Groupon is dusting itself off, investing heavily in Tech, becoming an AI first company and dominating the Things To Do space. Listen in as Carrie Keplinger and Masha Sharma walk us through why the TTD vertical at Groupon has seen double digit growth for the past 6 quarters. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Sp...

Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.

In this episode we learn about multi-day tour tech from Murray Decker, founder and CEO, Tour Amigo. Tour Amigo is a leading SaaS platform for the multi-day sector. There are surprisingly few SaaS platforms for multi-day tech, and Murray discusses the challenges and the differences he sees with the Destination Experiences sector. Arival has just launched a new research study on multi-day, the first full study on tech and distribution since our 2021 landmark research project. Arival...

The show with Chris and co-hosts Lori Timony and Christian Watts was one of the most practical shows we've had about AI in a while. Scrunch is going deep with AI search, and Chris provides some great tips and ideas in this show, I highly recommend you take a listen to this quick clip and hear Chris's main points: "The first thing we've outsourced at scale to AI is BROWSING" "The customer journey is changing radically" "We're living in a new era of discovery" "Customers move to simplici...

Get introduced to Jessie Fischer, Founder & CEO, GuestOS. Jessie got an early start in the hospitality business, starting when she was 12 years old, working at her family's motel near Yosemite National Park ​GuestOS is an AI-driven concierge platform tailored for the hospitality industry, aiming to enhance guest experiences through personalized, 24/7 multilingual support. Founded in 2023 by Jessie, the company leverages AI to automate and enrich guest interactions. ​ Personalized Guest In...

Greg Fisher, Founder and CEO of Tripshock and Wave Rez and author of "Mastering OTA's" joins the team at Experience This! Travel to discuss the need for and rise of niche OTA's, how Google is changing the search and buy landscape and of course, his new book and how it can help you grow your business. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts:...

How will AI Agents impact OTAs and Google's Market share?We have a difference of opinion - shocking I'm sure.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts- Subscribe to the channel and rate each show you listen to!

The plan was to have an AI update with Tahnee Perry from A25 featuring a discussion about her toolkit (115 and counting!). But since this is the week (January 17 to be exact) that the U.S. Supreme Court ruled to uphold the U.S. ban on TikTok, we pivoted to also include Madi Rifkin, founder and CEO, Mount for her perspective. As a Gen Z entrepreneur with an "armyShow videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us ...

Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts- Subscribe to the channel and rate each show you listen to!

The Experience This! team joined an Arival Pro Insiders Meetup for a discussion about Bruce's top 10 trends from 2024.Not predictions or forecasts, but what were the top trends with a look back at the top trends from prior years.For this show, we use a Zoom format with a few guests participating live and in real time. Enjoy!Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherev...

Rap, Going Viral, Mastering Content, Customer Retention, Franchising and more with Justin Buzzi, CEO and Founder of Get Up and Go Kayaking!Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts- Subscribe to the channel and rate each show you listen to!

Patricia Yates, CEO of Visit Britain/ Visit England fills us in on her recent trip to China, Visit Britain's upcoming launch of the latest "Film Tourism" campaign "Starring Great Britain" and how DMO's should consider the challenges of regenerative tourismShow videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts-...

Erika De Santi of We Road, Co-Founder and Chief of People Experiences joins Lori and Bruce to discuss We Road's secret sauce behind the companies highly successful growth strategy. Learn about how they are building communities one trip at a time.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts- Sub...

Join Christian and Bruce as we learn about Mindtrip, one of the hottest AI startups in travel. With a recent raise of $12M bringing their total funding so far to $20M, the group of 12 founders have experience from companies including Google, Apple, LinkedIn, ShopStyle, Roadster, Ariba. They're new to the travel industry and very confident they can duplicate their past successes. We have to admit, what they're working on has great potential and we love their approach of putting the travel...

The god-father of tours and activities, Rod Cuthbert, joined Experience This! hosts Lori Timony, Bruce Rosard and Christian Watts on the most recent Experience This! Travel show. What a pleasure to share stories with "the man, the myth, the legend"! Rod shared his amazing founding story and how Viator was created as a spinoff from a failed Sabre Corporation project (good thing for Rod). He gave a lot of credit to Dominique Exmann who pioneered the rollout of Viator-branded, exclusiv...

Dan Christian of Travel Trends Podcast joins Bruce, Christian and Lori to discuss the growth of the Multi Day Tour Market highlighting distribution, tech, funding, raises and more!Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts- Subscribe to the channel and rate each show you listen to!

Join Bruce and Lori as they sit down with Pete Comeau from Phocuswright to delve into PCW Barcelona, the future of Travel Tech investments, AI advancements, the Next Gen Traveler, and much more.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple and wherever you get your podcasts- Subscribe to the channel and rate each show you listen to!

In this episode co-hosts Lori Timony and Bruce Rosard are joined by special guest Aransas Savas, Strategic Lead, Meaningful Motivation and Co-host of The Experience Strategy Podcast, as a leader of the Stone Mantel Team. An an Experience Strategist, Aransas helps companies ranging from Fortune 100 to startups integrate coaching principles into their employee and customer experiences, enabling them to have a greater impact on customers, employees, and companies by providing more value. We...

There's so much happening at Airbnb related to Experiences, some of it well known, and some of it still being discovered by our industry.The big news, of course, is that they are removing 5000 experiences from their platform. And the way they did it, sending emails to experience creators, giving them two weeks notice and just cancelling trips that are already booked taking place after June 30 has really rubbed most of us in the industry in the wrong way. But the fact is, there are a lot of ot...

Viator sells more experiences than anyone in the world, by a wide margin.And they want to ensure they stay in the lead by continuing to focus on their top of the funnel and user acquisition strategies. At the same time, they want to rely less on Google. Social commerce is in its infancy, but it's going to come soon and it's going to be huge. Social channels and video and platforms like TikTok, Instagram, YouTube and Pinterest are getting closer to being one click away from a bookin...