This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?
Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.
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This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?
Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.
There seems to be an ample amount of conflict in the world right now, which you don't have to look far to see. Not only conflict in the news, but conflict seemingly in our daily lives. Given the amount of conflict that we seem to be experiencing, it is a great time on Experience by Design to talk with Josh Gordon, founder of the Sports Conflict Institute. Josh has a career as a college athlete, and now a career helping athletes, coaches, schools, leagues, and governing bodies achieve acceptable outcomes through mediation. We talk about how to create processes that are equitable, and why the process can be more important than the outcome. We also talk about how expectations going in can help to mitigate resentment and dissatisfaction. Finally, we talk about how experience design can be an important tool to avoid conflict and solve it when it happens.
Experience by Design
This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?
Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.
