When negative feedback shakes your confidence, it can be difficult to get back to feeling like yourself at work. In this episode, Anne and Frances help a struggling listener who has spent years toning herself down in the workplace after being told that she was too assertive — now, she feels that her modest approach is holding her back. Together, they use Anne and Frances’s “trust triangle” framework to explore how empathy, authenticity, and logic can help you rebuild confidence and trust with your colleagues, and share helpful confidence hacks for getting comfy with discomfort.

What problems are you dealing with at work? Text or call 234-FIXABLE or email fixable@ted.com to be featured on the show.

This episode originally aired on February 3, 2025.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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