Let's talk about customer/employee experience. Do you want a transactional approach or a relationship approach? Do you want someone who is there for you? Are you taking care of your employees? How are you taking care of your customers and employees in terms of experience.
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Let's talk about customer/employee experience. Do you want a transactional approach or a relationship approach? Do you want someone who is there for you? Are you taking care of your employees? How are you taking care of your customers and employees in terms of experience.
How To Increase Customer Lifetime Value in eCommerce | Valentin Radu
Focus On Customer Experience
28 minutes 14 seconds
2 years ago
How To Increase Customer Lifetime Value in eCommerce | Valentin Radu
How To Increase Customer Lifetime Value in eCommerce
Acquisition costs are going up. The competition is getting higher in the eCommerce landscape.
Many companies find that their business model is not that lucrative anymore. So, they wake up to the new reality: it's vital to extract more value from the existing customers.
The cruel reality is that they don’t have the resources & know-how to care for all their customers: not all of them are created equal.
After more than a decade spent in helping companies to optimize and improve the CLV, Valentin invented a tested and proven methodology to achieve it: CVO - customer value optimization.
Connect with Valentin
https://www.omniconvert.com/
Focus On Customer Experience
Let's talk about customer/employee experience. Do you want a transactional approach or a relationship approach? Do you want someone who is there for you? Are you taking care of your employees? How are you taking care of your customers and employees in terms of experience.
