In this episode, attorney Cristina Belaval (Freight Collection Solutions) and consultant Janie Howerton share the habits, documents, and legal tools that actually get brokers and carriers paid. From weekly AR routines and clean invoicing to lien rights, setoffs, and collection strategies, they outline how to turn booked margin into real cash while avoiding costly delays. If you want stronger AR discipline and fewer payment s...

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Cash flow isn’t just paperwork—it’s survival for a freight business. In this episode, attorney Cristina Belaval (Freight Collection Solutions) and consultant Janie Howerton share the habits, documents, and legal tools that actually get brokers and carriers paid. From weekly AR routines and clean invoicing to lien rights, setoffs, and collection strategies, they outline how to turn booked margin into real cash while avoiding costly delays. If you want stronger AR discipline and fewer payment s...

Show more...

Episodes (20/402)

Freight 360

Overcoming Broker Obstacles | Final Mile 110

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚚 Factoring roadblock: New broker stuck on net-30 factoring with no quick pay — is there a workaround? 📞 Building a book: How can a new broker land shippers and sharpen cold-calling strategy? 🏛️ Gov’t freight: Which business certifications actually help brokers win government loads? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your ...

1 day ago

20 minutes

Freight 360

The Scam Economy of Freight (with Justin Martin) | Episode 310

The trucking industry is being rocked by fraud schemes that threaten honest brokers, carriers, and shippers. In this episode, Justin Martin (SuperTrucker) exposes tactics like ELD tampering, stolen trailers, and “chameleon carriers” that exploit loopholes and undercut legitimate businesses. He shares red flags to spot, why rates remain depressed, and how to protect yourself in today’s high-risk freight market. Follow Justin Martin: https://x.com/supertrucker Support Our Sponsors: Q...

5 days ago

1 hour 13 minutes

Freight 360

Finding Trucks, Crossing Borders, and Growing Your Customer Base | Final Mile 109

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ❓ How do I scale past $10K/month when my current customers are all small? How do I win bigger shippers, and how should my prospecting and pitch change? 🚚 I got a load from a customer — how do I find a truck now? 🇨🇦 As a broker, can I move CAN–CAN (intra-Canada) loads? 🌍 Can I move international loads? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics ...

1 week ago

18 minutes

Freight 360

Uncovering the ELD Fraud Crisis (with Danielle Chaffin) | Episode 309

The ELD mandate was supposed to make highways safer, but instead it’s created one of the biggest security and safety risks in trucking. On this episode, Danielle Chaffin exposes how fraudulent ELDs fuel crashes, enable drivers to break hours-of-service rules, and leak sensitive cargo data—putting every family on the road at risk. Danielle on X: https://x.com/maybedanielleee Danielle on LinkedIn: https://www.linkedin.com/in/maybedanielleee/ Links to Danielle’s Articles ELD: https...

1 week ago

1 hour 14 minutes

Freight 360

Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚫 How to address customers that ask for quotes but never award you business 🤝 Why shippers use brokers instead of going direct to carriers ⚖️ Breaking down negotiating during a hostage load situation Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Cl...

2 weeks ago

20 minutes

Freight 360

Improving Your Sales Skills as a Freight Broker | Episode 308

Top freight sales pros don’t win with flashy pitches or closing tricks—they succeed by truly listening. This episode shows how strategic questioning, genuine curiosity, and overcoming ego-driven barriers create the trust and understanding that drive lasting customer relationships. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: C...

2 weeks ago

55 minutes

Freight 360

Tanker Loads, Prospecting, and Authority Aging | Final Mile 107

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Bulk Tanker Profitability – Which pays more for dedicated contracts: food-grade or non-hazmat chemical tankers? We break down the pros, cons, and market factors so you can chase the best rates. 📧 Email-Only Prospects – Stuck with a shipper who only wants to email? Learn how to engage on their terms while steering the conversation toward a phone call. 🚛 MC Seasoning – Does paying for an MC and insurance withou...

3 weeks ago

16 minutes

Freight 360

Preparing Your Freight Brokerage for Succession | Episode 307

Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for long-term success. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Po...

3 weeks ago

1 hour

Freight 360

Survival in a Changing Market | Final Mile 106

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads. 🛣️ How to transition from owner-operator to freight broker. 💸 What to do if you misquote a load and face a potential loss. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT ...

4 weeks ago

18 minutes

Freight 360

DAT's Convoy Acquisition: Transforming Freight Automation | Episode 306

DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystem—load board, factoring, tracking, and now digital freight matching—the future of freight is faster, smarter, and more efficient. Connect with Bill D...

1 month ago

52 minutes

Freight 360

Growing Your Book of Business & Hostage Loads | Final Mile 105

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do? 📈 How to find new shippers and grow beyond one customer. 🚨 Carrier holding freight hostage — who do you report it to? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freigh...

1 month ago

20 minutes

Freight 360

How to Manage Your Brokerage's Profits in Market Cycles | Episode 305

How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here F...

1 month ago

59 minutes

Freight 360

Bids and RFPs for Freight Brokers | Final Mile 104

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first ye...

1 month ago

19 minutes

Freight 360

AI Revolutionizing Freight | Episode 304

AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight B...

1 month ago

1 hour 2 minutes

Freight 360

Broker vs Dispatcher & More | Final Mile 103

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now refuses to pay the real trucking companies who actually moved the freight. We discuss legal and ethical options to resolve the situation. Insur...

1 month ago

16 minutes

Freight 360

Protecting Your Customer's Shipments | Episode 303

Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how these theft rings operate like corporations, and why software alone isn’t enough to stop them. Learn practical, low-cost strategies—like enhanced FMCS...

1 month ago

59 minutes

Freight 360

Market Shifts and Innovation with QuikSkope | Episode 302

In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of QuiksSkope, a tool designed to combat freight fraud and improve accountability in the transportation industry. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Produ...

2 months ago

55 minutes

Freight 360

Expedite Loads, CWT vs Linehaul Rates | Final Mile 101

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Expedite freight for aerospace industryFlat rates vs. CWT – how to switchQuoting linehaul-only rates without fuel Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here C...

2 months ago

19 minutes

Freight 360

Why Most Freight Sales Reps Fail | Episode 301

Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform your results and boost retention. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics -...

2 months ago

57 minutes

Freight 360

Securing Your Freight: Insurance, Theft Prevention, and Broker Best Practices | Final Mile 100

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: "What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?""Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?""Should brokers call a driver before booking, or is email confirmation enough?" Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first...

2 months ago

15 minutes