Focus On Customer Experience with Maura Stara

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Focus On Customer Experience

Benjamin DelGrosso

100 episodes

2 days ago

Let's talk about customer/employee experience. Do you want a transactional approach or a relationship approach? Do you want someone who is there for you? Are you taking care of your employees? How are you taking care of your customers and employees in terms of experience.

Business

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Business

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Focus On Customer Experience with Maura Stara

Focus On Customer Experience

47 minutes 30 seconds

2 years ago

Focus On Customer Experience with Maura Stara

You don't need someone holding you accountable.⠀⠀⠀⠀⠀You need someone who believes in you more than you might do.⠀⠀⠀⠀⠀As a high performer, you’re smart and world-class at your craft.⠀⠀⠀⠀⠀Your ability to persuade people is strong.⠀⠀⠀⠀⠀That’s what’s got you to where you are today.⠀⠀⠀⠀⠀This brings the risk that you persuade a coach into believing your stories.⠀⠀⠀⠀⠀While it shows how powerful your skillsets are, you are risking not getting the results you want with your body.⠀⠀⠀⠀⠀You’re either persuading a coach into your doubt and uncertainty or he’s persuading you into his vision and possibility for you.⠀⠀⠀⠀⠀You’re following?⠀⠀⠀⠀⠀Another meal plan, a personal trainer, and a regular fitness program can be helpful to most people.⠀⠀⠀⠀⠀Just like a “Hey Daniel, let’s drink more water” is a helpful reminder.⠀⠀⠀⠀⠀But for high performers that's not enough.⠀⠀⠀⠀⠀What happens when life gets in the way?⠀⠀⠀⠀⠀A coach that hasn't worked with many successful guys will buy into stories that are holding them back.⠀⠀⠀⠀⠀They will say it’s “ok” to skip your workout or put things off.⠀⠀⠀⠀⠀They will let you off the hook.⠀⠀⠀⠀⠀They will accept the “I can’t” or "I'm going to do it tomorrow" and settle for that.⠀⠀⠀⠀⠀Are you looking for that?⠀⠀⠀⠀⠀Or are you looking to turn I CAN’T into an I CAN?⠀⠀⠀⠀⠀Are you looking for a coach?⠀⠀⠀⠀⠀Or are you looking for results?⠀⠀⠀⠀⠀The more successful you are the more you have to lose.⠀⠀⠀⠀⠀It's a lot riskier for you to make decisions.⠀⠀⠀⠀⠀It might not play a big role for you to invest in a coach money wise.⠀⠀⠀⠀⠀But reputation-wise it does.⠀⠀⠀⠀⠀You want someone who can be your trusted advisor.⠀⠀⠀⠀⠀So you can share any struggles with your body without risking your reputation.⠀⠀⠀⠀⠀Without being known as the guy who jumps from diet to diet and never sticks to it.⠀⠀⠀⠀⠀That's an identity, nobody, especially not a high performer, deserves to have.⠀⠀⠀⠀⠀Tell me ...⠀⠀⠀⠀⠀How much more successful would your fitness and health be if you had someone who believes in you along your side?⠀⠀⠀⠀⠀Who is able to point out with clarity what’s been holding you back to move forward with your body?⠀⠀⠀⠀⠀It’s never about eating less and moving more.⠀⠀⠀⠀⠀It’s WHY we aren’t doing it consistently in the first place.⠀⠀⠀⠀⠀For high performers, there are a few very specific causes to that.

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